YouGov Payment Problem?

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  • clairewears
    clairewears Posts: 1 Newbie
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    Redeemed my points for payment in May-heard nothing from yougov so e-mailed them and got a reply that said that I would be paid in a month-6 weeks on and points have reappeared in my points account-no payment and no communication from Yougov. I have e-mailed members support over the last week and failed to get any response from them at all-simply not replying to e-mails or paying up.....

    Anyone got any suggestions as to how I can get what I have earned over the last two years?
  • Kantankrus_Mare
    Kantankrus_Mare Posts: 6,104 Forumite
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    I got a responce from my email after not having been paid two months after claiming and they said it should have been paid 4 weeks after the claim time.

    I double checked my two current accounts and have definitely NOT been paid.

    Not sure what else I can do?

    Very annoyed and will not be doing any more surveys. :eek:
    Make £10 a Day Feb .....£75.... March... £65......April...£90.....May £20.....June £35.......July £60
  • PurplePow
    PurplePow Posts: 1,143 Forumite
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    On the 1st June I cashed out £50. I'm still waiting for it. How annoying!
  • stebiz
    stebiz Posts: 6,590 Forumite
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    50 Featherstone Street
    London
    EC1Y 8RT
    United Kingdom

    Registered in England and Wales. Registered company no: 3607311.
    Main country of operation: United Kingdom

    T: +44 (0)20 7012 6000
    E: info@yougov.com
    W: yougov.co.uk

    http://research.yougov.co.uk/about/investor-relations/board-directors/
    Ask me no questions, and I'll tell you no lies
  • PurplePow
    PurplePow Posts: 1,143 Forumite
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    Just an update - requested on the 1st June and £50 was in my account today.
  • Kantankrus_Mare
    Kantankrus_Mare Posts: 6,104 Forumite
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    How bizarre?

    Have just checked my YouGov account and my 5000 points are back in there with an extra 300 .

    Guess I will claim again maybe using a different account for £50 to go into.

    Hmmmmmm very strange.
    Make £10 a Day Feb .....£75.... March... £65......April...£90.....May £20.....June £35.......July £60
  • moneysaymoneydo
    moneysaymoneydo Posts: 292 Forumite
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    YouGov seem to be going downhill no replies terribly annoying and not paying within the threshold they advertise, it took less time when sent in the post in a cheque form. Still awaiting payment also for a £50 payout 4 weeks and counting, def will not be doing again!
  • Tiggy_Wiggy
    Tiggy_Wiggy Posts: 204 Forumite
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    Finally reached my 5000 points two weeks ago.

    Was a bit worried after reading the problems that some people seem to be having.

    My £50 was in my account on Friday.:j
  • Kantankrus_Mare
    Kantankrus_Mare Posts: 6,104 Forumite
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    Kantankrus_Mare wrote: »
    How bizarre?

    Have just checked my YouGov account and my 5000 points are back in there with an extra 300 .

    Guess I will claim again maybe using a different account for £50 to go into.

    Hmmmmmm very strange.

    Oh my god !! :j:j:j I think I may have been paid at long last............Three months after claiming there is an in-coming payment of £50 in my current account..

    Too early to say where it is from but it has to be YouGov.

    Really pleased and will start doing their surveys again if it is.
    :D
    Make £10 a Day Feb .....£75.... March... £65......April...£90.....May £20.....June £35.......July £60
  • MikeR71
    MikeR71 Posts: 3,852 Forumite
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    I finally reached 5000 points after 3 years and was paid two weeks later.

    But I have decided I am not going to hang around waiting for £50 in another 3 years. I do the odd survey and redeem my points for prize draw. Now I am almost certain the prize draw is a hoax. I have emailed asking them when and where the prize draw is made but have never heard back.

    Overall YouGov are an extremely poorly run company to the point that I consider them a scam. How they manage to get away with this kind of practice is beyond me.
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