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  • FIRST POST
    jo_b
    Ebay & Auctions Board: Useful Links, Info & FAQs
    • #1
    • 15th Nov 07, 10:39 PM
    Ebay & Auctions Board: Useful Links, Info & FAQs 15th Nov 07 at 10:39 PM
    Welcome to the Ebay, Auctions, Car Boot & Jumble Sales board.

    Soolin and I are volunteer Board Guides here and we hope to make the board run smoothly and to help you to find the information you're looking for easily!

    Firstly, some board ground rules:
    • Please remember that this site is free from advertising. No links to your own auctions are permitted on this board or elsewhere on this site. Your own affiliate links are not permitted either.
    • Please do not post any money saving suggestions that are illegal.
    • If you see any posts that you believe are in breach of site rules, please report them to abuse@moneysavingexpert.com This is a fast-moving site and Board Guides are not always able to read all threads!
    Secondly, have a look at Martin's updated article:
    Ebay Golden Rules

    This board covers other sites where you can buy and sell your belongings. Current discussions include:

    Selling Your Stuff on Amazon Marketplace

    Selling Your Stuff on Play.Trade

    Selling Your Stuff on Ebid

    Selling Books on Green Metropolis

    This Forum Tip was included in MoneySavingExpert's weekly email

    Don't miss out on new deals, loopholes, and vouchers

    Last edited by Former MSE Wendy; 08-01-2008 at 8:29 PM.
Page 1
    • dickibobboy
    • By dickibobboy 17th Nov 07, 11:15 AM
    • 946 Posts
    • 315 Thanks
    dickibobboy
    • #2
    • 17th Nov 07, 11:15 AM
    Helpful Links To Ebay And Other Auction Sites
    • #2
    • 17th Nov 07, 11:15 AM
    Courtesy of RACHIE77 and other members who prodived links to make this list up, This thread was lost in the recent server problems.

    The following list is an ongoing list of links to UK auctions and other online selling resources.

    http://www.abebooks.co.uk/docs/Sell/
    http://www.adtrader.co.uk/postcode_splash.php
    http://www.amazon.co.uk/
    http://uk.ebid.net/
    http://www.greenmetropolis.com/
    http://www.exchangeandmart.co.uk/iad?rw.cm=Google,PPC,gumtree%2Eco%2Euk
    http://www.play.com/HOME/HOME/6-/Abo...?page=helpdesk
    http://www.totalbids.co.uk/


    Specific links to ebay and paypal respurces

    I've seen a few helpful ebay links pop up in response to peoples questions and wondered if it was worth posting them all in one thread so that people could look here first to save repetition??

    ---------------------------

    LIVE CHAT
    The most helpful one I've seen (If my memory serves me correctly was posted by BargainBabe) is the link to the ebay live chat page...

    (i think this is right??)

    http://server.iad.liveperson.net/hc/...&site=16485391

    ***** very useful when you are in a urgent pickle!!

    Also from Ebay.com live chat.

    https://cschatlb-na.corp.ebay.com/chat.asp?profile=15 (updated Feb 09)



    ---------------------------

    FEEDBACK
    Also a few tools for checking out other ebayers feedback...

    http://www.toolhaus.org/cgi-bin/negs

    http://www.teamredline.com/gutcheck/ (requires download)

    http://www.hammertap.com/BayCheck.html (requires download)

    ---------------------------

    EBAY
    And some good places to look on ebay itself..

    the NEW 'want it now' section... http://pages.ebay.co.uk/wantitnow/

    Ebay pulse (to look at trends etc)... http://pulse.ebay.co.uk/

    Ebay discussion forums... http://pages.ebay.co.uk/community/chat/index.html

    Ebay announcements (news etc).... http://www2.ebay.com/aw/marketing-uk.shtml

    ---------------------------

    CALCULATORS

    Paypal/Ebay fee calculators

    http://www.ezaytools.co.uk - also has other features such as forum & hints and aims to help you to calculate the 'real' profit you make on ebay

    http://www.netoutpost.f2s.com/auction/

    Royal mail postage calculator http://sg.royalmail.com/servlet/aced...ageId=frameset

