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MSN Messenger help needed for a frustrated Money Saving Expert

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MSE_Martin
MSE_Martin Posts: 8,272 Money Saving Expert
Part of the Furniture 1,000 Posts Combo Breaker
Folks I need help (well thats been said before).

While Windows Messenger works well. When i try and log into MSN Messenger 7.5 it always says "MSN messenger failed because the service is busy, please try again later"

This is a consistent problem whenever i log in from my home connection (it hasn't worked for three weeks), though it is fine when i connect in MoneySaving Towers.

Can anyone throw any light on this......

HELP!

Martin
Martin Lewis, Money Saving Expert.
Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.
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Comments

  • intel
    intel Posts: 6,404 Forumite
    1,000 Posts Combo Breaker
    Any error codes being chucked up, also I would change your password
    just change that and see if log on corrects itself. Plus if you have
    left it open (running) on one machine you wont be able to connect
    on another machine. make sure you right click the icon in the sys tray and exit completely.

    In otherwords close down messenger at Work for use at home
    and vice versa as it seems you are still logged on.....
  • Go into tools > options > connection > advanced and have a look what's set in there. Shouldn't have anything in any of the boxes, except perhaps 1080 in second box on SOCKS..


    I had a similar problem myself when i first downloaded 7.5
  • Donnie
    Donnie Posts: 9,862 Forumite
    Hi Martin

    Did you receive my email?
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    Again in tools options connection there is an option to troubleshoot - it takes a few seconds for it to self test before the troubleshoot button shows up. Try that. It sorted my last connection problem out first time out of the box :)
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
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  • intel wrote:
    Any error codes being chucked up, also I would change your password
    just change that and see if log on corrects itself. Plus if you have
    left it open (running) on one machine you wont be able to connect
    on another machine. make sure you right click the icon in the sys tray and exit completely.

    In otherwords close down messenger at Work for use at home
    and vice versa as it seems you are still logged on.....

    That's not the case.

    It will simply disconnect you on the system you're left signed on to.
  • Oh yes, check that your Firewall ports are open for the MSN Messenger Program.

    An update was available recently, if you updated it, the Firewall may have changed it's access settings, and denies the program access.
  • MSE_Martin
    MSE_Martin Posts: 8,272 Money Saving Expert
    Part of the Furniture 1,000 Posts Combo Breaker
    Tried everything above - and still no result.

    The interesting thing is there's no error message just the 'too busy' message
    Martin Lewis, Money Saving Expert.
    Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
    Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.
    Debt-Free Wannabee Official Nerd Club: (Honorary) Members number 000
  • try yahoo messenger then or AIM :D
  • Hiya Martin,

    Go to Start, Run, and type in:

    regsvr32 MSXML3.dll

    That'll reregister the MSXML3.dll again.

    HTH,

    Matt.
  • intel
    intel Posts: 6,404 Forumite
    1,000 Posts Combo Breaker
    matty_c608 wrote:
    That's not the case.

    It will simply disconnect you on the system you're left signed on to.

    Not true under 7.5 as its happened twice to me so far this week. :D
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