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We've had some unusual consumer rights queries on the MSE Forum this week: like the pair of trainers that turned out not to match one another, and what to do when you order a sofa and only half of it is delivered. Read on for more on these and the rest of the top talking points from our MoneySaving community.…
Signing up to a supermarket loyalty programme feels like a MoneySaving no-brainer, but not all schemes are created equal. While some are fairly generous when it comes to handing out points and bonuses, others are a bit stingy with the rewards or offer benefits that might not be worth bothering with. Which one gets your…
Virgin Media is shutting down its email service for addresses ending: @virginmedia.com @virgin.net @ntlworld.com @blueyonder.co.uk. If you’re affected, Virgin Media will contact you about your options for keeping or replacing it. What’s changing with Virgin Media’s email service:…
If an IFA sets up a guilt ladder in my SIPP, once in play is it common for him to still take his 0.75 fee? On the ladder, I know i woukd still pay the fee on the rest of the sipp.
Hi, I'm selling an item on Ebay by way of aution. I do have "buy it now offers" accepted too. Somebody has been in contact with me to ask if they can buy it now and sent an offer, which is over £800 and cash on delivery. The person lives 10 miles away which is no problem. If I do accept, how do I go about it on ebay and…
TSB have launched a new prize draw which runs in October, November and December where you can win: + A family trip to Tanzania and Zanzibar (1 prize per month), + 2 nights luxury stay in a 4 star hotel in a UK city (10 prizes per month), + A luxury hotel stay in London with West End theatre tickets (10 prizes per month), +…
Recently assisted a work colleague with PCN which he disputed. Background: He was at an appointment, it over-ran and he was late back to the carpark. So he pays via the phoneline system to cover the extra hours - the parking company took a nominal payment of 0.01p out of his bank (there was an error with their payment…
An example of how going to head office can be most helpful. I was charged for using a carpark without paying. This confused me, as I very much did pay and displayed a ticket. Turns out it was a major keying error. Euro Car Parks recognised and had record of my payment, however declined my appeal, offering the typical '£20'…
MSE has a new tool to help you work out if you're owed compensation for a delayed flight, and to help you draft your claim letter - and we'd like you to take it out for a test flight
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Halifax customers who use mobile and online banking services should move to the Lloyds Bank app before Sunday 1 November. That's because the Halifax app and online banking services will be axed from this date. Here's what you need to know.
The State Pension is likely to rise by 3.9% next April, taking the full new State Pension to over £13,000 a year. It means the State Pension now breaches the tax-free personal allowance for some.
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