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  • FIRST POST
    • Jamsi
    • By Jamsi 9th Oct 18, 9:28 PM
    • 113Posts
    • 195Thanks
    Jamsi
    Barclays blue rewards
    • #1
    • 9th Oct 18, 9:28 PM
    Barclays blue rewards 9th Oct 18 at 9:28 PM
    Does anyone have Barclays blue rewards on their bank account?
    The person that served me in the bank said I am missing out and should have it but I didn’t have time to discuss it with him so just told him I will leave it for now.
    Is it worth getting? I believe you have to pay to have it but then they give you some back or something?
Page 2
    • datz
    • By datz 12th Oct 18, 8:00 PM
    • 8 Posts
    • 2 Thanks
    datz
    If you already have Barclays Blue Rewards you must request a full switch into the current account which has been nominated for Barclays Blue Rewards. This is the account the Barclays Blue Rewards fee of £3 is debited from each month.
    ...
    This offer cannot be used in conjunction with any other promotional rewards or cashback offer, including any other Double Rewards offer, except where expressly permitted by us. This Offer supersedes/replaces any previous Double Blue Rewards Offer that you may be participating in.

    This suggests that if you partook in the earlier offer you could do another switch before Nov 14 and the 2nd Double Rewards would kick in for 12 months from November/December's payment for 12 months replacing the 1st Double Rewards which by this time would have paid out 5/6 times.
    Originally posted by changearound
    The above (by changearound) appears to be the case, and I had also noticed those clauses from the promotion T&Cs when they launched the latest double blue rewards 12-month promotion at the start of this month.

    I already have the previous (12-month) double blue rewards promotion active on my account (from late spring/early summer), but since I always keep a couple of extra disposable/unused current accounts lying around (created solely for taking advantage of any switch promotions that may come up), I decided to "refresh" the timer on this one.

    I chanced a drop-in at my local branch on the day this latest promotion launched since I was already going to be in town anyway (they were otherwise fully booked for over a week). As an existing customer, a branch visit was required. Turned out I was able to be seen immediately due to a no-show.

    Anyway, she confirmed the above T&C clauses with me and processed the switch request without any issues.

    Switch process is already under way, and received a text message a couple of days ago stating the following:
    Thank you for Switching to us and turning on Blue Rewards! Great news, because you have Blue Rewards, you'll receive double cash rewards over the next 12 months. Rewards are paid into the Wallet on the 2nd working day of the month. Double rewards are paid later in the month. Your Barclays Team

    So far it seems to all be going as expected, but I suppose I won't find out if there are any problems until early summer next year (after the first 12-month promotion has ended for me).
    Last edited by datz; 12-10-2018 at 8:06 PM.
    • clivep
    • By clivep 13th Oct 18, 1:28 PM
    • 342 Posts
    • 167 Thanks
    clivep
    Can you get rewards on multiple a/cs?


    I've trawled through old threads but can't find a relevant answer (only ones misunderstanding the question).


    Wife & I opened Barclays sole a/cs yesterday (with switches from Nationwide FlexDirect now the 5% has ended).


    I could also apply to open a joint Barclays a/c and switch the joint Nationwide a/c into it. Would this attract a reward in either it's double or single form? (N.B. I DO know that you nominate which of the joint a/c holders has the reward wallet when linked to a joint a/c).


    The Barclay t's & c's are not clear on muliple a/c but the eligibility criteria does say:
    "To join and remain eligible for Barclays Blue Rewards, you’ll need to have £800 paid into your Barclays current account and pay the £3 fee each month. Rewards are paid monthly into your Blue Rewards Wallet. There’s one wallet per Barclays current account per customer".


    This certainly suggests that a second a/c would get it's own rewards into it's own wallet.


    I find the following exclusions bit rather ambiguous:
    "This offer cannot be used in conjunction with any other promotional rewards or cashback offer, including any other Double Rewards offer, except where expressly permitted by us. This Offer supersedes/replaces any previous Double Blue Rewards Offer that you may be participating in".


    Does this mean no double rewards for a 2nd a/c or for a 2nd switch into a single a/c? I'm tending toward the former.


    So it would seem to me that opening our joint a/c in addition to our sole a/cs should provide rewards but probably ouly single ones rather than double.


    Has anyone on here managed to get rewards on multiple a/cs (or been refused them)?


    Maybe I'll try anyway and post the results when known.
    • clivep
    • By clivep 13th Oct 18, 2:58 PM
    • 342 Posts
    • 167 Thanks
    clivep
    So we've just applied for a joint a/c.


    Interestingly, the header page for applying with Blue Rewards starts a sole application without asking if you want sole or joint. Clicking "Apply Joint" starts application but presumably without Blue Rewards and this needs adding once the a/c is open.


