We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Revolut pre-paid Mastercard

Options
1…5681011…65

Comments

  • Ledders99
    Ledders99 Posts: 3 Newbie
    Hi all. Applied for this card as I am going to the states next week. Has anyone physically used this card abroad and has everything worked ok?

    Thanks in advance.
  • eDicky
    eDicky Posts: 6,835 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    Ledders99 wrote: »
    Hi all. Applied for this card as I am going to the states next week. Has anyone physically used this card abroad and has everything worked ok?
    Apart from Clidds at the beginning of this thread saying that he's had one for months somehow, and used it without problems, I have seen no reports of use of the card overseas.

    Maybe you will be the first, but if you are going next week you had better ask them to express your card, I've been waiting for mine for almost three weeks!
    Evolution, not revolution
  • Ledders99
    Ledders99 Posts: 3 Newbie
    Ok thanks for that. Spoke to support by text today and they told me they would get one via next day delivery to me tomorrow so we will see. May just have to be the leap of faith with this one then!
  • Revolut_Official
    Revolut_Official Posts: 87 Organisation Representative
    Hi eDicky,

    Revolut has been available in private beta for a few months now, although we only became publicly available a few weeks ago.

    We apologise for the delay of your card, the huge order volumes have caused some delays, however we will be back on track for 2 day delivery soon.

    If you need an emergency card urgently then contact our in-App support chat and we'll arrange a card for you.

    :)
    eDicky wrote: »
    Apart from Clidds at the beginning of this thread saying that he's had one for months somehow, and used it without problems, I have seen no reports of use of the card overseas.

    Maybe you will be the first, but if you are going next week you had better ask them to express your card, I've been waiting for mine for almost three weeks!
    “Official Company Representative
    I am the official company representative of Revolut. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • chrisb1357
    chrisb1357 Posts: 836 Forumite
    Part of the Furniture 500 Posts Combo Breaker I've been Money Tipped!
    Signed up today to check how good it is going away next month but not a good start.

    Tried to add £10 3 times during today and its failed. Support says the system is down

    Not good
  • graeme02041645
    graeme02041645 Posts: 1 Newbie
    Anyone considering this card should be very careful and make sure they order it in plenty of time. Unless my card arrives tomorrow, I am left without a suitable method of taking currency to France on Sunday! When you order the card, there is no mention that they are currently experiencing delays in delivery - the only way that you can see this is by searching through their FAQs. When you order the card, you can track it on the screen through ordering, printing and posting however, mine was allegedly posted 2 days ago and I still don't have it. I contacted them using the on-line chat facility to be told my card should arrive by the end of the week followed almost immediately by a further text reply stating - or maybe early next week! I would suggest that a warning should be given at the point of ordering the card to stop this situation happening.
  • chrisb1357
    chrisb1357 Posts: 836 Forumite
    Part of the Furniture 500 Posts Combo Breaker I've been Money Tipped!
    Then you have the issue I have today trying to load money onto it. Not good for a first attempt so am looking for another card to use instead and will not use this one.
  • Flyify
    Flyify Posts: 1 Newbie
    Where do revolut make money?
    There doesn't seem to be any mention of charges anywhere.

    I did come across mention of a 1% fee somewhere, is that the only fee?
  • Revolut_Official
    Revolut_Official Posts: 87 Organisation Representative
    Hi chrisb1357

    Apologies for the inconvenience with loading via card top up, we've been updating the top up to enable 3D secure which has caused some temporary issues.

    Bank transfer top ups are unaffected.
    chrisb1357 wrote: »
    Signed up today to check how good it is going away next month but not a good start.

    Tried to add £10 3 times during today and its failed. Support says the system is down

    Not good
    “Official Company Representative
    I am the official company representative of Revolut. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Revolut_Official
    Revolut_Official Posts: 87 Organisation Representative
    Hi graeme02041645,

    Really sorry to hear you've been experiencing delays on your card. Are you able to come into our London office today? We would be able to give you a card immediately.

    The card delays is only temporary and soon delivery time of 2 days for UK will be back to normal.
    graeme02041645 wrote: »
    Anyone considering this card should be very careful and make sure they order it in plenty of time. Unless my card arrives tomorrow, I am left without a suitable method of taking currency to France on Sunday! When you order the card, there is no mention that they are currently experiencing delays in delivery - the only way that you can see this is by searching through their FAQs. When you order the card, you can track it on the screen through ordering, printing and posting however, mine was allegedly posted 2 days ago and I still don't have it. I contacted them using the on-line chat facility to be told my card should arrive by the end of the week followed almost immediately by a further text reply stating - or maybe early next week! I would suggest that a warning should be given at the point of ordering the card to stop this situation happening.
    “Official Company Representative
    I am the official company representative of Revolut. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.7K Work, Benefits & Business
  • 598.5K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 256.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture