Ending 3 internet contract - advice please

Michelle_Mitchell

Hi - looking for some advice on how to deal with this situation.

At the beginning of the year I took out a contract with 3 broadband. I recently moved to an area where there is low coverage and am not able to use the service anymore. I have written to 3 asking to waiver the cancellation fee as its not through choice that I need to find another provider. They replied that as I took the contract out on the first address that its tough basically and unless I find someone who is willing to take over the contract then I am stuck.

I've checked paperwork at home that I received at the time and details are sketchy as to whether this is the case or not.

Any advice would be great
Thanks

macman

They are correct, as no mobile company guarantees universal reception.

lukeholt

Hiya Michelle, if i was you i would just pay the monthly contract fee and stick the phone in a drawer, i cancelled two of my contracts with 3 for similar reasions to yourself, this was quite a while ago, i was actually on the phone to my solicitor only yesterday as they are now trying to recover over £1500 for the contracts, i had only £105 worth of calls on the two lines... they are a complete joke..