Reclaim CPP article discussion

Sent my forms of to CPP on 4th March. They confirmed they received my claim on the 11th March and today received a cheque for £295.89. Very happy indeed and would like to thank everyone for posting their success stories as they have been very encouraging.

Only sent my forms in a couple of weeks ago but today received a cheque for £225. They are obviously processing much quicker now the initial rush has been cleared.

For what it's worth, I wanted to state that my refund has been received.

I wrote a letter to Natwest regarding my premiums from 1999 to 2005, and they replied very quickly and sent a cheque within a few days of their initial reply.

CPP took longer to turn things around, but were within the 8 weeks they estimated.
I did decide to call them when I thought they had taken a little longer than 8 weeks (in light of various people saying theirs were turned around quickly) and I was told the actual date CPP received my forms. It was a fair amount of time later than I had assumed. I guess the date I posted them, and the date they got loaded onto the CPP system were a good week or two apart, probably due to the high volumes they had dealt with in that time.

I guess the message from me is to clarify the date CPP loaded your forms onto their system, and to use that date as the start date for the 8 weeks, rather than getting worried like I did!

In all my dealings with CPP they were very helpful. I called them right at the start to refresh my memory as to when I took the policy. They gave me year by year info on the premiums that I paid pre 2005 which helped validate the amount Natwest paid me back.

The agent I spoke to recently sounded a lot more weary, but I guess they have been busy for weeks now!

Moneyineptitude wrote: »

You don't need this kind of "evidence" (which I doubt will be forthcoming from anyone 17 years on), what you need is a robust mis-selling complaint.
A few posts on here bemoaning a lack of success with HSBC does not indicate that every CPP complaint they receive is being rejected.

I get that, however to have a robust claim (or them a counter claim), presenting the terms and basis that I was sold this on can only help the case. Whilst a few rejections is obviously not the full story, it is telling that there is not a single success story with HSBC either which does not give much cause for optimism.