    ---------------------------

    ACRONYMS

    NARU = No longer A Registered User

    NPB = Non Paying Bidder

    ---------------------------

    PAYMENT

    Paypal = https://www.paypal.com/

    or Tel: 0870 7307191


    Nochex = http://help.nochex.com/?Action=Q&ID=120

    ---------------------------

    SAFETY CENTRES/SCAM INFO / SUSPICOUS EMAILS

    The online SAFETY centres for ebay and paypal are as follows:


    Ebay: http://pages.ebay.co.uk/safetycentre/index.html

    Paypal: https://www.paypal.com/uk/cgi-bin/we...center-outside


    If you get a suspicious email regarding ebay then forward it to the following addresses and they will verify its validity for you.

    Make sure you do not click on any links within the email if you are suspicious, usually by hovering the mouse over the link it will show you if it is actually going to a different place:

    EBAY: spoof@ebay.co.uk


    For suspicious emails.websites regarding paypal you should visit this website:

    PAYPAL: https://www.paypal.com/uk/ewf/f=pps_spf

    ---------------------------

    REPORTING ITEMS ON EBAY:

    To report links click here and then click on "Report listing violations or problems with another eBay member" at the very bottom left of the page

    To report pyramid schemes click here and then click on "Report listing violations or problems with another eBay member" at the very bottom left of the page

    To find out more about what is prohibited, questionable & infringing click here

    Or to see ebays listings policies click here

    Check out this thread for more info: http://forums.moneysavingexpert.com/...d.html?t=32005 (posted by Wirm)

    ---------------------------

    Online Photo's for Ebay and Other Auction Sites

    The first photo is free with a charge being levied on additional photographs. To avoid these costs use a free image hoster, there are many to choose from two of the more popular are;
    www.photobucket.com
    www.imageshack.us

    Simple Edit to photo's
    www.gimp.org

    Watermark images to copyright them to you
    www.picture-shark.com

    A powerful and free html editor is the HTML-kit editor which can be downloaded from;
    www.chami.com/html-kit


    ---------------------

    Other useful links:

    Fatfingers: http://www.fatfingers.co.uk/Default.aspx
    (find mis-spelt items on ebay and grab an even better bargain!)

    Last Minute ebay auctions: http://www.lastminute-auction.com/uk/
    (finds auctions ending soon at less than £1)

    a site that lists good ebay links: http://www.ourlinks.co.uk/ebay

    and another for help and ideas: http://www.ukauctionhelp.co.uk/index.php

    Show up to 20 items free of charge in a gallery: http://www.ayee.net/page/en/100100/index.html

    Don't pay for stupid things like 'watch tv on your pc' or ebooks and loads more
    http://www.floodle.net/

    List many items at once very easy
    http://pages.ebay.com/turbo_lister/

    -------------------------

    Any more please feel free to add to the thread

    Thanks
    Adam
    Last edited by soolin; 25-02-2009 at 2:58 PM.
    Things that are free in life are great, well most of the time
    • soolin
    • By soolin 17th Nov 07, 2:08 PM
    • 62,957 Posts
    • 45,326 Thanks
    soolin
    • #3
    • 17th Nov 07, 2:08 PM
    • #3
    • 17th Nov 07, 2:08 PM
    Thank you, I'll stick this thread to the forum.

    There appears to be a bigger alternative to ebay than the others, try this one:

    http://www.cqout.com/
    Last edited by soolin; 26-03-2009 at 7:31 AM.
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
    New to Forum? Guide
    • TKPeters
    • By TKPeters 3rd Dec 07, 4:12 PM
    • 1,852 Posts
    • 1,022 Thanks
    TKPeters
    • #4
    • 3rd Dec 07, 4:12 PM
    eBay Parcel Delivery Reseller's & Websites
    • #4
    • 3rd Dec 07, 4:12 PM
    Official MoneySavingExpert.com insert:

    This is the discussion to link on the back of the


    Please read the above article first, then return to this discussion for further info.

    Due to the ever-changing availability of these services, it's inevitable that the main article will occasionally fall behind the latest best buys. Thankfully, TKPeters has compiled this excellent list of services which he updates regularly.

    If you use these services, then please report back with feedback below; we'll be keeping a close eye on which perform best in the longer-term.

