Caught out by DazzleWhite

alyssa_mae · 26 November 2009 at 1:19PM

forgot to say yesterday. when I asked to cancel my card and be issued another one. I was told it would't make any difference. I would still be charged. I have thought of canceling my account and transferring to another Visa card. would they still be able to charge if I no longer had the account???

QUOTE=alyssa_mae;27230575]I am just on hold to my visa company to cancel more bills sent through to me from signing up to this scam.
so far
Total white
Beauty club
Pristine Health.

I think I am going to have to cancel my visa card and get a new one issued. If I ever get through to visa as I have been on hold now for 20mins.
I feel so stupid for falling for this. Dazzle white has just sent me another pen and charge £16????

will it ever stop.:mad:[/QUOTE]

alyssa_mae · 26 November 2009 at 1:21PM

I am also with Tesco's. you will find you will still get charges. hopefully Tesco will just keep refunding your money.

Maureen30 wrote: »

Well I for one have had some good news from my Credit Card Company. They have chargedback Dazzlewhite or whoever they wish to call themselves at any particular time and have been told they will not accept any more charges from Dazzlewhite or their affiliates. The credit card companies are aware of this scam. I have received nothing from these companies but they still charged my cc £62. It has taken approx 4 weeks to sort out.

WELL DONE TESCO, love em to bits.

I suggest you persevere with your credit card companies...be polite, but firm...send them any cancellation numbers or emails you received. Ask for a cancellation form from them and send all the details back with it. This is what I did.

I will keep you posted if anything else happens.
I AM NEVER EVER GONNA FALL FOR ANYTHING LIKE THIS AGAIN ...THEY ARE VERY VERY CLEVER SO BE CAREFUL OUT THERE :eek:

competitionscafe · 26 November 2009 at 1:55PM

sooperb wrote: »

I also wonder about USA trading laws that can allow companies to get away with it. I wonder if there is any organisation in the US that is trying to get these companies stopped?

There is - the Federal Trade Commission of consumer protection (FTC).

https://www.ftccomplaintassistant.gov/

But they only investigate (and eventually prosecute) in response to consumer complaints so it is very important that everyone who has been caught by this scam file a complaint with them. Using the online form at https://www.ftccomplaintassistant.gov/ it only takes 5 minutes and then you will also be on the list if the company is ever forced to pay compensation/refunds.

You can also use: http://www.econsumer.gov/english/

Petite · 26 November 2009 at 2:15PM

Hmmm - do the complaints actually make any difference if the company concerned just keeps posting the same old bland 'apology' ?

see here ...

http://www.complaintsboard.com/complaints/total-white-dazzle-whitepremium-white-c271310.html

They are very clever with their words on the live chat and the phone.

I realised what I had done within seconds of authorising the payment. I hadn't even used my name thinking the credit card company woud reject the payment on that basis - apparently not.

I cancelled on the same day via live chat - they still sent the package. So much for a 7 day cooling off period.

I easily spotted the delivery and didn't sign for it then rejected the delivery, called them to stop them resending another. I am now awaiting their confirmation of the return of the package to get my refund.

RBOS credit card have been excellent help and will automatically reclaim any further charges although they have said that if I cancel my card I am still liable for charges for a further 6 months :eek: so there is no point doing that.

I won't paste my transcripts they are much the same as everyone elses.

nellie21feet · 26 November 2009 at 8:04PM

We have been told it is pointless to cancel the card as Dazzlewhite and associated companies can still access the account and take money. If we close the account then VISA can pursue us in the future for the money or take it from any Visa related account we hold or may hold in the future.

Barclay's bank have issued a dispute with the cyprus bank acting for these dazzlewhite people. Barclays have told us to call dazzlewhite to cancel the payments but as it was a scam we have no numbers. We have never received goods or the free trial product. The email we received was clearly suspect and we can't even access the web sight.

We are so scared money will keep been taken. Barclays told us to raise a dispute with every transaction we suspect but what if we end up overdrawn? Barclays say we will still incur Bank charges.
They are aware this is a scam as they were not at all suprised yet we had no assurance payments would be stopped for this company.
Can anyone Help?

Wobbers · 26 November 2009 at 8:35PM

You may be interested in this, a snippet from the Internet marketer behind these affiliate whitening products..... Did he right in the negative??? lol

"About Jesse Willms

Jesse Willms is the founder of Just Think Media, a Canadian Internet marketing firm that specializes in health supplements and financial information products. Jesse strives to make Just Think Media a different type of online company, one that focuses on truth, integrity and the needs of its current and potential customers.

