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Potterton Boiler Locking Out/Rads Not Getting Hot

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  • System
    System Posts: 178,351 Community Admin
    10,000 Posts Photogenic Name Dropper
    Thank you, have found that now! Wasn't looking under exclusive deals section :A

    Nearly ready to sign up this but a couple of questions, if anyone is able to help please - is it better to go for 200 than 100 policy?

    Also when they come out for inspection do you have to wait in all day and do they do weekend visits?

    When they do come over, I've read in the cheapest boiler cover thread that the they don't do a full proper service but an inspection check - is this policy worth the money you are paying?

    http://forums.moneysavingexpert.com/showthread.html?p=29805687&highlight=boiler+cover#post29805687

    Thanks in advance..
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Summer01 wrote: »
    Thank you, have found that now! Wasn't looking under exclusive deals section :A

    Nearly ready to sign up this but a couple of questions, if anyone is able to help please - is it better to go for 200 than 100 policy?

    Also when they come out for inspection do you have to wait in all day and do they do weekend visits?

    When they do come over, I've read in the cheapest boiler cover thread that the they don't do a full proper service but an inspection check - is this policy worth the money you are paying?

    http://forums.moneysavingexpert.com/showthread.html?p=29805687&highlight=boiler+cover#post29805687

    Thanks in advance..

    the 100 only covers the boiler , 200 covers all the pipework and rads,
    i have homecare 200 ,and remember i could mend it myself .
    X British Gas engineer and X BG sales adviser.
    Please don,t let this put you off.
  • System
    System Posts: 178,351 Community Admin
    10,000 Posts Photogenic Name Dropper
    That's a very good point, thanks for the advise from you all appreciated :A
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • mutley74
    mutley74 Posts: 4,033 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Summer01 wrote: »
    Thank you, have found that now! Wasn't looking under exclusive deals section :A

    Nearly ready to sign up this but a couple of questions, if anyone is able to help please - is it better to go for 200 than 100 policy?

    Also when they come out for inspection do you have to wait in all day and do they do weekend visits?

    When they do come over, I've read in the cheapest boiler cover thread that the they don't do a full proper service but an inspection check - is this policy worth the money you are paying?

    http://forums.moneysavingexpert.com/showthread.html?p=29805687&highlight=boiler+cover#post29805687

    Thanks in advance..
    I signed up in Jan....took about 2 weeks to get paper work, but i phoned them after a few days and they said i was still covered. Had a annual checkup/inspection last week. BG chap spent about 1hr testing boiler etc, then he checked mains gas and all radiators.
  • System
    System Posts: 178,351 Community Admin
    10,000 Posts Photogenic Name Dropper
    Thanks mutley74, did you have to wait in all day for them?
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • mutley74
    mutley74 Posts: 4,033 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Summer01 wrote: »
    Thanks mutley74, did you have to wait in all day for them?

    No...they made an appoinment over the phone and taken my house no. they gave a call time or either 8-12 or 1-5 as choice.
  • System
    System Posts: 178,351 Community Admin
    10,000 Posts Photogenic Name Dropper
    Thanks mutley74 for the info

    Hopefully they'll ring when they're on their way as it's hard to take 1/2 day off at the moment..
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Summer, the eng will call 15mins b4. When you call to take the homecare they ask you if it's in good working order. If you are signing up online, it takes up to 5 days for the cntract to be processed. If you do it over the phone it's immediate. I don't think you need anymore advise on whther to take 100 or 200, as you've had some good advice.
    mardatha wrote: »
    It's what is inside your head that matters in life - not what's outside your window :D
    Every worthwhile accomplishment, big or little, has its stages of drudgery and triumph; a beginning, a struggle and a victory. - Ghandi
  • System
    System Posts: 178,351 Community Admin
    10,000 Posts Photogenic Name Dropper
    Hi jackieglasgow, I've decided to go with the 200 following advise here...

    Thanks for additional details that's great..
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • mutley74
    mutley74 Posts: 4,033 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Summer, the eng will call 15mins b4. When you call to take the homecare they ask you if it's in good working order. If you are signing up online, it takes up to 5 days for the cntract to be processed. If you do it over the phone it's immediate. I don't think you need anymore advise on whther to take 100 or 200, as you've had some good advice.

    i did my online then phoned them after a few days as we received no letter in post, but they stated we covered from as soon we sign up.
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