    If you know of a cheaper service then please post it below. All best buys will be added to the article.


    Now, back to the original post; thanks TKPeters!




    eBay Parcel Delivery Reseller's (Cheapest in Bold)
    Updated: 15-05-2008
    • Pre Paid Parcel / PPWeXpress (http://www.ppwexpress.com)
      10.00am Cut Off


      Home Delivery 48Hr £5.95
      Home Delivery 24Hr £6.45

      Omega Economy - 48Hr Delivery To A Business Address £5.45
      Omega Standard - Next Day Delivery To A Business Address £5.50

      Omega Diamond - Delivery by 10.00 am To A Business Address £19.95
      Omega 12 - Delivery by 12.00 pm Weekdays To A Business Address £9.85
      Saturday AM Delivery £19.95

      Highlands £9.95
      Offshore Islands £11.99
      Mainland to Northern Ireland by Air £15.95
      Mainland to Northern Ireland by Road £11.95
      Mainland to Northern Ireland Diamond by Air by 10:00am £42.95
      Northen Ireland to Mainland by Air £15.95
      Northen Ireland to Mainland by Road £11.95

    • SupaParcels 5% discount when registered on their website
      DHL 48hr £6.64

    eBay/Paypal Postage

    Select your item/s on eBay & Click 'Print Postage Label'
    or click the 'Print Postage Label' on the Paypal overview
    • Parcelforce 24: £11.99 (Zones 1, 2 & 3)
    • Parcelforce 48: £10.99 (Zones 1, 2 & 3)
    • All standard Royal Mail services offered
    Top Tip: Parcelforce via Paypal Postage charged the same as Mainland UK for services to Northern Ireland, Highlands, IoS & IoM.

    You have the option to drop the item off at your local Post Office (PF Accepting PO Finder) Before 3pm or have it collected by ParcelForce at your location.

    Note: If using the PO method, ensure the PO staff scan the barcode & give you a receipt with the parcels' tracking number on it.




    Websites
    • PPWeXpress(0115 976 2020)
      Home Delivery 48Hr £5.95
      Home Delivery 24Hr £6.45

      Omega Economy - 48Hr Delivery To A Business Address £5.45
      Omega Standard - Next Day Delivery To A Business Address £5.50

      Omega Diamond - Delivery by 10.00 am To A Business Address £19.95
      Omega 12 - Delivery by 12.00 pm Weekdays To A Business Address £9.85
      Saturday AM Delivery £19.95

      Highlands £9.95
      Offshore Islands £11.99
      Mainland to Northern Ireland by Air £15.95
      Mainland to Northern Ireland by Road £11.95
      Mainland to Northern Ireland Diamond by Air by 10:00am £42.95
      Northen Ireland to Mainland by Air £15.95
      Northen Ireland to Mainland by Road £11.95

    PayPerParcel
    DHL 48hr £6.39
    DHL Next Day £6.89


    SupaParcels
    5% discount when registered
    DHL 48hr £6.64
    DHL 24hr £9.17

    MH Direct Couriers
    (10am Cut Off)
    UK Services Offered
    DHL 48hr £6.85
    DHL 24hr £6.99
    DHL Extra Long £15.99

    Parcel 2 Go
    DHL 48hr (£5.99 + VAT) £7.03
    (10% Discount Code: GREASY)

    Parcels 4 Delivery
    DHL 48hr (£6.64 + VAT) £7.80

    Personal Shipper

    24hr (£6.80 + VAT) £7.99


    InterParcel
    5% discount when registered
    DHL 48hr (£6.99 + VAT) £8.21
    Extra Long Items upto 250cm; Quote for 10Kg: £9.49

    Pharos International
    Hercules Service £9.39

    European Deliveries
    Parcels2Collect


    • DHL; Maximun Weight: 31.5Kg per parcel. Maximum size is 120x60x60cm
    • Parcelforce; Maximun Weight: 30Kg per parcel. Maximum size is 3 metres length and girth combined, with 1.5 metres for any single dimension.
    Last edited by TKPeters; 15-05-2008 at 8:23 PM.
    • TKPeters
    • By TKPeters 3rd Dec 07, 4:12 PM
    • 1,852 Posts
    • 1,022 Thanks
    TKPeters
    • #5
    • 3rd Dec 07, 4:12 PM
    Free stationary offered by Royal Mail
    • #5
    • 3rd Dec 07, 4:12 PM
    For those who don't know about the free stationary offered by Royal Mail, here's how to get it & a small list of what is available.

