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Sainsburys Staff feeding frenzy

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  • Happychappy
    Happychappy Posts: 2,937 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Lol.. Made me laugh.

    Most customers are incredibly rude to staff at supermarkets, and think they're superior. So annoying the crap out of a customer is quite often a perk - there's nothing quite like winding up a customer when so many wind you up!

    I'd be very annoyed if a customer got first pick of something reduced before the staff if it happened at my work.

    Unfortunately this individual shows what is wrong with the retail trade, the Me Me Me I'm alright and stuff you jack attitude of this person who clearly is uneducated in the ways of customer service, and cannot look further then their own agenda. This individual clearly is in the wrong job and more then likely too idle to move on.

    Unfortunately there are many like this this one who really havent a clue, are untrained, unmotivated, and only want to go into work to come out at the other end with what they can get out of it, and really what they should be considering is doing us all a favour and jacking the job in and leaving it to people who want to work for a living :rolleyes:

    To work in a place where this characters aim is to p#ss off as many customers as possible, is sad really but a reflection of the chav culture, little Britain eat your heart out, Nelly you dont work behind the fish counter at a Sainsburys in Derbyshire do you, or are you the training officer :eek:
  • Lol.. Made me laugh.

    Most customers are incredibly rude to staff at supermarkets, and think they're superior. So annoying the crap out of a customer is quite often a perk - there's nothing quite like winding up a customer when so many wind you up!

    I'd be very annoyed if a customer got first pick of something reduced before the staff if it happened at my work.

    That reminds me of the woman in the post office the other day, hersing about because she had to deal with a customer! I took my custom elsewhere in the end. As for what you say winding up the customer, I am pleased that you would enjoy that, but next time you serve me and give the price, it may not be alright, and you can put the job lot back on the shelf!

    As for seeing this as a perk of the job, I am glad that some eats supermarket fish and meat, because I find my local butcher better positioned to serve me.
  • uktim29
    uktim29 Posts: 2,722 Forumite
    Unfortunately this individual shows what is wrong with the retail trade, the Me Me Me I'm alright and stuff you jack attitude

    But as that poster comments, many customers are happy to take this attitude. The attitude of that poster came from realising this.

    Perhaps if consumers sorted out their attitudes as well the staff working in retail wouldn't have this argument/reason.
  • robpw2
    robpw2 Posts: 14,044 Forumite
    Part of the Furniture Combo Breaker
    i think that you belive that reduced product are you right as a customer to have .

    They are not .

    i do think that staff work hard for very little pay and most do not get discount as you have to work for a period of at least a year to get discount.

    I do agree that perhaps you were hard done by.

    i think maybe you should complain to the shop manager if you feel the staff were not working etc
    But as for the sale of goods if they suddenly decided to take them all away you wouldnt have got them anyway .


    Slimming world start 28/01/2012 starting weight 21st 2.5lb current weight 17st 9-total loss 3st 7.5lb
    Slimmer of the month February , March ,April
  • Happychappy
    Happychappy Posts: 2,937 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    robpw2 wrote: »
    i think that you belive that reduced product are you right as a customer to have .

    They are not .

    i do think that staff work hard for very little pay and most do not get discount as you have to work for a period of at least a year to get discount.

    I do agree that perhaps you were hard done by.

    i think maybe you should complain to the shop manager if you feel the staff were not working etc
    But as for the sale of goods if they suddenly decided to take them all away you wouldnt have got them anyway .


    Oh dear I believe the shop workers union rep has suddenly appeared.

    What has the pay and conditions of shop workers got to do in any way with the customer and products offered for sale ? Do people work purely for "perks" and where is it written down that "perks" shall apply. Is working contrary to your employees policies acceptable as long as it will benefit yourself.

    The shop had the fish on display to sell, this wasnt the issue, if the company didnt want to sell it they wouldnt have offered it for sale so what on earth are you rambling on about.

    The issue is the poor or non existent service which occurred because the staff were flocking around the fish counter like seagulls and ignoring customers in a queue? the queue was there prior to any reduction in price, people were shopping ? not a big event, although it was for me as I rarely shop but wanted some fish.