    At the end of the application the a/c was not opened (as per the sole a/cs) but rather I received the message "We’ll write to you both in the next few days with the result of your application. If we need any more information, we’ll get in touch with you". Consequently there was no opportunity to enter any switch details.
    • derrick
    • By derrick 13th Oct 18, 3:16 PM
    • 7,113 Posts
    • 2,326 Thanks
    derrick
    So we've just applied for a joint a/c.


    Interestingly, the header page for applying with Blue Rewards starts a sole application without asking if you want sole or joint. Clicking "Apply Joint" starts application but presumably without Blue Rewards and this needs adding once the a/c is open.


    At the end of the application the a/c was not opened (as per the sole a/cs) but rather I received the message "We’ll write to you both in the next few days with the result of your application. If we need any more information, we’ll get in touch with you". Consequently there was no opportunity to enter any switch details.
    Originally posted by clivep

    When I switched an account to them earlier this year I had to go into a branch with ID. I phoned them on Thursday to switch another account into that account and was told I need to go into a branch with ID and to do the switch as they do not do switches online or over the phone, I have an appointment at a branch on Monday.


    .
    Don`t steal - the Government doesn`t like the competition


    • datz
    • By datz 13th Oct 18, 6:29 PM
    • 8 Posts
    • 2 Thanks
    datz
    The Barclay t's & c's are not clear on muliple a/c but the eligibility criteria does say:
    "To join and remain eligible for Barclays Blue Rewards, you’ll need to have £800 paid into your Barclays current account and pay the £3 fee each month. Rewards are paid monthly into your Blue Rewards Wallet. There’s one wallet per Barclays current account per customer".

    This certainly suggests that a second a/c would get it's own rewards into it's own wallet.
    Originally posted by clivep
    The way blue rewards work is that you receive a singular "wallet". You can only have one blue rewards wallet (accessible through your online banking) and your wife can have another blue rewards wallet (accessible through her online banking).

    This wallet is effectively just another 'account' and is listed along with your other Barclays accounts on the online banking system. Only the blue rewards can be paid into it, and you can transfer the money (blue rewards) out of it in a similar fashion to internal transfers between other Barclays accounts.

    When you set up blue rewards for the first time, you are instructed to select one of your current accounts to link the scheme to. You want to ensure that you select an account which will meet the rewards criteria (namely £800/month in, plus 2 DDs). Your wife will have to do the same at her end (and her nominated account will also have to meet the criteria seperately).

    So, in short, only one blue rewards wallet per customer. And a wallet can only be linked to (and benefit from) just one current account (the one you nominated to do so).

    Presumably a joint account can only be linked to a single blue rewards wallet too. Not completely sure on this last bit, so you may want to verify it yourself.


    I find the following exclusions bit rather ambiguous:
    "This offer cannot be used in conjunction with any other promotional rewards or cashback offer, including any other Double Rewards offer, except where expressly permitted by us. This Offer supersedes/replaces any previous Double Blue Rewards Offer that you may be participating in".

    Does this mean no double rewards for a 2nd a/c or for a 2nd switch into a single a/c? I'm tending toward the former.
    Originally posted by clivep
    The above specifically relates to the stacking of multiple double rewards promotions, because this is not the first time Barclays have offered double rewards. In other words, if you already have double rewards active from any previous offer, and then decide to take up the current offer too, it will effectively just "refresh" the 12 month clock.
    Last edited by datz; 13-10-2018 at 7:28 PM.
    • DennisTenus
    • By DennisTenus 13th Oct 18, 7:10 PM
    • 298 Posts
    • 37 Thanks
    DennisTenus
    I don't understand why they bothered having the separate "wallet" if it's only used the rewards and only for cash that can be transferred out at any time then why don't they just pay it into the current account!? Simpler and less admin/accounts etc.

    Anyway how many current accounts are you allowed with blue rewards on them? 1 single 1 joint?
    • luiza8
    • By luiza8 13th Oct 18, 7:46 PM
    • 11 Posts
    • 4 Thanks
    luiza8
    In regards to needing 2 direct debits... Do they have any stipulations like the direct debits must be claimed a certain amount of time? Or have been claimed in the past?

    I'm thinking of getting boyfriend's PayPal and my own to be claimed by Direct Debit and they are technically Direct Debit's (even if they have never and probably won't ever leave).

    Any idea?

    Thanks
    • datz
    • By datz 13th Oct 18, 8:23 PM
    • 8 Posts
    • 2 Thanks
    datz
    In regards to needing 2 direct debits... Do they have any stipulations like the direct debits must be claimed a certain amount of time? Or have been claimed in the past?
    Originally posted by luiza8
    I have two seperate DD mandates, each pulling £1 once per calendar month. This satisfies the Barclays criteria for me, so I haven't dug any further.

