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We've had some unusual consumer rights queries on the MSE Forum this week: like the pair of trainers that turned out not to match one another, and what to do when you order a sofa and only half of it is delivered. Read on for more on these and the rest of the top talking points from our MoneySaving community.…
Signing up to a supermarket loyalty programme feels like a MoneySaving no-brainer, but not all schemes are created equal. While some are fairly generous when it comes to handing out points and bonuses, others are a bit stingy with the rewards or offer benefits that might not be worth bothering with. Which one gets your…
Virgin Media is shutting down its email service for addresses ending: @virginmedia.com @virgin.net @ntlworld.com @blueyonder.co.uk. If you’re affected, Virgin Media will contact you about your options for keeping or replacing it. What’s changing with Virgin Media’s email service:…
I have been trying to resolve an issue with online searches but get conflicting advise and do not understand what my consumer rights are. Hoping for some clarity and assistance - thank you. I went to a nail salon last Tuesday to discuss and book an appointment for a manicure. No person could assist and I was pointed to an…
I just received my bill from EDF for September's usage. I was notified by text message of several free Power Perks usage hours on the 19th and 20th September which I took advantage of. But the September usage bill shows no credit or zero rate charge for the Power Perks hours, resulting in a charge of £10.28 that I…
I’ve just switched my sons savings account to a stocks and shares isa with HL. I’m finding the platform slightly confusing in comparison to T212 which i have my own isa on. I just want to invest his money in something safe like the FTSE all world, but there are that many versions of it on HL I’m at a loss. Asides from the…
Hi, I met with my boss this week and said I was going to retire early. It was a surprise. I am highly valued in niche role, there is never going to be a good time. They would like me to stay on possibly 4 days a week. I am in turmoil. Have a meeting Monday to give response. Financially would be ok. Once I step off there’s…
Not sure if this is the most suitable board but - our insurer has just offered us a free Leakbot which would detect leaks and we would then need to contact a Leakbot plumber who would trace and repair the fault for free (within limits). The insurer would know if the Leakbot detects a leak and I would have to call an…
MSE has a new tool to help you work out if you're owed compensation for a delayed flight, and to help you draft your claim letter - and we'd like you to take it out for a test flight
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Halifax customers who use mobile and online banking services should move to the Lloyds Bank app before Sunday 1 November. That's because the Halifax app and online banking services will be axed from this date. Here's what you need to know.
The State Pension is likely to rise by 3.9% next April, taking the full new State Pension to over £13,000 a year. It means the State Pension now breaches the tax-free personal allowance for some.
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