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Fed up with EE
I have been with orange broadband for years, Since EE took over my phone line & broadband and I have had to start paying for it, its been really slow and awful! The first month it was bad they sent an engineer out who tested the line and couldn't find a problem but he did change the front of my phone socket to an updated…
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Help! Lost my three dongle what do I do
Hi, As it says lost my 3 dongle , can anyone advise me as to what to do, I don't want to have to pay too much out to replace if I phone 3 what do I do?? I
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Old Tesco.net email account
Hi, I don't know if anyone can help me with this, it's a bit of an unusual problem and I don't know who else to ask for help. I had a Tesco.net dial-up account years ago, it eventually got cancelled as Tesco stopped offering a dial-up internet service. They assured me that I would be able to continue using my tesco.net…
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My Internet provider has given another customer access to my email account
Please tell me what I can expect from my Internet Provider as I have discovered that my email has been duplicated by them and given to another User. That user could see all my folders and sent emails going back years! This is a serious security breach and all my sent private and financial correspondence has been made…
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Virgin media new traffic management policy - interpret please
Virgin Media have issued a new traffic management policy but I do not really understand it. I currently have a 60mb cable feed. Apparently this means that weekdays from 4-11pm I have a 1 hour threshold of 3600mb and a 2 hour threshold of 4500mb. At weekend this applies from 11am-11pm. How does this relate to streaming? For…
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Talk Talk blame BT for bad service
We signed up for new line, and broadband 6 weeks ago, and paid upfront for a year to get the best deal.... but still havent got it. Talk talk are blaming BT openreach for not installing the line, but everyone else round here have internet, and the junction box is right out side our house! I cant get a straight answer why…
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Can Virgin break an unsigned contract?
A few months ago I negotiated a reduction in my bb/ll/tv package with Virgin, they brought it down by approx £20 a month and I would be tied into a contract for 18 months. I was happy with this but every month the bill has gone up until it's back to the original cost. I don't have any add-on's, extras, everything is…
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TalkTalk Esentials
Been offered the following to renew: £114 up front for 12 months line rental (£9.50 per month) £3.25 per month for unlimited broadband £2 credit per month to bring cost of broadband down to £1.25. Sounds good, better than last year, but am I missing out on a better deal with a voucher or anything?
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Talktalk £100 voucher offer ended?
Hi guys Message is advertising a £100 voucher with talktalk brand and home phone but I can only seem to get it with a £70 voucher Can someone help please Thanks
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how to get rid of Malware on my pc ?
Hi can any one help me re the above
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Am I entitled to a refund of installation fee?
Hi there, I recently signed up for a new broadband provider, but unfortunately their service is so slow and unusable that I told them I want to cancel the contract, as it isn't what was offered to me either on the web site or over the phone. They've admitted they have ongoing technical problems and that I can cancel the…
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Plusnet problem
I am hoping that the PN rep who often appears here, will provide answers. I have been with PN FTTC from last October, service was OK initially and I was receiving around 9 MB download, which was great after the 1.5 MB (on a good day) that I had via all copper line. Then after a couple of months, speed dropped and is now…
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Advice and point of view Vistaprint? Yes or no ?
Hello, I have created a company and need to do some things : visit cards, leaflets, booklets and some roll-up. I would like to know what's your opinion about Vistaprint and if someone has had any problems with them, I already know that they have good propositions and good prices.
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Can i get out of this contract?
hi when i moved into my new house we could only get half a meg internet so playing movies etc was impossible, no cable or faster broadband in our area. along comes littlebigone.com with 10 meg + speeds in our area, so i switched from sky.. also my payment went up from £10 to £25, but its worth it as pages load quicker…
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AOL broadband for £44.97 for 12 months!
Hi, I decided to leave AOL and switch to BT as they have a good deal. I told AOL I wanted a MAC code. As soon as I told them they offered me a new contract. UNLIMITED broadband FREE for 9 months on an 18 month contract there after £14.99 per month. When I sighed and told them I still wanted to leave they made the same…
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moving to sky, email from O2
decided to move to sky for phone and BB. Called today and signed up (with sky for telly). Sky said not to call BT (current phone) or O2 (current BB) as they would sort it all out. Within a few hours I have had this email from O2 "BT has told us they're about to cancel your landline. If this happens, we'll have to cancel…
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Connection keeps dropping Orange broadband
Hi, I have used Orange for many years since they took over Freeserve,wanadoo etc. We had major problems with them a few years ago where we had to keep ringing them and eventually I got the Orange Executive email address and got in touch with someone in the UK who helped us a great deal. Now our connection keeps dropping as…
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Dodgy O2 'billing' email
Hi all. Just a quick post to mention that I've just had an email purporting to be from O2. I suspect it's dodgy. It was titled, 'O2 Billing', which is different to what I normally get. Inside was a fairly sparse set of details and two or three click links. I've deleted mine just in case. I know sky has taken over, but I…
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Primus NewCall
Warning stay away from Primus NewCall I would also like to warn anybody thinking of using Primus. I was also conned by the promise of cheap line rental and a broadband package which never worked. After spending days on the phone trying to get assistance, and the promises that they would get back to me to get the system…
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Very disappointed with TalkTalk
We are based in the West End (London) and decided to move from Virgin broadband to TalkTalk broadband as the service Virgin was providing was terrible. Now anyone how knows the West End, would know that we have every utility service. Being sensible, we made a plan: * April 2nd 2013 TalkTalk connects us. * April 5th 2013…
