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buying and renting house back
Few years ago my parents contacted a company called repossession angels ,they buy house rent it back. Anyway they were put onto local agent. To cut long story short.. these people have connex my parents out of their house, which my parents still own for now..its going to court and looks like other side is goingvto get away…
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Confidential or not?
Having had numerous problems with noise transference between my flat and the ones above the builders agreed to do a sound test which despite the fact we can hear the people above putting coat hangers in a wardrobe it amazingly passed.I asked the builders for information on the materials and contractors used for the…
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Problem getting refund
Hi guys. Over christmas I got stuck on holiday due to both birmingham airport and Brussels (where I was) being closed due to the weather. I stayed in one of the hotels there as I was informed I could get the money refunded. After months of sending letters back and forth they have now agreed to pay me back the cost of the…
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Help please re insurance claim
I recently lost an engagement ring and never having claimed on my insurance before I wonder if the company are being fair. There has been no problem getting them to agree that they will pay out. My problem is their assessors have valued the ring at £2050 but I have a single item limit of £1855 with a £100 excess. In my…
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Football trainers are falling apart!
I bought a pair of Adidas trainers, on line, in November 2010 as a Christmas present for myself. I wore the trainers just 17 times, each for 1 hour of indoor 5-a-side football. After about 6 games the left hand trainer began to split around the front of the trainer and now the extent of the split is such that the trainers…
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Hfo services
...hi im new to the site so..please bear with me....i need help badly over 7 years ago..i got alone from welcome finance..for 1000pounds ....i was also paying insure with it i lost my job with ill health..about a year later..i told them this and did not hear a thing over the past few weeks ive had very bad letters from hfo…
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Can I keep the faulty item
I would like some advice please, My brother bought a car part from an online store, the first delivery came and the fit was incorrect, we contacted the company and they were happy to send a replacement. I received the replacement and is now installed on the car, however we still have the faulty item in our possession, we…
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Consumer rights for damaged kitchen unit
Hello, Can anyone help with what legal stance I have against a major furniture and homes ware store in the UK? I purchased a kitchen from them only to discover that the final unit I was assembling was damaged on a drawer unit. Its taken then so long to deal with the problem that the range is now discontinued and can no…
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"fit for purpose" definition of consumer rights
hi! I just wanted a bit of advice.... i bought some trousers for my brother for his birthday, I told the man in the store my brother's waist and height measurements and said I wasn't sure what size he needed, the man assured me that a large would fit him.... the trousers are absolutely huge, not just a bit big, but…
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Jane Norman Gift Vouchers
Hi I have just been into a Jane Norman shop to spend £30 of gift vouchers. I know they have gone into administration, they are excepting gift vouchers but I have to spend £60 to redeem my £30!!! They are the ones that already have my £30, why should I have to spend another £30??? Any ideas?
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Personal Injury Lawyer
What do personal injury lawyers do?
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Buying "new" goods from ebay private sellers
Hi, hope this is the best forum for this. This is something that has always been a grey area for me that I can't find information on so hope someone can help. You've seen it yourself - goods marked as new, sold in bulk by private sellers on ebay at cheaper than RRP prices, who have huge ratings and are making the sales.…
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BEKO email address? Washing machine nearly out of warranty.
Hi, I have a Beko washing machine, bought from Tesco on 21st July last year, it's not washing and rinsing the clothes properly, and still in warranty until the 21st!. I have tried calling them on the only number I have 0845 600 4911, it's constantly enagaged. I finally got through last night and was told after 5pm it was…
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IKEA help
I am having problems with IKEA coming out to inspect a sofabed that has developed a fault. This has been going on since early May when I informed them of the problem. Twice the 'case' was closed before I had even been contacted by them. Eventually (after lots of chasing up on my part) they arranged to have someone come out…
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Delivery problems
i ordered a product from play.com and they said 3-5 working days. after 2 days i didnt want/need it anymore so i was going to send it back. i look at the my orders and there was a tracking number i never knew about. so i went onto the website leading me to "Hermes" delivery service, which ive never heard of before. i tried…
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Unauthorised withdrawal from my bank account - compensation?
Hiya, I've been really skint recently, but have been managing my bank account religiously to make sure I don't go a penny past my overdraft limit and incur the bank's hefty charges (I bank with smile.co.uk...). About a week ago, I set a contractor on do do some work for me (hired via elance.com) and we agreed the price…
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Quick question about foot wear and (fit for) purpose.
I bought a pair of skechers tone ups in TK Maxx today and wore them home (had them on less than an hour). So a few hours later I noticed I've got cramps in the back of both legs. Now unlike the skechers shape ups these tone ups have a normal looking sole, not a round one (you can see them in this link. When I bought them I…
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SOGA - PS3 Broken Hard Drive
I'm currently on holiday and have returned to my home to see family and friends. As ever this time is used by family members for various bits of advice and guidance (all of which is knowledge gained from right here!) My brother bought a PS3 from Sainsbury's in November 2010 and it seems that the hard drive is somehow…
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Vodafone UK contract dispute
Hello readers, Please let me come straight to the issue. I have two contracts with Vodafone UK. I have my first contract with a mobile (Mobile A) for £35 pm (with 500 MB mobile internet) starting from April '10 with a minimum period of 24 months. I purchased IPhone 4 (Mobile B) from Vodafone UK (£40 pm) on December 2010…
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Faulty laptop, 2.5 years old, returning to argos
hi all, i have a laptop from argos that is 2 and half years old. the socket where the mains cable goes in has snaped on the inside, so I can't charge it anymore. how should i got about returning it to argos. should i go to my local store or try head office? what should i say?sog etc... what are my chances of getting the…
