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Virgin raised BB charge to £20
I am on the phoneline and M BB for 16.50/15.50 /month The difference in price is supposed to be a £1 discount when you register for online billing. I noticed they have increased my basic broadband charge from £18 month to £20 month (before the discounts), therefore after the discounts now I am paying 17.50/18.50 (depending…
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Warning: Avoid o2 like swine flu
Don't blink... avoid o2 like a twitching man with swine flu, if you want any hint of customer care or more than one out of ten service. I am a journalist who has had the misfortune of having had a phone service and broadband service and all I can say it is the worst customer service I could ever have dreamt of. I bought a…
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Problems with Sky Broadband and Sky phoneline
I recently got a Sky bundle installed - TV, landline and wireless Broadband. My phone line, since connected (I moved into a new build) has always crackled and over the past couple of weeks I have had, at best, intermittent service with my Broadband - I repeatedly get the error message from Sky - 'Your Internet connection…
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mobile broadband
hoping someone can help me as i have no idea what to look for or which provider to use. i need bb on the move for my laptop something that gives me around 200 hours a month mainly for surfing as i do very little download / uploading. one other problem i have that being my credit rating is very very very poor so if a credit…
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Do I have a BT line?
Bit confused about this term.Does it mean you must be their customer asin pay them for providing calls or/and broadband? I'm nearing the end of my contract with talktalk &(fed-up with constant evening disconnections)am looking around for reliable phone/broadband (low user on both)but this term crops up & I'm unsure if I…
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AOL cut my internet and tried to transfer me to Talk Talk !
I asked for my MAC key from AOL last week, the lady asked why i wanted to leave i said i might go to Talk Talk or Post Office i havent decided yet, and it was confirmed that if i didnt use it then i will just stay with AOL (later found out i still have my BT contract to pay for so changed my mind) Yesterday i couldnt…
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Vodafone mobile broadband
I just wanted to caution people against signing up for Vodafone mobile broadband. When I moved house it didn't work at all and Vodafone were totally unhelpful, wanting me to pay to cancel the contract. I tried to point out that surely if it's mobile, shouldn't it work in most places? I know others have had the same problem…
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how do i swicth on number sending plz plz help
hi, how do i switch on my number sending whist using voip discount, beacuse otherwise costing me a bomb
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moving router = faster speed?
i started out with a pc upstairs with a wireless router which is connected by quite alot of cable. i now never use the pc as i have a laptop downstairs. iam so untechy that the router is still plugged into the back of the pc and i want it downstairs on the main socket. i thought that i could just bring it downstairs ,but…
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Virtual Theft
I'll try and keep it short. About 5 years ago, my husband was working for a small private computer company and became good friend with the owner. The owner had an ftp site which he let my husband use to put php forums on and upload web pages, as we used it as a gaming site as we had a game server at home. There was never a…
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Sky broadband complaint
Hi guys and girls.... Please see below for the 2nd complaint I have made to Sky recently. It explains all the problems I have experiencing lately. Since I have made the 2nd complaint I have been offered 3 months free broadband which amounts to £30, should I accept this? Has anyone else experienced problems like this with…
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Switched O2 BB package, 12 month contract restarted. Is this right?
I was having problems with my "O2 wireless box" router which, after numerous calls to customer support, I was led to believe was restarting because of noise on my line. The solution offered by CS was effectively to lower my download speed in order to stabilise the line. I've since determined that noise isn't the issue but…
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free calls to dubai
does anyone know how do i call dubai landlines for free from my computer or is there any software that gives me free calls
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how to use skype
hi, how do i use skype im new to it can anyone here please give me step by step guide please thank you
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I dont want a bundled package!!!
Virgin obviously have no interest in customers who dont want their bundled packages. Have tried haggling as advised but they totally ignored this so, furious, I am disconnectiong. Any advice on reliable alternatives? (I have a BT line which I need to keep)
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Plusnet or virgin broadband?
Hello i'm thinking about changing internet provider, I am currently with Tiscali and my connection keeps cutting out intermittently for no apparent reason. I phoned them up and they blamed my router offering me a new one if I sign in to a new contract with them, the problem being I will be getting an apple mac computer…
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Ending 3 internet contract - advice please
Hi - looking for some advice on how to deal with this situation. At the beginning of the year I took out a contract with 3 broadband. I recently moved to an area where there is low coverage and am not able to use the service anymore. I have written to 3 asking to waiver the cancellation fee as its not through choice that I…
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Broadband & House Moving
I'm moving house in a couple of weeks and have been surprised at how long it is going to take to get our broadband up and running. If we stay with our current provider (Tiscali) they say it will take 15 days. We were thinking of going over to Sky Broadband but they say they can't even start the process until the telephone…
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BT offering £50 for Tiscali customers
Should you wish to swap back to BT http://www.broadband.bt.com/offer/
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When is 50mps broadband actually coming out?
I've been waiting months, when the hell is this actually coming out as I don't know anyone that actually has it. I want the mother of all broadband. Anyone here have it? Anything bad to say about it? What download speeds do you get?
