I Am Going To Sue ORANGE!

boozercruiser · 7 April 2009 at 3:12PM

I thought some of you guys might be interested in my battle with Orange who have been chasing me for only £23. I changed from them in 2007 to Talk Talk and then my problems started when they started to write to me saying I still owed them £23.

Following a battle I have two letters from them in 2007 which apologized to me and said that no further claim for money would be made against me.

And then two months ago the DLC Debt Collecting Agency started to Harass me with Telephone calls and Letters.

I have sued a Company 3 years ago and I was awarded £950 (Which the Company Paid) so they are messing with the wrong bloke.

I sent this off yesterday...As I Have Had Enough :mad::mad::mad: (6th April 2009).

My below correspondence sent by Recorded Delivery.

The Company Secretary
Orange Home UK
Verulam Court
Station Way
St Albans
AL1 5HE

Also sent to:-

Laura Boehme
Customer Care
Orange
P.O. Box 486
Rotherham
S63 5ZX

Your Ref. **********

Your Debt Collecting Agency Ref. **************

Dear Madam,
You will read from the enclosed communications that I have been further harassed by your Debt Collecting Agency DLC.
Also enclosed is further correspondence I have had with your Debt Collecting Agency DLC.

Note that in respect of my tremendous use of wasted hours, postage, telephone calls, E. Mails Etc. Etc. Etc. over a period of some two years during which my Wife and I have been brought to a state of considerable anxiety regarding Orange Harassing me with amongst other things threats of Legal Action by Letter and Telephone calls. I consider your actions to bother me claiming money which I do not owe unlawful harassment is also contrary to the Protection from Harassment Act 1997.

Therefore I am claiming a total of £450 without prejudice Plus Costs from Orange in respect of all the above.

This letter should be read in conjunction with all of the other correspondence both sent to you and I have received from you during 2007.

Please note that if you have not paid the above amount to me by Monday 20th April 2009 (Two weeks time) then I will apply to the Aberystwyth County Court in respect of this claim.
You should note that I already have the necessary papers collected from Aberystwyth County Court here at home to enable me to take this action.

Yours Sincerely

......................................Let Battle Commence.............................:mad::mad::mad::mad::mad:

penrhyn · 7 April 2009 at 5:07PM

I had a problem with Orange when I moved to Sky for my broadband, BT never advised orange that the MAC had been used, and thus I got charged for an additional month.
I managed to get the amount, around £16 refunded by Sky.
Is this similar to your original problem?

pict_saver · 7 April 2009 at 5:23PM

I have had the same problem! Got letters from DLC etc.. about me owning them a month's money after i switched from Orange to sky broadband.I had to pay orange what i owed them before i got my Mac code!. Penrhyn Tell me how did you know bt never told them that the mac was being used please.

boozercruiser · 7 April 2009 at 6:00PM

penrhyn wrote: »

I had a problem with Orange when I moved to Sky for my broadband, BT never advised orange that the MAC had been used, and thus I got charged for an additional month.
I managed to get the amount, around £16 refunded by Sky.
Is this similar to your original problem?

What happened was that I telephoned to cancel my Orange Broadband in 2006. At that time I was offered another contract for 14.99 instead of £17.99.

When I finally wanted to go to Talk Talk after a year or so they had actually been billing me for £17.99 after 6 Months of the Contract. The operator did not tell me that his offer only lasted 6 Months so this ended up as a £23 underpayment charge as far as Orange where concerned one way and another because I had my payment on Standing Order.

I would not pay the difference, hence the Dispute.

They finally conceded the point and I have a letter from them dated 4th July 2007 which states..

."Due to a system error the outstanding balance wasn't removed from your account. I've removed your outstanding £23 balance as promised, so no further monies are now owing and you wont receive any future correspondence from us regarding this matter".

And I thought that was that. Until I heard from the Debt Collecting Agency 2 years later that is on 3rd March 2009. The letter said.......................

"Your account has been referred to us by Orange Home Services for collection.

The balance of £23 must be paid immediately.

Failure to respond to this letter may result in Legal Action"

There will be Legal Action all right..........................BY ME:mad::mad::mad:

Thank goodness I had kept my original letters to and from them:money:

penrhyn · 7 April 2009 at 6:19PM

pict_saver wrote: »

I have had the same problem! Got letters from DLC etc.. about me owning them a month's money after i switched from Orange to sky broadband.I had to pay orange what i owed them before i got my Mac code!. Penrhyn Tell me how did you know bt never told them that the mac was being used please.

That was what Orange told me, and Sky confirmed it, by way of refunding me.
This was a couple of years ago.

boozercruiser · 7 April 2009 at 7:23PM

penrhyn wrote: »

That was what Orange told me, and Sky confirmed it, by way of refunding me.
This was a couple of years ago.

Yes, I think it is a regular practice to offer you a deal if you say that you want to change providers.

What they don't tell you is that the deal is only for a few months. If they had said "We can offer you £14.99 for 6 months and then back up to £17.99 I would have told them to stuff it!:mad:

Now, unless they pay me £450 it is me who will be doing the Stuffing!

sporedude · 7 April 2009 at 8:09PM

You'll probably win by default, i.e Orange not showing up for court, Think its happened before.

boozercruiser · 7 April 2009 at 8:12PM

sporedude wrote: »

You'll probably win by default, i.e Orange not showing up for court, Think its happened before.

Yes, I seem to remember recently that someone sued for £500 and they did not show up. In that case.......................................

I WILL:money:

sporedude · 7 April 2009 at 8:26PM

*Thumbs up*

macman · 7 April 2009 at 10:38PM

You may well be awarded judgement in your favour, and costs, but getting them to pay up is another matter, it will almost certainly involve you in bailiff expenses, and these companies don't have any physical assets-every last paperclip in their offices is leased.

boozercruiser · 7 April 2009 at 11:04PM

macman wrote: »

You may well be awarded judgement in your favour, and costs, but getting them to pay up is another matter, it will almost certainly involve you in bailiff expenses, and these companies don't have any physical assets-every last paperclip in their offices is leased.

Well if I took that view I might as well give up now.

If you where to do a search for kenny thain on Google you will see that I do well in some Media, and I already have BBC Watchdog interest. They carried an article recently in respect of a £500 Court Order against them recently. And Orange didn't even show up. But the Guy got the Cheque.:money:

Orange will want to avoid the Publicity I will give them in the event of me obtaining a judgment and them refusing to abide by a Court Order, should I win of course:rolleyes:

P.S. The Money Saving Expert Logo says "CONSUMER REVENGE" That is what I want for my reasons above!!

I Am Going To Sue ORANGE!

AM I RIGHT TO SUE ORANGE? 74 votes

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