News

**MSE Guy** · 09-06-2009, 5:56 PM

This thread is to discuss the following news story:

Setanta Sports battles for survival: how to protect your payments

matt1987 · 09-06-2009, 6:17 PM

Looks like its hours away from going off air. STV reporting that meeting are taking place in London with the directors to tell them the company will be placed in to administration. Apparantly it will go off air tonight.

What happens with out subscriptions? Do we need to contact them to cancel?

speedyrite · 09-06-2009, 6:19 PM

If I recall correctly, when OnDigital/ITV Digital went belly up, I cancelled my direct debit forthwith just to make sure no further collections could be made!

VVV · 09-06-2009, 7:50 PM

I pay for it using my Tesco Mastercard, would it be best to call them to stop all payments to Setanta?

matt1987 · 09-06-2009, 8:00 PM

Yes, updated report from STV suggests that Setanta will be a goner @ Midnight tonight, and will officially be placed into administration tomorrow morning. STV work in partnership with Setanta, and even share the same studios I think in Glasgow, so I think they may be spot on.

Pondskater · 09-06-2009, 8:06 PM

My husband has subscribed to Setanta for several years now and they take payment once a year direct from his bank account. As it is not a DD debit how on earth does he cancel it or will he need to close his account to make sure they do not take any more.

matt1987 · 09-06-2009, 8:10 PM

Pondskater, when was the last payment made, and when is your sub due for renewal?

Pondskater · 09-06-2009, 8:13 PM

I think it is in July, though I have to check for certain.

matt1987 · 09-06-2009, 8:15 PM

Just heard the Setanta staff have a meeting tomorrow morning at 9am. That basically means... goodbye.

I would see what happens tonight pondskater. If it goes off air, then you would have to contact your bank to make sure they dont take any more money out of your account.

Pondskater · 09-06-2009, 8:22 PM

Thanks Matt, think we'll hot foot it to the bank tomorrow, once we know what is happening tonight.

fletty · 09-06-2009, 8:24 PM

We pay by direct debit once a month should I just cancel it on line or will i have to send something in writing?

Bongedone · 09-06-2009, 8:25 PM

Quote:

Originally Posted by fletty

We pay by direct debit once a month should I just cancel it on line or will i have to send something in writing?

Wait till they go into administration then cancel it.

matt1987 · 09-06-2009, 8:27 PM

Yep, if it goes off air tonight cancel the DD straight away. Thats what I will be doing.

macman · 09-06-2009, 8:46 PM

Quote:

Originally Posted by Pondskater

My husband has subscribed to Setanta for several years now and they take payment once a year direct from his bank account. As it is not a DD debit how on earth does he cancel it or will he need to close his account to make sure they do not take any more.

What sort of payment is it-DD or SO? If it's not either of these then it's a recurring debit payment from your debit or credit card and you cannot cancel it-only the payee can. So you'll have to wait for the administrators to sort it out.

macman · 09-06-2009, 8:47 PM

Quote:

Originally Posted by VVV

I pay for it using my Tesco Mastercard, would it be best to call them to stop all payments to Setanta?

You can't cancel payments from a debit or credit card, you can only cancel if it's a direct debit or standing order.

Timotheus · 09-06-2009, 8:55 PM

I signed up to Setanta (paying on a month to month basis) using my credit card. I then set up a direct debit with my bank to pay off my Setanta bill on my credit card.

Do I just phone up the bank and cancel my direct debit or do I have to do another procedure as I'm paying for Setanta on my credit card ?

Kavanne · 09-06-2009, 9:00 PM

Quote:

Originally Posted by VVV

I pay for it using my Tesco Mastercard, would it be best to call them to stop all payments to Setanta?

That doesn't work with a Continuous Payment Authority. They are dangerous because setanta can keep claiming the money, even if you cancel your card or close your account!!

macman · 09-06-2009, 9:01 PM

Quote:

Originally Posted by Timotheus

I signed up to Setanta (paying on a month to month basis) using my credit card. I then set up a direct debit with my bank to pay off my Setanta bill on my credit card.

Do I just phone up the bank and cancel my direct debit or do I have to do another procedure as I'm paying for Setanta on my credit card ?

Eh? If you do that you will just get penalty charges from your credit card company, they will continue paying Setanta for as long as Setanta or the administrators keep applying the recurring charge.
Are you saying that this credit card is only for paying Setanta? You can only use a DD to pay off a credit card bill, you can't specify which items on the CC bill it is applied to!

Pondskater · 09-06-2009, 9:02 PM

Seems a bit much that you cannot cancel a recurring payment from your own bank account. Are they taking it directly from the account or through your card and if through your card would it be stopped if you 'lose' that card and request a new one? Hope I am making sense here.

Kavanne · 09-06-2009, 9:04 PM

Quote:

Originally Posted by Pondskater

Seems a bit much that you cannot cancel a recurring payment from your own bank account. Are they taking it directly from the account or through your card and if through your card would it be stopped if you 'lose' that card and request a new one? Hope I am making sense here.

Nope, cancelling your card doesn't work