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Bulk LPG - Cheapest suppliers / supply route?
Comments
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A whitewash then! What did we really expect?0
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From my submission to OFT:
I request that your report includes a year-on-year graph of wholesale LPG prices for the last 10 years or so. Probably showing Platts LPG CIF NWE quote.
So here's LPG (propane, NW Europe) and Brent crude 2006-2011, in $/tonne (fig. J1 p91 in the annexes, source is given as Bloomberg).
You might like to print it out and plot what you paid!
from the report:
"Suppliers told us that they do not pass on every increase and decrease in input costs, instead trying to minimise the frequency of price changes to the consumer. Data they have provided show that in both GB and NI, retail prices tend to not fluctuate as much as input costs."
Some people on this forum have commented that they have NEVER had a price decrease.
..
(thanks to bernithebiker for expert help with my submission)
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Well we have decided to go lpg in a proposed purchase of a property, well after reading this thread it scares me half to death. We have approached a supplier namely Budget Gas of Telford who are quoting me 45p per litre on a two year contract does anybody have any reviews on this company please. Thanks0
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Well we have decided to go lpg in a proposed purchase of a property, well after reading this thread it scares me half to death. We have approached a supplier namely Budget Gas of Telford who are quoting me 45p per litre on a two year contract does anybody have any reviews on this company please. Thanks
Hi afctel!
Welcome to the Bulk LPG forum.
In effect you've approached Calor - who have 50% of the LPG market (which is a very good reason why the LPG 'market' doesn't function, whatever OFT may care to write in its report).
From the Budget Gas website:
Budget Gas Ltd is a wholly owned subsidiary of Calor Gas Ltd, Company Number 303703, whose registered office is at:- Athena House, Athena Drive, Tachbrook Park, Warwick, CV34 6RL
So:
1. How long is the price (45ppl) guaranteed for?
2. What's the maximum rate of rise per 3 or 6 months?
3. What's the annual tank rental?
4. Do you know roughly how many litres per year the previous owners used?
I would not expect the price you've been quoted to decrease (see my previous post).
..
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Anyone with any nagging doubts about using Flogas, read on.
Just look at the graph supplied by Littlevermin above, which follows the price of LPG over a number of years.
I was with Flogas for that entire period, and as he suggested,
MY PRICE NEVER WENT DOWN ONCE.........NOT ONCE.
YOU HAVE BEEN WARNED, LEOPARDS DON'T CHANGE THEIR SPOTS !0 -
So, the OFT report is finally out. And what a diabolical piece of work it is. I think it would be safe to say people have been rusticated for better work than that!
At least in respect of LPG, even from a skip-read, it appears to be predicated on weak research, is peppered with inaccuracies and contradictions and, I think it is fair to say, is far from impartial.
I will try to post a more detailed analysis here once I have had time to read it, digest it and calm down a bit :mad:
My comments here are specifically in respect of LPG supply - maybe the work on other forms of energy supply is more thorough. I hope so, but judging by what I have read so far, I very much doubt it!
The OFT has had several months to conclude this study (full report available here: http://www.oft.gov.uk/OFTwork/markets-work/current/off-grid/ ) and in that time has managed to produce something of highly-questionable impartiality, with arguments that bear little or no resemblance to the realities of Off-Grid Energy supply (other than from the perspective of the suppliers) and then to draw fundamentally flawed conclusions based on statistically irrelevant research.
I have thus far only had time to skim over the key points, but here are just a few that leap out at me straight away:On the one hand, the report tells us that there is evidence that Competition Commission Order that came into force in 2009 is starting to have some effect, but that it needs more time to "bite", so it is necessary to leave things alone for the time being; and on the other hand, they say (and I quote):I could go on, but for now, I'll leave it there (I'm seething as it is :mad: :mad: :mad:), but I think we can find a strong clue tucked away in paragraph 3 of the FAQ answer number 2 (http://www.oft.gov.uk/OFTwork/markets-work/current/off-grid/off-grid-energy-qanda/):"In general, suppliers have told us that their pricing practices are not fundamentally different today when compared with those at the time of the CC Report.""Suppliers told us that they do not pass on every increase and decrease in input costs, instead trying to minimise the frequency of price changes to the consumer. Data they have provided show that in both GB and NI, retail prices tend to not fluctuate as much as input costs."
In the Annex, they list all the contributors, with the notable exception:We do not name individual [supply] companies for possible confidentiality reasons.
These companies have a vested interest in this, have been involved with direct meetings with and lobbying of the OFT, and have therefore, in all probability, had a disproportionate input and yet they are still allowed to hide behind a veil of anonymity. LPG users know only too well that some companies are simply not to be trusted and would sell their own mothers down the river for sixpence, and yet we as consumers are neither allowed to see nor to challenge their submissions. Why?
