MSE News: MSE and Which? launch 'reclaim for free' PPI campaign

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  • magpiecottage
    magpiecottage Posts: 9,241 Forumite
    Combo Breaker First Post
    edited 20 April 2012 at 8:09AM
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    Are MSE and WHICH now cmc's otherwise how would they be able to offer claims management services to the public?

    Because:
    1. They are simply providing guidance, not specific services
    2. They are not charging people for it.

    I am afraid this simply demonstrates how you ambulance chasers manage to set up in business without even knowing the law by which your scandalous industry is supposedly regulated.

    And I see that Dunstonh has explained how to do it without messing around with unnecessary tasks that had been posted by Which and MSE. That shows your ridiculous argument that he might be working for a bank for the utter drivel that it is.

    It also reveals what little scumbags like you do to "earn" your money.
  • magpiecottage
    magpiecottage Posts: 9,241 Forumite
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    edited 20 April 2012 at 8:17AM
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    If you are going to complain, be honest. Far better to say "I believe I may have been missold PPI" than "I was missold PPI" if you are not sure.

    If you say the former and you were not then the belief is incorrect but the statement is true even if the response is "your belief is erroneous because we never sold you PPI".

    If you make an accusation that a product which never existed was missold you commit a criminal offence under Section 2 of the Fraud Act 2006.

    ppidisgrace and his chums will do the latter and you are likely do the latter - which could find you in a lot of trouble.

    A number of advisers now have contracts which enable them to charge clients for their time and costs if those clients sign up to get ambulance chasers to make fraudulent complaints.
  • ppidisgrace
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    ambulance chasers, there is no accident?

    amazing all these ifa's acting holier than though, ifa's are all part of the same nasty financial circles, wonder what products they been selling over the last 10 years, and as slippery as they come

    wonder if ifas loving this chance to deflect attention of themselves and pass themselves as the good guys, ironic really

    question really about cmcs's was I thought you had to be a registered company to give claims advice, and didnt realease that by not charging you could give claims advice unregulated
  • Borris-the-Bear
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    If most people were aware of what their ‘claims management fee’ actually buys them no one would ever use a CMC. The ‘specialist’ services they advertise are little more than data entry and automated processes. For 25% plus VAT they will provide a generic letter listing possible mis-selling reasons totally unspecific to your personal situation. If your claim is rejected their service may extend to sending an additional generic template letter asking your lender to reconsider. It is an industry without repeat business so there is no need for them to build customer relationships or offer a high standard of customer care.
    I’m glad Which? and MSE have decided to start this campaign and the MOJ have begun investigating CMCs. It’s just a shame it has taken so long...
  • ppidisgrace
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    you can also fix your own car yourself, but people still use a mechanic and the labour can be in excess of 25%

    the simple ones people may win, but what if it is more complicated

    as if cmcs only had the complicated ones to work on , their fees would be double

    cmc's help people after all, banks are the ones who did the mis-selling

    as long as the cmc advertising fairly and transparent, they do have an obligation as I understand it to advise customers they can do it themselves

    its like bmw having to advise clients they can build their own car cheaper or go to mercedes

    and guess what, if the person gets it wrong and doesnt get an offer, they dont save 25%, they lose 100%,

    some people may be good enough to do it themselves, but getting advice from a forum, can I ask, if any of this advice follows doesnt result in a complaint, who is liable, where can one complain?

    people have a serious financial case here, can decide to do it themselves or appoint an expert experienced in these matters, or can appoint someone on a forum they have no idea who they are, or what advice they are giving, and what their vested interest is, and past in this ppi debacle

    people beware, the banks havent changed and they fill this forum with people giving biased advice
  • Borris-the-Bear
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    you can also fix your own car yourself, but people still use a mechanic and the labour can be in excess of 25%

    the simple ones people may win, but what if it is more complicated

    as if cmcs only had the complicated ones to work on , their fees would be double

    cmc's help people after all, banks are the ones who did the mis-selling

    as long as the cmc advertising fairly and transparent, they do have an obligation as I understand it to advise customers they can do it themselves

    its like bmw having to advise clients they can build their own car cheaper or go to mercedes

    and guess what, if the person gets it wrong and doesnt get an offer, they dont save 25%, they lose 100%,

    some people may be good enough to do it themselves, but getting advice from a forum, can I ask, if any of this advice follows doesnt result in a complaint, who is liable, where can one complain?

    people have a serious financial case here, can decide to do it themselves or appoint an expert experienced in these matters, or can appoint someone on a forum they have no idea who they are, or what advice they are giving, and what their vested interest is, and past in this ppi debacle

    people beware, the banks havent changed and they fill this forum with people giving biased advice


    I have seen firsthand how these businesses conduct themselves and one thing they are not is experts! People train for years to become mechanics. You can read Martin’s guide and put together a complaint letter in less than 20 minutes. Hardly the same thing!
    I am curious as to which of the CMCs you work for. Are you going to tell us?
  • ppidisgrace
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    maybe you should have a look at some of the people/companys you associate then with, but to claim you can speak for an entire sector, even you I am sure will agree have no experience of some of the largest claims management business's and some of the expertise they have in-house

    people also train for years for law degrees
  • Borris-the-Bear
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    maybe you should have a look at some of the people/companys you associate then with, but to claim you can speak for an entire sector, even you I am sure will agree have no experience of some of the largest claims management business's and some of the expertise they have in-house

    people also train for years for law degrees


    I have a law degree, but you don't need to understand the inner workings of tort to print off a template and affix a stamp. Oh and actually I have had the fortune to have seen the inner workings of two of the biggest CMCs in the sector. It was quite an eye opener!

    Unless your CMC also deals with other claims, e.g. personal injury, I would be very surprised if you had an in-house solicitor.
  • ppidisgrace
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    you can hire someone for a job, or you can appoint a recruitment company

    the list goes on, mechanic was one example

    and you have someone responsible to conduct the claim on your behalf and deal with the banks, someone to ensure your claim does not get deflected, and to ensure your claim has the best possible chance to succeed based upon experience rather than coming to a faceless forum where there is noone to complain to and noone knows who is giving the advice and why

    by the way if you affix a stamp if wont get there, shows what you know - try recorded delivery or they will claim they never received it, dirty trick 1 , mis-advice number infinity

    a lot of claims management companys have soliciotrs both for in-house legal matters and compliance, suggestion, get some facts before giving out advice

    you opinions are without foundation and mis-leading people
  • ~Brock~
    ~Brock~ Posts: 1,710 Forumite
    First Anniversary First Post Combo Breaker
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    maybe you should have a look at some of the people/companys you associate then with, but to claim you can speak for an entire sector, even you I am sure will agree have no experience of some of the largest claims management business's and some of the expertise they have in-house

    people also train for years for law degrees

    Haha...what a plonker! :rotfl:

    The PPI cmc's are an industry born out of sheer opportunism. In due course it will be gone as quickly as it arrived. There is nothing to sustain it. You can only complain once.

    Those involved in setting up such businesses will simply drift on to the next get rich quick scam, whilst those brainwashed by their spiel - usually impressionable kids put in suits and given the title of 'Claims Manager' - will be back at the job centre.
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