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Kaupthing Edge CHAPS Transfer
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Add me to please £3000 chaps tf 9th oct linked account natwest thanks0
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HAS ANYONE ACTUALLY ON THE FORUM ACTUALLY RECEIVED THE "EMAIL" ING SENT OUT YESTERDAY, OR BEEEN INFORMED DIRECTLY THAT THEY ARE IN THE 5%?0
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Also still waiting for CHAPs from Oct 6. £30k+0
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IppyladyHow many people have received the ING email yesterday - or had a call??
My wife received the email last night at about 8.30pm. BACS request 12/10
I also received the email last night. BACS request 13/10.
It states that they will "contact you shortly to confirm when the payments will be made".
I wonder what they mean by "shortly"0 -
Was told by Steve at ING that CHAPS payments are in the 5%.CHAPS 8th received 20th into HSBC A/CBACS on the 17th and 20th received 22nd into HSBC A/CCHAPS fee refunded 29/10I can survive any crisis - I have kids!!0
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Still no sign of my £200k+ just rang my linked account they say nothing due in today. I spoke to a so called supervisor at KE sat morning he assured me it would in linked account today I am getting really p****d off at being blatently F***ing lied to every time I have rung the so called customer service!!!!!!!!!!!!10
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I have not received an email or phone call though!CHAPS 8th received 20th into HSBC A/CBACS on the 17th and 20th received 22nd into HSBC A/CCHAPS fee refunded 29/10I can survive any crisis - I have kids!!0
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:hello:I am still (along with many others I suspect) following this unfolding story with horror, even though I received my dosh on Friday (BACS requested 8th). I really believed all you CHAPS would have yours today & was looking forward to reading your news & seeing all the little dancing icons!
I feel really angry & upset that you are still having all this worry. Nothing I can say will make you feel better I know, but remember there really are lots of us who would be prepared to support you & are thinking about you.
It could still be good luck for today. Didn't the payments 2 weeks' ago start to come in around 2pm? Everything crossed for you all!
HERE HERE !! We'll support you evermore!!0 -
Received this from the financial-ombudsmanorg,uk
Guess who I am ringing as we speak?
Dear xxxxxxx
Thank you for your recent e-mail
At this time we do not have enough information to take any further action on your complaint. Our previous e-mail explained our process and the action you should take if you wish to make a complaint through our service.
We have recorded details of your complaint under reference number 8xxxxx. Please ensure this number is quoted on any further correspondence you may send us.
If you have any further queries, or need assistance to progress your complaint, please call our helpline, Monday – Friday between the hours of 9am – 5pm on 0845 080 1800.
Regards
Jo Kebbie
Consumer Consultant0 -
HAS ANYONE ACTUALLY ON THE FORUM ACTUALLY RECEIVED THE "EMAIL" ING SENT OUT YESTERDAY, OR BEEEN INFORMED DIRECTLY THAT THEY ARE IN THE 5%?
No, I haven't and I have just about had enough of this BS.
What is the point of ING having CS people to answer the phone who cannot provide any information ? They do know what is going on. They must.
The bad PR for ING from all of this will be very damaging to them.0
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