The OFT commissioned some so-called Market Research from "SPA Future Thinking"; What were the terms of this research, and who laid them down?
1795 households were surveyed;
Nearly 4,000,000 households are "off-grid"
Which is about 0.04% of off-grid households surveyed;
A statistically valid dataset? Not in any generally accepted sense of the term!
In the interests of fairness, I should point out that they have said that they will consider taking action against LPG suppliers whose contracts they consider "unfair". But even that's a sop - they first issued warnings to at least two LPG suppliers (BP and Flogas) on their contractual terms in 2005, but chose to "reserve judgement" on the pricing clauses in those contracts. BP subsequently complied and revised their contract; Flogas, however, as so many know to their cost did nothing about this, and the OFT took no further action in respect of their "reserved judgement". So in reality, all they are doing is finally getting round to something they already knew about and that they should have sorted out six years ago!"It is therefore a matter for government to consider whether further measures should be taken to support vulnerable off-grid consumers and, in the longer term, to ease the transition away from fossil fuel dependence. The UK Government and the Devolved Administrations already has a number of policies and work programmes that bear directly on these issues."
The bottom line, I suspect, is that the Government see high energy prices as a key and valuable driver for the general public to move away from fossil fuels and towards renewable solutions, irrespective of the viability and of any financial, social or medical cost to the individual.
In the mean time, it is worth bearing in mind that:The OFT is consulting on its provisional decision to not make a market investigation reference to the Competition Commission. The consultation period ends at 5pm on 18 November. Details of the provisional decision are set out in Chapter 7 of the report.
The study can be contacted by email at [EMAIL="offgrid@oft.gsi.gov.uk"]offgrid@oft.gsi.gov.uk[/EMAIL] or by writing to us at:
Off-Grid Energy Market Study
Office of Fair Trading (2nd Floor)
Fleetbank House
2 - 6 Salisbury Square
London EC4Y 8JX
I think any lingering hopes we may have had of some much-needed regulation in this sector have now been comprehensively shot down in flames, irrespective of the compelling evidence to support such a move. I do however think there are some specific issues that could and should be picked up on (I'm sure I will be able to suggest more when I've had time to read it fully):- Despite the OFT's insistence that somehow it would give away too much information to their competitors (?), energy companies should be required to state the market wholesale price (not the price the supplier is paying, but something like the ANSI price) in force at the time (converted to ppl), every time a change in price is made. As this will be the same for ALL companies, it is not exactly giving anything away to the competition, but it is informing the consumer. There is simply no rational argument against this that I can see;
- Secondly, a precedent was set by Camer-huhne yesterday in respect of informing and advising the consumer of his/her rights. I therefore believe that all LPG users should likewise be sent a user-friendly summary of the key points of 2009 Competition Commission Order (it is suggested in the OFT report that this is something about which very few LPG users are aware) and a "Consumer's guide to switching". Whether this should be sent out by the Government (at the Tax-payers expense, as per yesterday's announcement on mains energy supply) or by the suppliers is a point for discussion, but it is something that I feel really must be made to happen;
As far as any further action goes (in my opinion, this report really is a disgrace), while there may be some give on certain minor specifics, I can't see much point in addressing more general concerns in respect of the OFT's fundamental conclusions. Right or wrong, their overall position seems to be fairly clear and unequivocal, so the following might prove useful as an alternative approach if you want to make more noise about this:Rt Hon David Cameron MP (Con)And of course, don't forget your local constituency MP. I would suggest that, whatever your personal political allegiance, if you have a Labour MP, please do try to find time to write to them: you are likely to get a better hearing (especially if you stress the related fuel poverty aspects) as any opposition MP is always on the lookout for something juicy to get their teeth into.
Prime Minister
10 Downing Street
London
SW1A 2AA
(see http://www.number10.gov.uk/contact-us/ for additional contact details)
Rt Hon Nick Clegg MP (LD)
Deputy Prime Minister
Christopher Huhne MP (LD)
Secretary of State, Energy and Climate Change
Charles Hendry MP (Con)
Minister of State (Renewable Energy), Energy and Climate Change
(responsibilities include Regulation and competition in the energy sector)
Gregory Barker MP (Con),
Minister of State (Climate Change), Energy and Climate Change
(responsibilities include: Fuel poverty, Warm Home Discount and Warm Front; Promoting interests of energy consumers; Heat, including RHI)
Lord Marland (Con)
Parliamentary Under Secretary of State, Energy and Climate Change
(responsibilities include "Transparency")
Edward Miliband MP (Lab)
Leader of the Opposition
Caroline Flint MP (Lab)
Shadow Secretary of State for Energy and Climate Change
You will find all the necessary contact details by following the relevant links at http://www.parliament.uk/about/contacting/mp/
I would also strongly recommend contacting the Consumers Association (Which?), especially if you are a member, at:Which?,Again, additional contact information can be found on their website at: http://www.which.co.uk/about-which/contact-us/
Castlemead,
Gascoyne Way,
Hertford,
SG14 1LH
:mad: :mad: :mad: :mad:0 -
Compare and contrast:
vs.
