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Seller won't refund unpaid postage

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Comments

  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    apologise for your narrowminded view?
    having a chip on your shoulder as far as RM is concerned?

    um i'll pass thanks.

    although im glad the thread turned out well for you :)
  • dotchas
    dotchas Posts: 2,484 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    :rotfl: Ding Ding end of round one!:rotfl:

    Lets all be friendly!
    :j I love bargains:j
    I love MSE
  • missile
    missile Posts: 11,806 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Glad you have a sense of humour, you will need it working for RM. Do they pay you to post on here?
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    why would that be the case?
    feel free to look through my posts and decide if i have a bias.
    this is why i have my sig for transparency
    unlike some i can seperate real life and E life
  • missile
    missile Posts: 11,806 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I know a few employers have staff checking websites and I wondered if RM did that too. I was not suggesting you were biased.
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    RM check websites but not the rank & file
    i know of RM workers who have been at least disciplined and possibly sacked over RM based forum posts
  • The seller has proof they posted the letter RD so I don't doubt it had postage then, but it was lost by the time it got to my PO. I don't see why it's my problem though, it's up to the sender to sort it out surely?

    NO its not up to the sender and its not their fault. You grouse is with the carrier Royal Mail whom YOU have paid via the seller to provide a service. Royal Mail should refund your costs. I had a parcel deliered back to my home address as the new stick on postage label had come adrift somewhere after I had paid for it and as I always put on a return address it came back to me. I didnt expect the buyer to pay twice for Royal Mails fault. I dont blame the seller and I wouldnt refund the money either! DONT pay for these extra charges, tell the RM to return to sender if you are not happy
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    NO its not up to the sender and its not their fault. You grouse is with the carrier Royal Mail whom YOU have paid via the seller to provide a service. Royal Mail should refund your costs. I had a parcel deliered back to my home address as the new stick on postage label had come adrift somewhere after I had paid for it and as I always put on a return address it came back to me. I didnt expect the buyer to pay twice for Royal Mails fault. I dont blame the seller and I wouldnt refund the money either! DONT pay for these extra charges, tell the RM to return to sender if you are not happy

    no you pay the seller to get the item to you.
    whom ever they choose is their choice
    the contract is between you and the seller,the seller has a contract with RM.
    so if an item goes missing would you pass the buck to the buyer?
  • 'DONT pay for these extra charges, tell the RM to return to sender if you are not happy'

    That's nonsense I'm afraid, I had to pay the charge to get the letter before I knew who it was from! At that point it was clearly not possible to get a refund. I also have no proof that stamps were on the letter, only that I have seen a copy of the Recorded certificate, it's only the sender who can sort this.
  • no you pay the seller to get the item to you.
    whom ever they choose is their choice
    the contract is between you and the seller,the seller has a contract with RM.
    so if an item goes missing would you pass the buck to the buyer?

    TOTAL RUBBISH and if as you claim, you work for RM you should know better. The seller is NOT paid to get the item to any seller. The seller receives a payment for postage from the buyer. The seller has little choice but to use RM as thanks to its near monopoly they have little choice. Would they pay Dedex or DHL prices etc. Once the seller has handed over any consignment to a postal company it becomes THEIR responsibility to deliver NOT The seller. If the seller includes FREE postage then yes they ARE responsible for chasing up any problems, otherwise they are not. Many sellers make this crystal clear in their terms of sale and may warn buyers to use Recorded or Special Delivery as losses in our wonderful Royal Mail are far from rare. If an item goes missing of couse I would not accept any responsibilty - why should I ?
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