    Call Royal Mail Business Services on 08457 950 950, option 1 & then option 6 for all stationary & best of all its Free (except the call)

    You can Order:
    1. Special Delivery Bags (all sizes, C3, C4 & C5)
    2. P1038 Recorded Delivery Posting Book, for use with P2223 labels
    3. P2223 Recorded Delivery labels (roll of 250)
    4. P6565 Special Delivery and International Signed-for/Airsure Posting Book, for use with P4723/P6396 labels
    5. P4723 International Signed-for labels (roll of 250)
    6. P6396 Special Delivery Next Day labels (roll of 250)
    7. P326 Certificate of Posting Pad
    8. P25A blue airmail stickers
    9. CN22 Customs labels
    Best to Order a couple of each required & Parcelforce will deliver them in 7 days
    Last edited by TKPeters; 03-12-2007 at 4:26 PM.
    • TKPeters
    • By TKPeters 3rd Dec 07, 4:16 PM
    • 1,852 Posts
    • 1,022 Thanks
    TKPeters
    • #6
    • 3rd Dec 07, 4:16 PM
    Paypal's Security Tips for Unconfirmed Addresses & Paypal's SPP
    • #6
    • 3rd Dec 07, 4:16 PM
    Here's some info about Paypal's Security Tips for Unconfirmed Addresses & Paypal's SPP, that I've Posted before;


    To access the pages via the links below, please log into your Paypal the normal way then click the link


    Paypal's Security Tips for Unconfirmed Addresses: https://www.paypal.com/uk/cgi-bin/webscr?cmd=xpt/cps/securitycenter/sell/SellerConfirmAdd

    Most unconfirmed addresses are not fraudulent, and sellers don’t usually experience problems with them. When you do deliver to an unconfirmed address, PayPal encourages you to be alert and minimise risk by following our Security Tips for Sellers.



    Seller Protection Policy: https://www.paypal.com/uk/cgi-bin/webscr?cmd=xpt/cps/securitycenter/sell/SellerPPOverview


    Key rules of Seller Protection

    Ensure that the item is “Eligible” for Seller Protection, as displayed in your ‘Transaction Details’. Your ‘Transaction Details’ are in your PayPal email receipt. You can also find your ‘Transaction Details’ by logging in to your PayPal account and clicking on ‘Detail’ next to the relevant transaction.

    Only transactions between UK, US or Canadian buyers and sellers qualify

    Post to a confirmed address, as displayed in ‘Transaction Details’. This ensures that the item goes to the buyer at an address we have details of.

    Retain proof of postage that can be tracked online, such as Royal Mail’s Recorded Delivery. If you hand deliver an item, or provide delivery in a way that we can not track online, your transaction will not qualify. This includes items posted with first class postage.

    For items with a value of £150 or more, you need to provide proof of signature from the recipient (RM Special Delivery)

    You must be Verified, and have a Premier or Business account

    Post the item within seven days of receiving payment

    Only accept payments in full from a single PayPal account

    Please respond to all PayPal enquiries within the deadlines as disputes need to be resolved within a specific time frame.


    These are just some of the key rules of Seller Protection. Please refer to our Seller Protection Policy for full terms and conditions



    Acceptable tracking methods: https://www.paypal.com/helpcenter/main.jsp;jsessionid=HGfHq2HQD0DLjKrvkFZGqlHCJv7LQG SqHjvLrVR2h0LB8yQXMsGp!-1480810803?t=solutionTab&ft=homeTab&ps=&target=_pa rent&solutionId=17464&locale=en_GB&_dyncharset=UTF-8&countrycode=GB&cmd=_help&serverInstance=9006

    What methods of online tracking are acceptable?