Joined-up thinking? Or not?
You decide!0 -
Reading between the lines, I don't think Consumer Focus are overly impressed with the OFT report either:While competition may be working in general customers are still clearly facing problems. It is welcome that the OFT has taken action on comparison sites and is looking further into issues on dodgy pricing practices and contract lock-ins. But as many customers will be worried about prices this winter they need to see action taken quickly and strong protections in place.
Full press release at: http://www.consumerfocus.org.uk/news/results-of-oft-heating-oil-and-off-gas-energy-market-investigation
They have also published a document entitled "Off-gas consumers – information on households without gas heating", which might prove of use.0 -
Thank you for an excellent reply.
I have been working solidly for the last two days so haven't had a chance to check the thread. ( worked 29 of the last 36 hrs)
Going to phone around tomorrow and will take all your info into consideration.
Thanks again.
Ali
P.s will post repliesHi Alictait,
You're quite right - 62.95ppl does seem way over the odds. To answer your first question first, I would suggest somewhere around the 45ppl price is a reasonable target at present. I did read that someone recently got a spot delivery from Shell at 39ppl, but that's not really a representative price and might have more to do with the fact that the Shell LPG business was sold last week to the American company, UGI.
As far as your alternatives go, I think most (if not all) people on this thread would rule out Flogas from the outset. They have a terrible policy of offering what appears to be a "sweet deal", and then pushing the price up unmercifully once you've signed. Unlike many other suppliers, their contract does not allow you to terminate the agreement in the event of steep price rises, so you just have to grin (or freeze) and bear it until your contract period (2 years) is up.
Irrespective of supplier always look for a clause in the contract that allows you to terminate in the event of price increases exceeding a specified limit - you may take a view and choose not to excercise your right to terminate (I've done that myself, when the price rise was inline with market fluctuations anyway), but it is a vital insurance policy to have!
The general concencus among the forum seems to be that the smaller independents often offer the best deals and service, but ulimtately, it's all down to what you offers you can get can get.- Extra Gas generally seem to get quite favourable comments on here;
- Calor in my experience were actually not to bad in terms of service, but they needed frequent (and sometimes quite forceful) reminders of their contractual terms when they conveniently "forgot them" at price rise time.
- Flogas I've discussed earlier - Personally, I would rather freeze than sign any kind of contract with them, and I really do mean that;
- There has not really been much discussion about JGas here - but working on the basis that they are a smaller independent, I would say it's definitely worth having a chat with them.
Given that JGas is a potential supplier, I'm also guessing you're North of (or close to) the Border. In which case, it might also be worth giving Borders Machinery Ring a call and seeing what they can offer (see my post here for a bit more info on this).If at first you don't succeed - destroy all evidence that you tried.0 -
Ok lil update, been offered a couple of options.
Extra - doesn't deliver to me.
Flogas - not telephoned as per advice and info on this thread.
Calor - 44.9ppl for 6 mths, guaranteed not to increase more than 3.5ppl in a 6mth period (may have been 3mth) & £100 credit.
Shell (avanti) - 42.4 ppl for 6 mths, guaranteed not to increase more than 5ppl in a 6mth period ( I don't think they will deliver to me though)
Jgas - 48ppl, spoke to the area manager, not particularly fussed about signing a contract, says most people stay due to the service and if you want to leave then you can leave. Also they say they are anticipating a price decrease as the cost of their gas has fallen but has only maintained the same price because of the value of £/$.
BMR - called twice and waiting for a call back, they don't seem to have a place to close to me, however I shall discuss any options with them. I am north of the border with postcode ML8.
So, I am tempted to go with Jgas as I know there are no real issues for my neighbours with them. Our access street is problematic and as they are an independent, they will deliver the day they say they will and allow us to make provisions for that. Last year for my neighbours that meant that we could clear the street of snow and enable them to get access to the properties they delivered too, would make sense I think - despite them being that bit more expensive. Shell left me without gas for 2 weeks last christmas, and TBH, nearly let me run out the year before. With shell now being 14.5ppl dearer than Jgas, it is still a significant saving.
I think I have convinced myself that Jgas may be the best option.
HateLpg, I'd just like to thank you once more, you obviosly spent/ spend a considerable amount of time replying to myself and others. very much appreciated.
AliIf at first you don't succeed - destroy all evidence that you tried.0
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