Flight delay compensation, US and Canadian Airlines

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  • Ellemay
    Ellemay Posts: 3 Newbie
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    This was on our return flight from Charlotte to Heathrow
  • Vauban
    Vauban Posts: 4,736 Forumite
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    Ellemay wrote: »
    This was on our return flight from Charlotte to Heathrow

    Then you have no claim under the Regulation, I'm afraid. There's no such protection if you fly from outside Europe on a non-European carrier.
  • duchy
    duchy Posts: 19,511 Forumite
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    edited 24 April 2014 at 10:18PM
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    lyndac40 wrote: »
    It does not say anywhere on this post that they are UA FF X

    Lynda x

    But it does on the follow up post.
    Hardly the most important point however !

    (See next post)
    I Would Rather Climb A Mountain Than Crawl Into A Hole

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  • duchy
    duchy Posts: 19,511 Forumite
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    lyndac40 wrote: »
    I was quoting Caz3121 as above. I have not heard of anyone having any success in court with a non EU airline in a non EU airport.

    Lynda x

    From Folkerts v Air France




    9 Article 2 of Regulation No 261/2004, entitled ‘Definitions’, provides:

    ‘For the purposes of this Regulation:

    …

    (h) “final destination” means the destination on the ticket presented at the check-in counter or, in the case of directly connecting flights, the destination of the last flight;

    This appears to imply that provided departure is from a EU airport the final destination counts not the transit point as you indicated.
    Full judgement at http://curia.europa.eu/juris/document/document.jsf?text=&docid=134201&pageIndex=0&doclang=en&mode=req&dir=&occ=first&part=1&cid=2338776
    I Would Rather Climb A Mountain Than Crawl Into A Hole

    MSE Florida wedding .....no problem
  • duchy
    duchy Posts: 19,511 Forumite
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    nickbeee wrote: »
    Thanks for your opinion on this. I've yet to take this up with United. I'll re-read the earlier posts on this thread but as I read it only the MAN - PHL part would have been covered. Worth starting an email dialogue with them or a letter to their UK address?

    I'd suggest quoting Folkerts v Air France as highlighted in my earlier post-you'll probably have to take it to a letter before action before they stop fobbing you off though so be prepared for them to still knock it back at this point.
    I Would Rather Climb A Mountain Than Crawl Into A Hole

    MSE Florida wedding .....no problem
  • Chenny
    Chenny Posts: 4 Newbie
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    Wonder if anyone can answer this one?

    We've been in a long drawn out battle with Delta over a much delayed flight from 2009. As it only became apparent last year that we could claim for this delay we have no longer got our electronic tickets, boarding passes etc.

    They are demanding this documentation before they'll look at our claim as they state that they are only obliged to keep records for 3 years.

    Any advice on where we go from here would be gratefully received!
  • David_e
    David_e Posts: 1,498 Forumite
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    Chenny wrote: »
    Wonder if anyone can answer this one?

    Asked many times so read the FAQs and use the search facility. Please post any questions not answered there to the 'Flight delay compensation, US and Canadian Airlines' thread.
  • nfishk
    nfishk Posts: 1 Newbie
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    hi booked holiday with expedia with flight from bcn to jfk with delta airlines we had a 24 hr delay in bcn because pilot illness can we claim for flight delay and with who
  • David_e
    David_e Posts: 1,498 Forumite
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    nfishk wrote: »
    hi booked holiday with expedia with flight from bcn to jfk with delta airlines we had a 24 hr delay in bcn because pilot illness can we claim for flight delay and with who

    Try looking at the FAQs and maybe post on the right thread.

    If you don't want to do that, speak to a no win no fee firm.

    If you still need assistance after you've done your research, a "please" might get posters on your side.
  • Caz3121
    Caz3121 Posts: 15,545 Forumite
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    This is the "read this before posting thread"
    http://forums.moneysavingexpert.com/showthread.php?t=4896454
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