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  • andyfromotley
    andyfromotley Posts: 2,038 Forumite
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    jem16 wrote: »
    The override does work. I used it last week to phone Canada. I have both phone and BB with Plusnet.


    How strange, definitely doesn't work on mine!!
    £1000 Emergency fund No90 £1000/1000
    LBM 28/1/15 total debt - [STRIKE]£23,410[/STRIKE] 24/3/16 total debt - £7,298
    !
  • dseventy
    dseventy Posts: 1,220 Forumite
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    As a long standing plus,net customer, my only comment is be wary of the customer service.

    If everything goes fine, all is well.

    However, long waits, broken promises, different stories, no call backs await you if something goes wrong. They dont seem to have enough people to answer calls.

    D70
    How about no longer being masochistic?
    How about remembering your divinity?
    How about unabashedly bawling your eyes out?
    How about not equating death with stopping?
  • jem16
    jem16 Posts: 19,398 Forumite
    Name Dropper First Post First Anniversary Photogenic
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    andyfromotley wrote: »
    How strange, definitely doesn't work on mine!!

    Very odd then.
  • andyfromotley
    andyfromotley Posts: 2,038 Forumite
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    jem16 wrote: »
    Very odd then.

    Very odd indeed because after reading this i tried it again yesterday and it is working!!

    i definitely was not working last week, after numerous tries i started using their free phone number!!

    go figure
    £1000 Emergency fund No90 £1000/1000
    LBM 28/1/15 total debt - [STRIKE]£23,410[/STRIKE] 24/3/16 total debt - £7,298
    !
  • TomFTJ
    TomFTJ Posts: 12 Forumite
    First Anniversary Combo Breaker
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    Plusnet deal was advertised on MSE on 4.3.2015. i.e. "blagged" by MSE whilst commission paid to MSE.

    Now, no sign of this Plusnet deal on MSE site.
    Why has it vanished in such a hurry ?

    Today writing to Baker (CEO) at Plusnet with copies of MSE deal for him to confirm that £100 cash back is payable after 60 days.

    Anyone else on MSE anything to share re. £100 trickery ?

    Many thanks.
  • andyfromotley
    andyfromotley Posts: 2,038 Forumite
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    TomFTJ wrote: »
    Plusnet deal was advertised on MSE on 4.3.2015. i.e. "blagged" by MSE whilst commission paid to MSE.

    Now, no sign of this Plusnet deal on MSE site.
    Why has it vanished in such a hurry ?

    Today writing to Baker (CEO) at Plusnet with copies of MSE deal for him to confirm that £100 cash back is payable after 60 days.

    Anyone else on MSE anything to share re. £100 trickery ?

    Many thanks.

    Because it was time limited? It had a clear end date on the write up. Why would they keep it up after this? Have your sixty days passed yet?
    £1000 Emergency fund No90 £1000/1000
    LBM 28/1/15 total debt - [STRIKE]£23,410[/STRIKE] 24/3/16 total debt - £7,298
    !
  • andyfromotley
    andyfromotley Posts: 2,038 Forumite
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    Quick update, been running it for a couple of weeks now. Faultless. I was worried about switching my internet as it had a lower advised speed that sky 17gb -v 14gb but it has been sound. if anything slightly better, less buffering on netflix. All good.
    £1000 Emergency fund No90 £1000/1000
    LBM 28/1/15 total debt - [STRIKE]£23,410[/STRIKE] 24/3/16 total debt - £7,298
    !
  • CarpingAgain
    CarpingAgain Posts: 4 Newbie
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    I just went to switch from BT to Plusnet but the monthly broadband charge leapt from £14.99 (on their website and yours) to £22.99 for me - more expensive than BT. Beware!
  • jem16
    jem16 Posts: 19,398 Forumite
    Name Dropper First Post First Anniversary Photogenic
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    CarpingAgain wrote: »
    I just went to switch from BT to Plusnet but the monthly broadband charge leapt from £14.99 (on their website and yours) to £22.99 for me - more expensive than BT. Beware!

    As they don't have a package costing £22.99 I expect you're reading it wrongly considering it's at a reduced cost of £3.99pm just now. The usually show the monthly cost including line rental.
  • CarpingAgain
    CarpingAgain Posts: 4 Newbie
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    Sorry, typo, £22.49 (less £11 discount for 6 months) But this is still substantially more than the advertised full price of £14.99
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