    The following options may be used:
    • Parcelforce Worldwide
    • Royal Mail - Special Delivery
    • Royal Mail - Recorded Signed For
    • Royal Mail - International Signed For
    • Royal Mail - Airsure
    • UPS
    • FedEx
    • Airborne Express
    • DHL
    • eporium
    • By eporium 4th Dec 07, 10:26 AM
    • 106 Posts
    • 118 Thanks
    eporium
    • #7
    • 4th Dec 07, 10:26 AM
    • #7
    • 4th Dec 07, 10:26 AM
    Personalising Ebay auction listings


    Ebay auction listings can be personalised by using HTML, HTML being the language that produces a web page. Below is an image of a listing that has been customised.


    This can be done by using the HTML option in the Ebay selling form or in Turbo Lister.

    Not everyone wants to learn HTML just to make an auction listing and so I have made a small, easy to use and free on-line custom design maker to generate the HTML code.

    The link for this is www.erns-eporium.co.uk/custom2.htm

    With this tool all the colours can be selected, there is a choice of background border graphics and also provision for using up to 35 self hosted auction photographs.
    • soolin
    • By soolin 5th Dec 07, 4:33 PM
    • 62,957 Posts
    • 45,326 Thanks
    soolin
    • #8
    • 5th Dec 07, 4:33 PM
    Delivery Methods For Paypal
    • #8
    • 5th Dec 07, 4:33 PM
    As we are starting to get a few questions about online tracking and delivery confirmation for paypal purposes I thought it useful to add the details here. It is worth noting though that as only online delivery notification is acceptable this means paypal should NEVER be used where an item is collected. Printed receipts, photos of the item being collected etc are not sufficient for paypal's purposes and this is the official list of acceptable posting methods:

    </IMG> What methods of online tracking are acceptable?


    Question : Answer : </IMG> The following options may be used:
    • Parcelforce Worldwide
    • Royal Mail - Special Delivery
    • Royal Mail - Recorded Signed For
    • Royal Mail - International Signed For
    • Royal Mail - Airsure
    • UPS
    • FedEx
    • Airborne Express
    • DHL
    Note: Royal Mail does not officially provide online tracking (with proof of delivery) for the International Signed For service. In some instances however, delivery details may be available online. If these details map to the buyer's postal address shown on the Transaction Details page, PayPal may consider it as sufficient proof of delivery. However, since availability of delivery details cannot be predicted, sellers may not be able to rely on this method for proof of delivery in order to be covered by PayPal's Seller Protection Policy.


    https://www.paypal.com/helpcenter/main.jsp;jsessionid=HWQDdCqxxVLwpvf0FhTWVLXWLn2pNc ZzFghDlLWlrMdLzDnZp9bC!1034644335?t=solutionTab&ft =homeTab&ps=&solutionId=17464&locale=en_GB&_dyncha rset=UTF-8&countrycode=GB&cmd=_help&serverInstance=9005
    Last edited by soolin; 05-12-2007 at 4:40 PM. Reason: weird codes just appeared when I posted?
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
    New to Forum? Guide
  • tamsin.follows
    • #9
    • 20th Dec 07, 8:56 PM
    • #9
    • 20th Dec 07, 8:56 PM
    I originally posted this on the local money savers boards, but thought it may be useful in here as well.

    Has anybody used www.localbargainfinder.co.uk ? It searches for items on eBay without postage based on your postcode - so mainly large or heavy items like furniture, toys and car parts.

    I bought a set of Black & Decker Hedgeclippers for £1.27!! which had been used no more than a few times, but I did give the seller £5 to help ease my conscience!

    I guess it will also be very busy after Christmas and the cheap listing day with lots of unwanted presents!
  • Becky2006
    Some more links that you may find handy:

    eBay Local Services - Find local services on eBay - like this idea:
    http://localservices.ebay.co.uk/

    Handy for keeping an eye on future eBay special/cheaper listing days:
    http://www2.ebay.com/aw/marketing-uk...ageName=f:f:UK

    Loads of handy free tools/sites for use on eBay and alternative auction sites:
    http://www.auctionlotwatch.co.uk/moreauctiontools.html

    A handy/useful list of what to report to eBay and links to do it:
    http://www.ukauctionhelp.co.uk/report.php

