carpenters solicitors......... verdict?

lil.smartie wrote: »

Terrible, still out of pocket let alone no compensation from an accident 3 years ago!

Kate

OMG!!!!!! theres no way i could cope with putting up with their......erm...... poop for the next 3 years! if only i could have reached down the phone line today id have put his "procedure" up his jacksy!!

all i want is my excess back, but not sure £250 is worth while 3+ years of stress

can i do that? get a different solicitor to pursue even if carpenters don't take things further? what company would you suggest?

thanks ever so much for your help

Quentin wrote: »

No solicitor would have concluded a claim (where liability is accepted) from an incident which only happened last month!

You have disputed liability which will take months.

If you are unhappy with the solicitor provided by Tesco you need to tell them and ask them to get you another, but you need more patience.

The Tesco advisor who told you that they continue to "battle" the other side will be telling you the situation as shown on their file, and may not be aware of the full picture (the emergence of an independent witness etc)

i spoke to carpenters solicitors yesterday and was told that as they have an independent witness and i dont, we wont be able to take it to court.

ive not asked for it to be all resolved, i was expecting a long drawn out thing, which is why i was so baffled, and therefore put up this post.

from what i gather, tesco are "fighting" for my NCB, for my premiums not to be affected etc, and for what tesco have already paid out to me as settlement for the car. (car was written off so tesco have paid out, minus my excess)

i didn't involve carpenters, they are the solicitor working for tesco, carpenters are (or not) "fighting" for my excess back, and they would also be claiming for injuries, losses etc but the only thing i've claimed for is my excess.

there doesn't seem to have been any communication between tesco and carpenters at all, they haven't shared any evidence like i would have assumed (this is my first ever accident so have never had any experience before). when carpenters rang and basically said, as things stand there is no hope, so they wont persue, i was mortified! after a lot of crying, pleading, and a bit of getting very angry and having to watch my words, the carpenters chap agreed that they would review what evidence they have again, and as i know where this supposed independent witness has come from (a friends relative) i may have a chance of discrediting the witness. I that is, not carpenters. i have to find evidence? isnt that what carpenters are paid for? BLAH, im waffling lol can you tell its still really annoying me?

anyway, i rang tesco after speaking to carpenters to see if they were in agreement and the guy was like !!!!!!? no way, we still have a strong case and can prove what the witness says is wrong with photos. so he seemed to be as baffled as me. and of course its a weekend so i cant speak to either now, so its just going to play on my mind all weekend, and will be suffering from mountain out of molehill syndrome by monday

basically it just seemed a very odd thing for carpenters to say, especially as the claim is only 6 weeks or so in.

Quentin wrote: »

You say you have only "claimed" for your excess.

Your excess isn't covered by your policy, and you need to pursue the third party to get this back.

It may be that you are using a "legal expenses" add on policy you have with your insurance to claim this (and you have been allocated carpenters by tesco to deal with this).

But if not, then you need to pursue this yourself.

(Tesco will be "fighting" the liability issue with the other side - if they are successful in getting the other side to accept full liability, then getting your excess back will be a formality for you)

Do you have any correspondence regarding this which will explain carpenters role in all this?

what youve just said sounds right, the legal expenses thingy. so tesco have employed carpenters on my behalf? so can carpenters say i have no hope of getting my excess back, yet tesco still keep going with the claim? sorry for all the questions, and thanks so much for your help. i really am just in such a state. i cannot believe that she has got a mate to lie for her, and is getting away with it. no wonder everyone hates insurance, now i see why