    Not sure if one mandate pulling 2+ times in a month would qualify for Barclays. I might try out of curiosity if noone else can confirm. Overall, I have over 25 mandates (each £1 monthly) at last count. This covers all of my accounts, but I wouldn't mind cutting the number of actual mandates down a little if I can get away with it (because even though my existing DD source seemingly lets me set up unlimited DDs while keeping all of the pulled funds, I don't necessarily want to push my luck with it).
    Last edited by datz; 13-10-2018 at 8:43 PM.
    • Jamsi
    • By Jamsi 14th Oct 18, 8:34 AM
    • 113 Posts
    • 195 Thanks
    Jamsi
    Thank you all for your replies. I have an appointment next week with the bank so will see about turning it on then.
    • clivep
    • By clivep 14th Oct 18, 10:03 AM
    • 342 Posts
    • 167 Thanks
    clivep
    So, in short, only one blue rewards wallet per customer. And a wallet can only be linked to (and benefit from) just one current account (the one you nominated to do so).

    Presumably a joint account can only be linked to a single blue rewards wallet too. Not completely sure on this last bit, so you may want to verify it yourself.
    Originally posted by datz

    Thanks for that Datz.


    Is the "only one blue rewards wallet per customer" statement made from your own experience or from any of the t'c & c's you've come across?


    When their eligibility criteria state "There’s one wallet per Barclays current account per customer" surely this means...
    1. multiple current current accounts are allowed.
    2. each current account can have it's own wallet.
    3. multiple current accounts cannot share a wallet.
    The deduction would therefore be that you could have multiple wallets for multiple current accounts.


    I'll ask in the branch tomorrow when we have our appointments to submit our documents for our switches. Also, if the joint application goes through then I should find out for myself whether or not I can get rewards for this in addition for those for the sole accounts.
    • DennisTenus
    • By DennisTenus 14th Oct 18, 10:35 AM
    • 298 Posts
    • 37 Thanks
    DennisTenus
    Thanks for that Datz.


    Is the "only one blue rewards wallet per customer" statement made from your own experience or from any of the t'c & c's you've come across?


    When their eligibility criteria state "There’s one wallet per Barclays current account per customer" surely this means...
    1. multiple current current accounts are allowed.
    2. each current account can have it's own wallet.
    3. multiple current accounts cannot share a wallet.
    The deduction would therefore be that you could have multiple wallets for multiple current accounts.


    I'll ask in the branch tomorrow when we have our appointments to submit our documents for our switches. Also, if the joint application goes through then I should find out for myself whether or not I can get rewards for this in addition for those for the sole accounts.
    Originally posted by clivep
    Thanks. Please let us know what they say
    • datz
    • By datz 14th Oct 18, 6:42 PM
    • 8 Posts
    • 2 Thanks
    datz
    Thanks for that Datz.

    Is the "only one blue rewards wallet per customer" statement made from your own experience or from any of the t'c & c's you've come across?

    When their eligibility criteria state "There’s one wallet per Barclays current account per customer" surely this means...
    1. multiple current current accounts are allowed.
    2. each current account can have it's own wallet.
    3. multiple current accounts cannot share a wallet.
    The deduction would therefore be that you could have multiple wallets for multiple current accounts.

    I'll ask in the branch tomorrow when we have our appointments to submit our documents for our switches. Also, if the joint application goes through then I should find out for myself whether or not I can get rewards for this in addition for those for the sole accounts.
    Originally posted by clivep
    I agree that wording could be a little less ambiguous.

    Blue Rewards is a Barclays-wide feature that you switch on. It is not an add-on that you can attach to individual accounts (do not think of it as like the Bank of Scotland's Vantage system). Yes, you do need to nominate a current account as part of the activation process, but you get just one blue rewards wallet after activating the blue rewards feature. Any blue rewards get paid monthly into that wallet - based on what qualifying products you have with Barclays (current acc (required), mortgate, loan, etc).

    The "(Direct Debit) Loyalty Reward" refers to the blue rewards you get for each of the first 2 DDs coming out of your linked/nominated current account (this current account also needs to meet the £800 pay-in/month criteria and is also where your £3/month fee is taken from). You can only benefit from this to a maximum of 2x£3.50 per month (before any double/triple promotions). Even if you could link more than one current account (which you can't), you would still be limited by only being able to claim this Loyalty Reward up to that value each month.