    Some more money saving ideas:
    http://ebaybulletin.blogspot.com/

    Hope those are helpful

    Becky
    • soolin
    • By soolin 12th Jan 08, 9:42 AM
    • 62,957 Posts
    • 45,326 Thanks
    soolin
    Do I need to pay tax / NI ?
    We have permission from the Moderating team to post the following link on this thread:

    http://cgi3.ebay.co.uk/ws/eBayISAPI....id=talkinpeace

    So thank you to talkinpeace

    I will also add this link:

    http://www.businesslink.gov.uk/bdotg...3859215&r.s=sc

    with thanks to Micknipfler
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
    New to Forum? Guide
    • frivolous_fay
    • By frivolous_fay 16th Jan 08, 7:00 PM
    • 13,056 Posts
    • 6,226 Thanks
    frivolous_fay
    Emergency procedure if you've just posted an item to a scammer...
    If you realise within 24 hours of posting an item that you have sent an item to a scammer (and you have proof... or you have just been told about Nigerian scams) it can sometimes be possible to stop the item reaching its destination. Consider this a last resort, and don't count on it! You'll need to jump through so many hoops, the chances of succeeding are by no means good... but it's better than doing nothing!

    * * * * *

    Stage 1.

    A complaint has to be made to the Police that outlines the circumstances behind the parcel/letter being posted and your reasons for believing the recipient has acted fraudulently.

    Stage 2.

    The Police must supply the Royal Mail fraudulent parcel team (02072396655) with a copy of your written statement.

    Stage 3

    The Royal Mail, acting in accordance with R.I.P.A, part 1 section 2 (postal services act 2000), will then attempt to intercept the item.
    My TV is broken!
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act!
  • tsharp
    It costs to withdraw less than £50 from paypal, so would depositing money into it to make it to £50, then withdrawing it work?
    "I have enough money to last me the rest of my life, unless I buy something."
    • soolin
    • By soolin 29th Jan 08, 9:52 AM
    • 62,957 Posts
    • 45,326 Thanks
    soolin
    Check list for selling safely with paypal
    This is a working draft, so I will be back to amend it later, these are the strict rules for full seller protection. Obviously some people may have their own comfort zone as to when they will work outside the rules, but this is hopefully going to answer the many questions we get along the lines of 'will I be safe if I do this?'
    1. You must be verified and have a premier or business account
    2. Only transactions between UK, US or Canadian buyers and sellers qualify
    3. Post to a confirmed address, as displayed in ‘Transaction Details’. This ensures that the item goes to the buyer at an address we have details of.
    4. Retain proof of postage that can be tracked online, such as Royal Mail’s Recorded Delivery *. If you hand deliver an item, or provide delivery in a way that we can not track online, your transaction will not qualify. Personally I would add that all tracking receipts need to be kept for a minimum of 6 months as that is how long a claim for fraudulent use of a card can be made.
    5. For items with a value of £150 or more, you need to provide proof of signature from the recipient
    6. Post the item within seven days of receiving payment
    7. Only accept payments in full from a single PayPal account
    8. You must not charge a surcharge for accepting PayPal, (I don't think anyone does anymore though as ebay have really clamped down)
    Most importantly:

    Ensure that the item is “Eligible” for Seller Protection, as displayed in your ‘Transaction Details’. Your ‘Transaction Details’ are in your PayPal email receipt. You can also find your ‘Transaction Details’ by logging in to your PayPal account and clicking on ‘Detail’ next to the relevant transaction.

    * It is also worth adding, just to make sure it is understood, that goods must be shown to be delivered. Just sending an item tracked is not good enough if it fails to show delivery. As there have been problems with recorded delivery not being signed for on more than a few occasions you may want to factor this in to your business model when deciding how eto track.
    Last edited by soolin; 29-01-2008 at 11:02 AM.
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
    New to Forum? Guide
    • Mayday
    • By Mayday 30th Apr 08, 7:51 AM
    • 571 Posts
    • 282 Thanks
    Mayday
    I've just found this excellent postage calculator well worth bookmarking.

