Can I have a Visa Debit with NatWest??

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  • kev1980_2
    kev1980_2 Posts: 112 Forumite
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    043775 wrote: »
    It may then get them to look into it abit deeper.

    Let us know how you get on.

    I was considering doing the same but writing to them and see what they come back with.

    I'll report back tomorrow when i get home.

    If i get a member of staff who knows what i'm talking about i'll try and get some dates etc on when changes, if any are due to take place.
  • 043775
    043775 Posts: 26 Forumite
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    Something else which makes me belive its true:

    Stores’ fury over debit card charges

    23 October, 2008 | By Glynn Davis
    Retailers in uproar over banks’ shift to Visa-backed debit cards and Mastercard’s membership fees.

    Retailers have reacted with fury at the prospect of big hikes in the cost of processing card transactions.
    They fear being hit by increased banking charges of£100 million annually by 2010, following two big banks’ plans to issue Visa-backed debit cards instead of the Mastercard Maestro variety.
    HSBC and RBS will shift about 2 billion transactions a year onto the Visa scheme, which retailers say will cost them an average of 5p more per transaction. About 97 per cent of all debit card transactions will soon be processed by Visa, following the HSBC and RBS move.
    Adding fuel to the fire, the BRC on Wednesday accused Mastercard of hiking membership charges by as much as 161 per cent and introducing a new “development” charge without any explanation of what it is for.
    The news could not come at a worse time for retailers, as shoppers – partly in response to the banking crisis – curb spending.
    DSGi commercial manager for payments Peter Robinson said: “These are clearly commercial decisions by the banks, but the cost will be paid by the merchants and we get no benefits, none at all, just increased costs. It’s another sizeable cost at a time of extreme difficulty for all retailers.”
    A Visa spokesman said the 5p figure being quoted by retailers is unfounded. He maintained: “We believe that Visa’s proposition for the RBS and HSBC debit portfolios was the most competitive on the table.” He said that Visa is the cheapest card systems operator.
    However, Tesco director of treasury Nick Mourant said: “Card fees are an input cost and, as we don’t discriminate how people pay, we’ll have to reflect the increases in general price levels. The people who will lose out are the cash customers, as they will be cross-subsidising those who pay by Visa debit.”
    The Visa spokesman said: “Research this year by Tesco found that over 75 per cent of people prefer paying by card; most feel safer carrying less cash and see paper money and coins as fit only for low-value purchases.”
    But BRC director Alisdair Gray was also concerned about the changes. He said: “Retailers will be dismayed at this action by the banks, coming on top of all the bad news about the economy. Visa is simply imposing a new tax on retailers and consumers.”
    The BRC said that Mastercard’s costs will ultimately be passed onto retailers and estimates that the increased fees and new charge could add up to£15 million a year.
    A Mastercard spokesman said: “We do not comment on pricing, as we consider communications with our customers confidential.”
    This latest spat is one of a number of ongoing issues that the retail industry has had with the financial sector.
  • kev1980_2
    kev1980_2 Posts: 112 Forumite
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    lol.....

    Well guess what nobody in the branches know anything about this change and nobody can find it on the internal internet either...

    I know there are a few members of RBS Staff on the forums, is there any chance your guys/gals can double check the above as your colleagues have found the information on your internal website previously.

    Thanks
  • Kavanne
    Kavanne Posts: 5,093 Forumite
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    No because I will not reveal confidential information that could risk my job. I assure you, when I know about it, you will know about it because by then it will be public information.
    Kavanne
    Nuns! Nuns! Reverse!

    'I do my job, do you do yours?'

  • kev1980_2
    kev1980_2 Posts: 112 Forumite
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    Kavanne wrote: »
    No because I will not reveal confidential information that could risk my job. I assure you, when I know about it, you will know about it because by then it will be public information.

    Thats a bit over dramatic!!

    Nevermind, hopefully someone else will know.
  • kev1980_2
    kev1980_2 Posts: 112 Forumite
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    stclair wrote: »
    RIGHT.......

    Ive checked at work again on the group internal website.

    It appears there is two communications about the change. (sorry i missed it before)

    1st One refers to RBS ending its contract with Maestro at the end of 2010.

    2nd RBS/Natwest are switching to Visa Debit from May 2009 itll be a gradual roll out until 2011.

    The 2nd communcation was a dual communication so this would suggest to me all RBS brands are switching to Visa

    Card services didnt know about the change as Card services dont actually send out cards lol

    Braches may not know about the change as its upto branch managers to check insight (the group internal website for updates) and then brief the information to its staff

    I hope this puts everys mind at ease. Im sure all customers will recieve notification about it soon ;-)

    Nice one!!

    Thanks for checking again :)
  • 043775
    043775 Posts: 26 Forumite
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    Hello just to confrim stclairs statement.

    Ive asked my mate to check out this visa debit commundrum. He texted me today from work the following text: RBS are moving to visa debit from this month until 2011
  • kev1980_2
    kev1980_2 Posts: 112 Forumite
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    043775 wrote: »
    Hello just to confrim stclairs statement.

    Ive asked my mate to check out this visa debit commundrum. He texted me today from work the following text: RBS are moving to visa debit from this month until 2011

    More confirmation..... Nice One!! :)
  • 043775
    043775 Posts: 26 Forumite
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    kev1980 wrote: »
    More confirmation..... Nice One!! :)

    I wonder when they will start issuing them? I got a new card solo card last week and it dont expire until 04/11. When I find out someone has been issued with a visa debit. Ill have to report my card as damaged to get a replacement.
  • kev1980_2
    kev1980_2 Posts: 112 Forumite
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    043775 wrote: »
    I wonder when they will start issuing them? I got a new card solo card last week and it dont expire until 04/11. When I find out someone has been issued with a visa debit. Ill have to report my card as damaged to get a replacement.

    I'll keep an eye open for customers paying by card at my place of work and let you know if i see any RBS Visa Debit cards.
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