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    Am i entitled to compensation from Tesco ?
    • #1
    • 18th Jul 09, 2:36 PM
    Am i entitled to compensation from Tesco ? 18th Jul 09 at 2:36 PM
    Hi , i just wondered what my rights are after finding a black ,foreign object in a food product i bought from Tesco : i found the disgusting object during cooking and returned it to my local store ( which the staff there thought quite amusing ,i.e. telling me of other customers who had found various foreign objects in food products!)
    I had to pay 10 in taxis due to my health problems restricting me from using public transport and i included the receipt in my letter to their head office in Dundee as i was told i had to write to them after i telephoned. I also included a photograph of the product with the object ( which to me looked like some sort of large black insect) and was assured i would be informed of all tests as to what it was ,how ,where and when it got there etc : today i received a miserable apology from them with only 5 gift card and the tone of the letter was one of " it,s the supplier,s problem not ours"! The letter appears to be final in that i haven,t been told of any future correspondence i will receive relating to their findings ,etc : the experience of finding this in the food product has left me quite upset and disgusted and i believe Tesco are covering up by not revealing ,despite assurances ,what the object was ,etc. Am i entitled ,at least , to be reimbursed for my fares for returning the food product and also is there someone more senior i can contact regarding this? Many thanks
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