    http://www.seajays.org.uk/postage/
    • frivolous_fay
    • By frivolous_fay 9th Jul 08, 11:33 AM
    • 13,056 Posts
    • 6,226 Thanks
    frivolous_fay
    I just found this article with some excellent info on credit card companies and banks and their attitudes towards paypal chargebacks. It is a little old though so use your discretiont!

    http://www.telegraph.co.uk/global/main.jhtml?xml=/global/2006/09/16/cmdeal16.xml

    The following credit cards told the Telegraph they will support a valid claim by using the charge-back system offered by Paypal: American Express, Barclaycard, Bank of Scotland, Britannia, Capital One, Co-op, First Direct, Halifax, HSBC, Intelligent Finance, Liverpool Victoria, Lloyds TSB, Marks and Spencer, MBNA (including various charity and other affiliated cards), Mint, NatWest, Northern Rock, Norwich & Peterborough, RBS, Saga, Sainsbury's, Smile, Tesco, Virgin and Yorkshire Building Society

    The following debit cards will support a valid claim by using charge-back systems for all purchases: Abbey, Alliance & Leicester, Bank of Scotland, Barclays, Citibank, Co-op, Coventry Building Society, Halifax, Intelligent Finance, Lloyds TSB, Nationwide, NatWest, RBS and Smile.
    My TV is broken!
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act!
  • Adasta
    Most of the links in this thread are now dead.
  • ehlittleone
    For those who don't know about the free stationary offered by Royal Mail, here's how to get it & a small list of what is available.


    Call Royal Mail Business Services on 08457 950 950, option 1 & then option 6 for all stationary & best of all its Free (except the call)





    You can Order:


    1. Special Delivery Bags (all sizes, C3, C4 & C5)
    2. P1038 Recorded Delivery Posting Book, for use with P2223 labels
    3. P2223 Recorded Delivery labels (roll of 250)
    4. P6565 Special Delivery and International Signed-for/Airsure Posting Book, for use with P4723/P6396 labels
    5. P4723 International Signed-for labels (roll of 250)
    6. P6396 Special Delivery Next Day labels (roll of 250)
    7. P326 Certificate of Posting Pad
    8. P25A blue airmail stickers
    9. CN22 Customs labels



    Best to Order a couple of each required & Parcelforce will deliver them in 7 days


    Originally posted by TKPeters
    Thanks for this. I rang the number, the second option to press is now 5. You can also order online at www.royalmail.com/mailsupplies.

    Sorry if this has already been posted.
  • Marty J
    As of the 30th September 2008, PayPal have updated their Seller Protection Programme. The main change is that all eBay transactions are covered by it, whether sending to a confirmed or unconfirmed address. The full T&Cs are as follows:

    11. Seller Protection Programme
    The following terms are effective for Claims, Reversals and Chargebacks filed on or after 30 September 2008. To view the seller protection programme terms for Claims, Reversals and Chargebacks filed prior to 30 September 2008 see Exhibit “A” to section 11 below.
    1. 11. PayPal Seller Protection
      11.1 What is PayPal seller protection?

      We will re-imburse you for an amount for Claims, Chargebacks, or Reversals made against you based on the following reasons:
      1. A Chargeback or Reversal was issued against you for the reason of an “Unauthorised Payment”; or
      2. A Chargeback or Claim was issued against you for the reason of “Item Not Received”.

