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***Help a Canadian visitor with a PPT please!***
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Which is exactly what weve said you owuld need to do all along.
Make it absolutely clear to your CC company that this is PRIVATE land, that these aer not fines or anything similar, theyre just an invoice, and as such are not covered by the t&c you signed up to.0 -
And reply to Easirent and ask if you have exhausted their complaints procedure, because you wish to use the BVRLA dispute resolution.PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
CLICK at the top of this/any page where it says:
Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD0 -
Easirent's reply makes no sense.
they imply if you get the charge overturned then they are obliged to refund the admin fee. But the admin has been incurred regardless because they've received and acted on a communication. So either they are obliged to refund it now, or they aren't.
The wording in the t&cs clearly doesn't cover private parking tickets, which are alleged contractual charges and not fines or traffic "offences"
Charge back from credit card is the way to goAlthough a practising Solicitor, my posts here are NOT legal advice, but are personal opinion based on limited facts provided anonymously by forum users. I accept no liability for the accuracy of any such posts and users are advised that, if they wish to obtain formal legal advice specific to their case, they must seek instruct and pay a solicitor.0 -
I've submitted a ticket with my credit card company, hope this works out.
Thanks all!0 -
Howver, you will have to make them understand this - they are not fines, they are not penalty charges, they are merely an invoice. Nothing more, nothing less.0
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Update, they responded to my last email:
"I wouldn’t say you have exhausted our motoring offence appeal procedure, no.
But as previously explained without a cancellation notice I am unable to process a refund.
For further complaints please contact customer.services@easirent.com"0 -
Charge back from credit card is the way to go
Try this then ^^^ above - and email customer.services@easirent.com to ask for a copy of their formal complaints procedure and how to escalate a dispute with the BVRLA. They'll love that idea (not!).PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
CLICK at the top of this/any page where it says:
Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD0 -
Update, they responded to my last email:
"I wouldn’t say you have exhausted our motoring offence appeal procedure, no.
But as previously explained without a cancellation notice I am unable to process a refund.
For further complaints please contact customer.services@easirent.com"
as a non UK resident you are unable to use the services of the IPC , further more you are unable the appear in court where the case would be thrashed out by a judge as court papers cannot be served on a non UK resident
please advise alternate ways to get this cancelled or sorted
yours
$%^&* off of canada
HOWEVER ,Save a Rachael
buy a share in crapita0 -
Unfortunately they do according to this:
https://www.easirent.com/penalty-charge-notice/
I'll dispute it with them but knowing how they are I doubt they'd cooperate.
That is an article on their website. That is not the T&Cs in the contract. You need to check the contract that you signed.0
This discussion has been closed.
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