AOL cut my internet and tried to transfer me to Talk Talk !

deanos

I asked for my MAC key from AOL last week, the lady asked why i wanted to leave i said i might go to Talk Talk or Post Office i havent decided yet, and it was confirmed that if i didnt use it then i will just stay with AOL (later found out i still have my BT contract to pay for so changed my mind)

Yesterday i couldnt connect to the tinternet which i thought was strange , so i ring the AOL helpline and ask whats happening.

They tell my that my line is being transfered to a faster one and it will be back on after midnight.

I thought this was a bit strange and rang back and was told i was being transferd to Talk Talk, phone line, calls the lot which would happen after midnight

Its now going to take 5-10 days to transfer me back to AOL and i currently have to use a 3 dongle which has cost me £15 for a months internet useage, luckily i caught it early enough

Can AOL just transfer me like this with no warning and no permission it seems so underhand !

penrhyn

AFAIK Carphone Warehouse are transferring all their AOL customers over to Talk Talk, did you not get any notification of this?

deanos

Yes they are transfering people onto there systems, but this has nothing to do with that as i was transfered months ago, they were trying to transfer my phone line, broadband and phone calls ,everything !