📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Mobiles.co.uk - A cautionary tale

Options
1910111214

Comments

  • Guys_Dad
    Guys_Dad Posts: 11,025 Forumite
    10,000 Posts Combo Breaker
    Quentin wrote: »
    You maybe missing the point.

    The point was to point out that it was the mobiles "rep" Ben who had seized on the opportunity presented, but not to "help" over the query about "Chris", not to actually resolve the query, of course, but to boast about the "thousands of happy customers" they got last year!


    As distinct from your totally unbiased comments and even handed posts, I suppose!
    Quentin wrote: »
    You maybe missing the point.



    It is this cynical manipulation of posts that Ben carries on doing in unmoderated forums that is the point!

    This forum is moderated in as much as some of the posts that have been hijacked have been closed by the mods. And as for cynical manipulation of posts, how you didn't choke on that astounds me!
  • MrRincewind
    MrRincewind Posts: 188 Forumite
    Part of the Furniture Combo Breaker
    edited 14 January 2010 at 12:05PM
    I don`t think i am missing the point the OP updated the thread on the 12.01.09 with an update on the still ongoing issue.

    Since then it has been taken over by the "Chris Who" sage, I`m aware i`m culpable also to this at the moment,

    My point is that all these Mobs.co.uk threads no matter what the iniatial attempt of help from fellow posters, including those who have no love for Mobs.co.uk, ie:Silk, MJ who offer advice to help, Always end up with the same arguements that take over and end up with locked threads that help no one.
  • Quentin
    Quentin Posts: 40,405 Forumite
    Maybe someone requests the mobiles.co.uk threads are locked? Doesn't seem to happen with such regularity in other threads that discussions veer off the original topic
  • Guys_Dad
    Guys_Dad Posts: 11,025 Forumite
    10,000 Posts Combo Breaker
    Quentin wrote: »
    Maybe someone requests the threads are locked?

    I expect that they do - and rightly so.

    Frankly, I am surprised that some of you haven't received "yellow card" warnings from the mods for all of the hijacking you have done on any and all mobiles.co.uk posts.

    I expect this one will be closed soon too.
  • Guys_Dad
    Guys_Dad Posts: 11,025 Forumite
    10,000 Posts Combo Breaker
    Quentin wrote: »
    Doesn't seem to happen with such regularity in other threads that discussions veer off the original topic

    Well, you 3 guys don't hijack these other non-mobile.co.uk posts, do you?
  • Mobiles.co.uk_company_representative
    Mobiles.co.uk_company_representative Posts: 659 Organisation Representative
    In case it does get locked, WW and I are communicating privately and have resolved the issue to our mutual satisfaction (they will have to confirm this once they are happy it's done and dusted).

    Regards,
    Official Company Representative
    I am the official company representative of Mobiles.co.uk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Guys_Dad
    Guys_Dad Posts: 11,025 Forumite
    10,000 Posts Combo Breaker
    In case it does get locked, WW and I are communicating privately and have resolved the issue to our mutual satisfaction (they will have to confirm this once they are happy it's done and dusted).

    Regards,

    That is the best way to solve the original problem and the way the Vodafone reps do it. Not as entertaining for 3rd parties, maybe!

    If the post does get locked, would WW please open a new one to confirm it?

    Thanks.
  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    Perhaps there are people who care about which Chris owned the company at one time or another
    That is correct Mr Rincewind and I was one of those who was interested to learn that mobiles.co.uk only became this bad after it was taken over by CPW !
    Originally Posted by MrRincewind viewpost.gif
    But this is not why this thread was started, It was started due to some one wanting help and assitance, But as always these threads are taken up by people with other agendas.
    Please note the title of this thread .."Mobiles.co.uk - A Cautionary Tale"
    In other words it's about the OP giving out caution regarding the appauling service of mobiles.co.uk and other members are free to also ad advice, comments, suggestions, resolutions and defence !
    Whether you feel that people have agenda's or feel that you have read it all before is of no consequence. Maybe you have read it all before but there will be others reading such threads for the first time which is why myself and others contribute to them.
    Originally Posted by MrRincewind viewpost.gif
    If people want to continue there personal arguments with Ben and mobiles.co .uk, The start you own thread and don`t continue to take over other threads with this kind of chatter
    Please refer to the above and realise that I will post facts and comments regarding mobiles.co.uk and how to deal with them, if Ben chooses to argue the toss or defend his situation then thats up to him and if his reply requires reply or comment then it shall receive one.
    Originally Posted by MrRincewind viewpost.gif
    And before anyone tediously mentions i`m doing the exact same thing by going of topic, i`m well aware of it.
    Perhaps you should also consider why these threads also keep cropping up week after week month after month and realise their very existance dictates input from various members.
    Originally Posted by MrRincewind viewpost.gif
    But as a fan and user of this forum, It`s tiresome how these threads become locked, and its not just Bens fault that this happens, No matter how just some people think they are, they are just as responsible at times.
    I'm also a big fan and user too and have found it to be of great assistance in the past because of other peoples input and would never advocate censorship but that seems to be what you are asking here
    It's not just about the money
  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    Guys_Dad wrote: »
    If I were Ben, I would not respond at all to any comments posted by his main antagonists as this fuels the fire and again detracts from the useful information in the threads.
    Problem is GD if comments are made regarding mobiles.co.uk Ben has to respond to defend the company as it's his job as he is here as their agent as per the agreement with MSE.
    What tends to then happen is that he complains it against him as a person rather than a company and the thread gets locked ;)
    We all know that shortly there will be another thread and it will start all over again ...whether you will read it is up to you whether Ben will respond or complain is up to him
    It's not just about the money
  • Mobiles.co.uk_company_representative
    Mobiles.co.uk_company_representative Posts: 659 Organisation Representative
    A thread started by someone to discuss their opinions of Mobiles.co.uk probably wouldn't be closed, but then I probably wouldn't be interested in replying to it unless I thought it might prove constructive. The last time a thread like this was started it took about 8 posts to become unreadable, contained more fiction than Dan Brown's noggin and more opinion dressed as fact than The Sun the week before an election.

    A thread where someone asks for help and I subsequently contact them will be closed as soon as it starts devolving into the same old accusations and opinions, it seems. To paraphrase Monty Python, this is neither the Arguments or Insults department.
    Official Company Representative
    I am the official company representative of Mobiles.co.uk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.2K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.3K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.