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External 250GB hard drive £23.86 from Dell

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Comments

  • W1zz
    W1zz Posts: 621 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    The final response will be something along the lines of - "Our suppliers (Omega), have no more stock of the drives at the price advertised on our (Dell) website."

    I've had this done to me before by Amazon when buying a cheap (misprice) DVD boxset.

    Still, Dell have taken payment from my debit card.
  • Odd_Fellow
    Odd_Fellow Posts: 529 Forumite
    I also have an order confirmation and attached T&C which state:

    Dell accepts Customer’s offer to purchase under this Agreement & makes a binding Agreement by issuing an Order Confirmation. Order confirmation is binding except, in the case of consumers only, where there is a discrepancy between order confirmation and what consumer ordered and where discrepancy is unacceptable to the consumer. It is recommended that Customer review the Order Confirmation & notify Dell within a reasonable period of time of any discrepancies that are noticed.

    Having not read the remainder of this yet, it seems that they need to send me the stuff....

    (sorry if this is a duplicate of what others have said).
  • Jefft_2
    Jefft_2 Posts: 338 Forumite
    Aiadi wrote: »
    I am hoping that US-based companies are better than their UK counterparts in honoring their listed prices. They on the whole have better customer care and are more reputable.


    :rotfl: :rotfl: :rotfl: :rotfl: :rotfl:
  • johnson293
    johnson293 Posts: 492 Forumite
    Odd_Fellow wrote: »
    I also have an order confirmation and attached T&C which state:
    Dell accepts Customer’s offer to purchase under this Agreement & makes a binding Agreement by issuing an Order Confirmation. Order confirmation is binding except, in the case of consumers only, where there is a discrepancy between order confirmation and what consumer ordered and where discrepancy is unacceptable to the consumer. It is recommended that Customer review the Order Confirmation & notify Dell within a reasonable period of time of any discrepancies that are noticed.
    Having not read the remainder of this yet, it seems that they need to send me the stuff....
    (sorry if this is a duplicate of what others have said).

    I also received those, along with a PDF of my order confirmation/invoice which also states at the bottom...
    Please note - your order is subject to our Terms and Conditions of sale and service. Dell will not be responsible for typographical, pricing or other errors and reserves the right to cancel any orders based on such errors. Ensure you inspect all components of your product after delivery as Dell are unable to accomodate any claim after 30 days from date of invoice.

    To be honest, I just wish they'd hurry and advise one way or another - so I can at least start looking elsewhere for the storage I need.
  • maveli
    maveli Posts: 590 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I belevie the following and think Dell already decided.

    Spoke to Dell this morning and they have said there has been a technical fault and I won't be receiving the item for 23.00 but she would put me through to Sales where I could order it at the new price of around £100.

    I declined.
  • computerwoman
    computerwoman Posts: 4,075 Forumite
    johnson293 wrote: »
    I also received those, along with a PDF of my order confirmation/invoice which also states at the bottom...



    To be honest, I just wish they'd hurry and advise one way or another - so I can at least start looking elsewhere for the storage I need.
    it would seem that we have all been conned by dell...put it on at such and such a price then decline the order so they buy one's at the proper price...sneaky dell...but it wont work with us as we are firm MSER's doh dell ring your bell and sound off...I have resigned myself that it isn't coming and will keep an eye on my account as to the money in and out...so if it come's nice one but if it doesn't why take the money in the first place...to up there bank balance's prehaps...:D



    Pls be nice to all MSer's
    There's no such thing as a stupid question, and even if you disagree courtesy helps.
    Tomorrow never come's as today is yesterday and tomorrow is today:confused:

    MERRY CHRISTMAS FELLOW MSer's:xmastree:
  • Aiadi
    Aiadi Posts: 1,840 Forumite
    it would seem that we have all been conned by dell...put it on at such and such a price then decline the order so they buy one's at the proper price...sneaky dell..
    Where does it say that the orders have been declined??
    Do I want it? ......Do I need it? ......What would happen if I don't buy it??????
  • computerwoman
    computerwoman Posts: 4,075 Forumite
    just checked my bank and the £23.86 is still pending so it hasn't gone out but it isn't in there either if you get my driff...:mad:



    Pls be nice to all MSer's
    There's no such thing as a stupid question, and even if you disagree courtesy helps.
    Tomorrow never come's as today is yesterday and tomorrow is today:confused:

    MERRY CHRISTMAS FELLOW MSer's:xmastree:
  • BeerBelly
    BeerBelly Posts: 325 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    sniff, is no longer there!
  • System
    System Posts: 178,355 Community Admin
    10,000 Posts Photogenic Name Dropper
    £23.86 has gone from my account to Dell! Looks like they are honouring it.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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