    2. 11.2 PayPal seller protection is available for PayPal payment transactions received from:
      1. buyers who send a PayPal payment for a item purchased via eBay worldwide and everywhere PayPal is accepted; and
      2. buyers who send a PayPal payment for an item purchased outside of eBay from the UK, US or Canada.
      PayPal seller protection does not apply to Claims, Chargebacks and/or Reversals for Significantly Not as Described (SNAD) nor for items that you deliver in person.
    3. 11.3 How much protection is provided by PayPal seller protection?
      PayPal will pay you the full amount of an eligible Claim, Chargeback, or Reversal and waive the Chargeback Fee, if applicable. There is no annual limit on protection.
    4. 11.4 What happens when a buyer files a Claim, Chargeback, or Reversal?
      PayPal will place a temporary hold on the funds in your account to cover the full amount of the Claim, Chargeback, or Reversal. If PayPal determines that the payment is eligible for a payment under the terms of PayPal seller protection, we will release the hold and restore your access to the applicable funds.
    5. 11.5 If the payment is not eligible for seller protection, PayPal will remove the funds from your Account and return the payment to the buyer. In addition, you will be responsible for PayPal’s Chargeback Fee, if applicable.
    6. 11.6 Eligibility Requirements
      What are the eligibility requirements for PayPal seller protection?
      You must meet all of these requirements to be covered:
      1. The item purchased must be a physical, tangible good that can be posted.
      2. The transaction must be marked eligible or partially eligible for seller protection on your Account “Transaction Details” page.
        1. If it is marked eligible, protection for both Unauthorised Payments and Item Not Received will apply. If it is marked partially eligible, protection for only Item Not Received will apply.
        2. Items sold on eBay will be marked eligible even if the shipping address is marked unconfirmed. Generally, items sold on websites other than eBay will be marked eligible if the shipping address is marked confirmed and partially eligible (that is, eligible for Item Not Received only) if the shipping address is marked unconfirmed.
      3. Post the item to the shipping address on the “Transaction Details” page
        1. You may access the “Transactions Details” page by logging into your PayPal Account, selecting “History” and then selecting “Details” for the transaction.
      4. Follow the postage requirements described below.
      5. You must accept a single payment from one PayPal Account for the purchase.
      6. You must not charge a surcharge for accepting PayPal.
      7. Respond to PayPal’s requests for documentation and other information in a timely manner.
      8. Your primary residence, as listed in your PayPal Account, must be in the United Kingdom.
    7. 11.7 What are the postage requirements?

    1. 11.8 What is “Proof of Postage”?
      Online or physical documentation from a postal company that includes all of the following:
      1. A status of “shipped” (or equivalent) and the date of postage
      2. The recipient’s address, showing at least the city/county or postcode (or international equivalent).
      3. Official acceptance from the shipping company (for example, a postmark, a receipt, or online tracking information).
        Or, if you have Proof of Delivery then you do not need Proof of Postage.

    2. 11.9 What is “Proof of Delivery”?
      Online documentation from a postal company that includes all of the following:
      1. A status of “delivered” (or equivalent) and the date of delivery.
      2. The recipient’s address, showing at least the city/county or postcode (or international equivalent).
      3. Signature Confirmation for transactions that total £150 or more (see Foreign Currency Equivalents below).
      Foreign Currency Equivalents (£150.00 GBP)

    11.10 What are examples of items/transactions that are not eligible for seller protection?
    1. Intangible items, licenses for digital content, and services
    2. Items that you deliver in person
    3. Transactions made through Website Payment Pro (PayPal Direct Payment and Virtual Terminal)
    4. Claims, Chargebacks and Reversals for Significantly Not as Described
    Definitions
    • “Chargeback" means a challenge to a payment that a buyer files directly with his or her credit card issuer or company.
    • "Claim" means a challenge to a payment that a buyer files directly with PayPal.
    • “Item Not Received” means a challenge from a buyer claiming that the item purchased was not received.
    • "Reversal" means a challenge to a payment that a buyer files directly with his Bank, or is initiated by PayPal.
    • “Signature Confirmation" means documentation that can be viewed online at the postal company’s website and indicates that the item was signed for on delivery.
    • “Significantly Not as Described” means that definition provided in section 13 of the PayPal User Agreement.
    • “Unauthorised Payment” means a challenge from a buyer claiming that he or she did not make the payment, and that the person who made the payment was not authorised
    • StaffsSW
    • By StaffsSW 18th Oct 08, 6:45 PM
    • 5,550 Posts
    • 5,826 Thanks
    StaffsSW
    Buyer Requirements setup for Mobile Phones MP3 players etc.
    When selling a high value, desirable item such as a mobile phone, games console, ipod etc, it is worth being very strict on the buyer requirements to significantly reduce the chances of being scammed, auction-wrecked or having to deal with Non-Paying Bidders.



    It's worth remembering that for the item to stay in the UK, both the Buyer requirement option AND postage options must be used together to stop our Nigerian/Romanian/Ukrainian/Russian/Italian friends from placing bids.


    The Buyer requirements link can be found here - http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences
    <--- Nothing to see here - move along --->
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