📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Aaargh sorry but why does this keep happening?????

145679

Comments

  • kerrypn
    kerrypn Posts: 1,233 Forumite
    Shreder seems to be some kind of trial product....so that is going.

    Sky writer is a game on fingertapps so that is staying

    I can't find platform? odd.....

    Nero is going then toxteth thanks for that :D
  • Hi,

    Just thought I'd try and help....missing files when windows loads would generally point me towards a corrupted installation. Perhaps you could try rebooting with the original install disk booting up and giving you the option to repair the installation.

    Regards

    Pew
  • kerrypn
    kerrypn Posts: 1,233 Forumite
    Sorry guys....I decided to uninstall fooz kids which I did, I though successfully but it is still showing up in the programs list in uninstall but when i click either uninstall or change I get error message 5005 and it is still there.

    I ran dds to see if it is in the logs and it is even though it is showing i removed fooz-how can i remove it properly please?
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    Try the uninstaller in ccleaner or Revo Uninstaller


    Out of interst, is it Fooz Kids or Fooz Kids Platform that's still in the list?
    How do I add a signature?
  • kerrypn
    kerrypn Posts: 1,233 Forumite
    Its the platform....I will try ccleaner as I already have that and if not i will try the other...i will let you know, thank you :)
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    Just checked on their support site - apparently you're meant to uninstall the platform (which presumably takes the rest with it)

    The other thing you could try is to see if a restore point was created last night and if so restore back to that point, then try the uninstall again.
    How do I add a signature?
  • kerrypn
    kerrypn Posts: 1,233 Forumite
    ccleaner sent up the same message, downloaded remo and ran, got the same error message but when i scanned for remnants, there are a few files coming up but i dont know if safe to delete them or not?

    I will do the restore figment thanks and let you know....
  • kerrypn
    kerrypn Posts: 1,233 Forumite
    edited 26 August 2012 at 1:29PM
    Did the system restore successfully, fooz kids is back but when i try to unistall the platform first I am still getting the same error message figment :(

    When i double click to open fooz kids, Adobe IR opens a window and says it is damaged and to try to reinstall

    AND... a couple of nero bits have reappeared but when i try to unistall i get a message saying another program is being installed and to wait until i have done...but im not doing anything...<<< a reboot has sorted this part out but I am still stuck with what to do with the fooz...
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    Go back to System Restore and undo the latest restore. That will put it back as it was at 1:05pm

    Did the Error 5005 show any other information?
    How do I add a signature?
  • kerrypn
    kerrypn Posts: 1,233 Forumite
    Error Code: -5005 : 0x80070002
    Error Information:
    >Kernel\KernelMedia.cpp (95)
    >SetupNew\setup.cpp (817)
    PAPP:Fooz Kids Platform
    PVENDOR:FUHU, Inc. (##ID_STRING11##)
    PGUID:8D68CE08-9A14-4B7B-9857-3C646A2F34C7
    $17.0.714
    @Windows 7 / Server 2008 R2 Service Pack 1 (7601)
    IE Version: 9.0.8112.16421

    If I undo the system restore, wont i just be back to the platform being there?

    Appreciate the help, after this i promise i wont touch anything on the computer lol
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.5K Banking & Borrowing
  • 252.9K Reduce Debt & Boost Income
  • 453.3K Spending & Discounts
  • 243.5K Work, Benefits & Business
  • 598.2K Mortgages, Homes & Bills
  • 176.7K Life & Family
  • 256.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.