    I was just shopping when they started to reduce prices, first all the prawns and crab reduced, i.e a sign was stuck in it, however, within a minute it was all taken and bagged for the woman on the chicken counter next door, then the white fish was reduced and two blokes from the bakery appeared and most of that went, and it went on etc, etc, During this time no customer was served, although at least six people were waiting and watching this spectacle.

    I am sure Sainsburys would not condone their staff actions nor would any of the multiples, and where does the right to "perks" come from, why do people expect "perks" and why should they be allowed to take advantage of their postiions in order to over ride others? If people dont like their wages and conditions....move on.

    The ridiculous sale of goods act barrack room lawyer act really doesnt apply and wasnt the issue, the problem was not the stores policy, it was individuals greed and negligence in not doing what they were paid to do...i.e. work ? do their job, and not shop and get paid to do it in works time, anything else you find difficult to understand.

    I did not complain to the store as what is the point, will all the fish reappear ? I cant do the miracle the bloke on telly did with fishes and loaves :D and didnt want the poor people flogged at dawn or deported in the sailing ships. The issue of perks though is one which has no standing.
  • redrabbit29
    redrabbit29 Posts: 1,074 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Most customers are incredibly rude to staff at supermarkets, and think they're superior. So annoying the crap out of a customer is quite often a perk - there's nothing quite like winding up a customer when so many wind you up!

    I'd be very annoyed if a customer got first pick of something reduced before the staff if it happened at my work.

    That's probably quite accurate to be honest. Up until about 2 years ago, I worked in retail for a total of about 5 years. I wouldn't say most customers are rude, but they are not very nice, and there are a lot of rude ones about.

    I'm glad to see for once that people are "keeping it real" on MSE. It's hardly suprising about what the OP said and I don't see any problem with it at all.

    If you do write a letter, it will be filed under "crap" as they'll most likely think you're another nut job who thinks they should be treated like royalty.

    P.s. Don't forget to finish your letter with "I'll take my business elsewhere", that really gets the customer service people's attention.
    Amo L'Italia
  • uktim29
    uktim29 Posts: 2,722 Forumite
    I was just shopping when they started to reduce prices
    So you hadn't gone in to buy it then. Or if you wanted fish you were going to pay any price that was displayed, it just happened to be reduced when you were in the queue.

    So basically you didn't lose out, because it had only just happened anyway.

    Your above post describing this as a "spectacle" and your thread title "feeding frenzy" would suggest to me that you exaggerate when you complain or describe something your complaining about.

    I won't be the only one thinking this. That means anyone with the same thoughts will be reading your posts and disregarding some sentences/paragraphs where the wording is over the top, maybe you thought it was a comical way of wording things but many people will be rolling their eyes. People often get this wrong, especially when writing letters of complaint. That then leaves it open to doubt as to how much of their letter is truthful.

    I also think you are blowing this out of proportion. You didn't lose out because you didn't even know it was going to happen. If you take life this seriously you'll just be complaining every 10 minutes at something which is really a trivial matter.

    Whether you like it or not staff in shops will end up being able to get the first pick of any reduced items where they work.
  • uktim29
    uktim29 Posts: 2,722 Forumite
    If you do write a letter, it will be filed under "crap" as they'll most likely think you're another nut job who thinks they should be treated like royalty.

    I just wrote about the op's style of writing as I know exactly what a reader will think of it!

    It's quiet funny though. The op complains about a so called "me me me" attitude but clearly thinks it should have been "him him him". Theres a word for that!
  • uktim29
    uktim29 Posts: 2,722 Forumite
    I hardly think so.

    You ever worked in one?
  • vikingaero
    vikingaero Posts: 10,920 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Jeez,

    There's some real weirdos on here. The OPs prime gripe was that the staff ignored paying customers in preference to the staff mob that wanted the cut price fish.

    Then all the freakos complain about customer attitudes to staff and wage levels. How do you know that the other customers were on a lower wage than the staff? Is fish for the rich only?

    I would be horrified if any of my staff and colleagues ignored waiting customers to serve the staff in preference. That is the bottom line of the OPs argument and not some social lesbian leftwing communist engineering exercise.
    The man without a signature.
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