    If you want the more expansive version of the T&Cs (not just the abbreviated sales pitch), see the following link (edit: forum restricts how I can post links):

    barclays.co.uk/current-accounts/blue-rewards-terms-conditions/


    Regarding joint current accounts, see the following clause (discussed in the 'Joint Products' section):

    Where Direct Debits are paid from a joint nominated account
    Any Direct Debits paid from a joint nominated account will be eligible for the Direct Debit Loyalty Reward. The customer who has nominated that account for Barclays Blue Rewards will get 100% of the reward.


    Also:

    Your account can be a joint account, but only one of you will be able to join Barclays Blue Rewards from that account – so we’ll tell the other person if you join so they know they can’t also use that account to join Barclays Blue Rewards.
    Last edited by datz; 14-10-2018 at 6:56 PM.
    • soulsaver
    • By soulsaver 14th Oct 18, 6:59 PM
    • 2,085 Posts
    • 944 Thanks
    soulsaver
    @CliveP
    "When their eligibility criteria state "There’s one wallet per Barclays current account per customer" surely this means..."

    My take on that is that if they have more than one, the customer can nominate which current account is linked to the (single) reward wallet a customer is allowed. But I'm happy to be proved wrong...
    • clivep
    • By clivep 15th Oct 18, 11:03 AM
    • 342 Posts
    • 167 Thanks
    clivep
    So the (probably correct) opinion would appear to be that the eligibility criteria means...
    There’s one wallet per customer. Only one Barclays current account can be linked to this wallet.


    If they used wording such as this then there would be no confusion.


    I may as well allow the joint application to continue so that I can get a definitive answer. I'll then not bother to instigate a switch but rather close the new joint a/c within the 14 day cooling off period.
    • soulsaver
    • By soulsaver 15th Oct 18, 11:27 AM
    • 2,085 Posts
    • 944 Thanks
    soulsaver
    So the (probably correct) opinion would appear to be that the eligibility criteria means...
    There’s one wallet per customer. Only one Barclays current account can be linked to this wallet.


    If they used wording such as this then there would be no confusion.

    Originally posted by clivep
    Are you sure there'd be no confusion?

    How about, "I thought you could get rewards on other products, not 'only one current account?'"
    • Jaith
    • By Jaith 15th Oct 18, 7:26 PM
    • 19 Posts
    • 10 Thanks
    Jaith
    For anybody who is considering switching to this from another bank for the rewards - note that you have to bring documents in to a branch to complete the process.

    I've switched secondary bank accounts around 5 times in the past for cashback/offers, but I wouldn't have bothered with Barclays had I known upfront. Appointments had to be booked, and it's 20 minutes to my nearest branch which actually did appointments. Just to rub it in, I booked the first appointment of day, and the advisor rocked up 15 minutes late, apparently thinking that the start time of the first appointment is the time to show up to work and fix a coffee / have a chat etc... I asked the floor manager a couple of times who was obviously embarrased, but none of the several other free staff were able to help as it was already booked in.

    I've switched around 5 times for cashback and never had to physically go into a branch before.
    • DennisTenus
    • By DennisTenus 15th Oct 18, 9:10 PM
    • 298 Posts
    • 37 Thanks
    DennisTenus
    For anybody who is considering switching to this from another bank for the rewards - note that you have to bring documents in to a branch to complete the process.

    I've switched secondary bank accounts around 5 times in the past for cashback/offers, but I wouldn't have bothered with Barclays had I known upfront. Appointments had to be booked, and it's 20 minutes to my nearest branch which actually did appointments. Just to rub it in, I booked the first appointment of day, and the advisor rocked up 15 minutes late, apparently thinking that the start time of the first appointment is the time to show up to work and fix a coffee / have a chat etc... I asked the floor manager a couple of times who was obviously embarrased, but none of the several other free staff were able to help as it was already booked in.

    I've switched around 5 times for cashback and never had to physically go into a branch before.
    Originally posted by Jaith
    Thanks for letting us know about this. I would be equally annoyed and I was planning to switch an account to them. I take it you weren't a customer before? What documents did they need? How long did it take?
    • KTF
    • By KTF 15th Oct 18, 9:57 PM
    • 4,688 Posts
    • 1,917 Thanks
    KTF
    Passport and drivers is enough for ID.
    • DennisTenus
    • By DennisTenus 15th Oct 18, 11:55 PM
    • 298 Posts
    • 37 Thanks
    DennisTenus
    Shouldn't have to go to branch for it though

    I never have had to do that for any other bank either
    • soulsaver
    • By soulsaver 16th Oct 18, 12:41 AM
    • 2,085 Posts
    • 944 Thanks
    soulsaver
    Shouldn't have to go to branch for it though

    I never have had to do that for any other bank either
    Originally posted by DennisTenus
    VM store reg saver..?
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