With this blog, Jesse seeks to explain why Just Think Media is different, provide advice for other companies who want to do ethical business on the Internet and showcase the best practices of the Internet marketing industry."

Told you :-|

Foxy9212 · 27 November 2009 at 3:10AM

I posted elsewhere earlier about my problem with one of this organization's companies - Clear Lift Ultra also known as Pure Lift Ultra. I never received the Trial product but the company, using two different names, attempted to withdraw £53 from my credit card account within minutes of one another. Fortunately the card company picked it up as 'unusual' and blocked payment.

I consider that as I never received the product any contract I may have had with the supplier of Clear Lift was null and void. A call to the toll free number in the US confirmed that I wished to cancel and I was given a cancellation number.

This, however, has not stopped another of their companies withdrawing £15 on November 2nd and I expect them to do similar on 2nd December. I telephoned the number given to me by the original company with whom I dealt but it was unobtainable. I have no idea how to contact this third company as I don't know who or where they are nor do I know what the money is for. I've disputed the payment with my credit card company and written to the UK address in Milton Keynes supplied by them.

It seems that as fast as one dodgy company is blocked, another pops up to take its place.

The reply to my earlier post informs me that essentially I have no chance of a remedy.

I shall simply have to close my bank account, debit and credit cards and move my bank account elsewhere in order to save myself from destitution.

Fox

Mally_england · 27 November 2009 at 8:00AM

I have also posted on this site the same issues that you all appear to be going through, since 13th Nov when i foolishly asked for my "Free trial" i have not been able to sleep properly i have so many questions running around in my head including how could i be so stupid. I always tell my family and friends to look for the terms & C and i NEVER Accept any telephone request for a "good deal" always telling them to put it in writing and send it to me by post. That said,
Does anyone know the bank details of where our money is going i am sure that whatever bank it is will have some of there own customers being duped like us and if so must see a pattern forming of "chargebacks" or certainly complaints why are they not doing something about it?

If people on this site can find out who the company is and the names of the people involved, most of the sites are run from Canada, with offices in America, Cyprus and Durham (This last address is thought to be an house!! The man thought to be behind it is Jesse Willms who has been sued by Microsoft, is being sued by Ophrey and i am sure if i look further there will be others why oh why cant the authorities grab the man?

All the major banks must be getting inundated by there customers complaining about this scam so why do they not block all association with these companies now to protect there reputation? is it because any money taken from our accounts will earn them money (In interest) so in reality they too are making money out of this scam.

I have spoken with the RBS 15mins after ordering i was still on the site when the conversation took place and they told me that it was most likely a scam, BUT it is not fraud so they would release any monies requested by these comanies unless i showed them prove that i had cancelled. We are in a pickle guys an girls, i find it disgusting that the big banks who have been bailed out by us on more that one occasionare now leaving us high an dry when we so obviously need there help.

Finally i have a dream, someone who Jesse Willms has scammed is a professional Hac ker and he gets his revenge by geting in to the main computer database at Jesses company and wipes it clean, or even better puts in a programme that issues us all back with double the amount they have taken lol. oh how that would make so many people happy Maybe Hollywood will make this movie i could write a script and send it to MGM you never know i might make enough to pay this scumbag.
Oh just one more thing, i dont know if its the done thing on here but i am a newbie and apologise if i shouldent do it but i would like to thank you all for your stories and in particular one person who to me has spent some time researching the net to bring us all anwsers to our worries that is COMPETITIONSCAFE, this person has helped me a lot and i am sure lots of you as well so thank you sir or madam i hope i have not embarrassed you please keep up the good work.
Mally

stelly · 27 November 2009 at 10:48AM

OMG :eek: :eek::eek: :eek:.

Can not believe it.

Have just checked my cc and ive been refunded by Pristinehlth ( do wonder why none of their names are spelt correctly you would think with all the money their scamming they could afford a spell check).

They did decide to keep 5p of my money guess it must be from all the abuse their customer services had from me.

The only thing i can recommend to people still dealing with this is to not stop harrasing them.

It took me well over 10 phone calls before being passed on to a supervisor ( after being told previously that they did not have supervisors) who agreed to refund my money ( didnt actually believe they would ).

I was lied to, shouted at and have had them hang up on me numerous times so please, please just perservere.

Now i just have to contact cc to make sure they dont allow them to take any more money from me.

Good luck to you all and a big big thanks to all the info passed on from everyone else.

alyssa_mae · 27 November 2009 at 11:33AM

another one showed up on my visa bill from Elite £15. What I'm paying them for I don't know.
I put a pen from dazzlewhite back in the post box yesterday and just put return to sender on it. which I will do with any future stuff from them.

Caught out by DazzleWhite

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