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  • kirkbyinfurnesslad
    Sounds good
  • scousedicko
    CEL at Co-op Whitby Car Park.
    The Rev might like to check the local rag on Friday 18th, I think they will be telling us that CEL have had their contract "negotiated to a conclusion" and are being replaced by TCP who are installing their gear today. Hope it's not just Whitby's site they've lost.

    More info to report, will put it on a new thread.
    • Umkomaas
    • By Umkomaas 15th Oct 13, 5:08 PM
    • 25,101 Posts
    • 40,476 Thanks
    Umkomaas
    The Rev might like to check the local rag on Friday 18th, I think they will be telling us that CEL have had their contract "negotiated to a conclusion" and are being replaced by TCP who are installing their gear today. Hope it's not just Whitby's site they've lost.

    More info to report, will put it on a new thread.
    Originally posted by scousedicko
    I think we've got the gist of this now Scouse
    Please note, we are not a legal advice forum. I personally don't get involved in the critiquing of court case papers, so unable to help on that front. Please don't ask.
    Give a man a fish, and you feed him for a day;
    show him how to catch fish, and you feed him for a lifetime.
  • duddon16
    CEL Whitby Car Park
    Thanks for the information, I will check on line in the Whitby Gazzette this Friday as you suggested. I regret to say i won;t loose any sleep over CEL loosing the contract for the Co Op Car park. They tried it on with me and I would not take it lying down and complaint to the CEO copying him into all my correspondence with CEL. I had a letter from his office advising me that as a result of my correspondence they were now reviewing the practices of CEL. Had CEL responded positively to my appeal in the first place and taken on board my legitimate appeal there would have been no need to involve the CEO. Its because they ignored my appeal and gave it no consideration whatsoever and was threatening and unmoved by my appeal that I involved the CEO of the Co Op. So you could say they brought it on themselves. It wasn't just me who complained I was just one in a long line of customers who had complained in the past, so I can't take all the credit for them loosing their contract except to say my complaint was probably the straw that broke the camels back in a long line of complaints and bad press. so well done everyone who stood up to the CEL and thank you for this thread and similar threads that gave out such sound advice about not giving into to these private parking companies, without that sound advice we may have been tempted to pay the fine fearful of the consequences of not doing so...
    • Umkomaas
    • By Umkomaas 15th Oct 13, 9:04 PM
    • 25,101 Posts
    • 40,476 Thanks
    Umkomaas
    CEL has been replaced not just removed by the Co-Op, so it's still the same organ grinder, but with a new monkey.
    Please note, we are not a legal advice forum. I personally don't get involved in the critiquing of court case papers, so unable to help on that front. Please don't ask.
    Give a man a fish, and you feed him for a day;
    show him how to catch fish, and you feed him for a lifetime.
  • theonlymush
    Just had confirmation of a parking charge being cancelled from ParkingEye after LBCCC at Birchanger Green Welcome Break MSA - Managed to call up and get hold of the Assistant Site Finance Manager and she cancelled it.

    Can't post links at the moment but thread is titled:
    Parking Eye charge notice - 3 letters and now signed for letter
    • Umkomaas
    • By Umkomaas 17th Oct 13, 1:59 PM
    • 25,101 Posts
    • 40,476 Thanks
    Umkomaas
    ^^ ^^

    Link to above.

    http://forums.moneysavingexpert.com/showthread.php?t=4772032
    Please note, we are not a legal advice forum. I personally don't get involved in the critiquing of court case papers, so unable to help on that front. Please don't ask.
    Give a man a fish, and you feed him for a day;
    show him how to catch fish, and you feed him for a lifetime.
    • Coupon-mad
    • By Coupon-mad 17th Oct 13, 2:21 PM
    • 76,465 Posts
    • 89,824 Thanks
    Coupon-mad
    Just had confirmation of a parking charge being cancelled from ParkingEye after LBCCC at Birchanger Green Welcome Break MSA - Managed to call up and get hold of the Assistant Site Finance Manager and she cancelled it.

    Can't post links at the moment but thread is titled:
    Parking Eye charge notice - 3 letters and now signed for letter
    Originally posted by theonlymush

    Just goes to show that local management at Welcome Break will still cancel these sometimes, even though it seems the CEO of Welcome Break has allegedly been 'got at' by Parking Eye and is now replying with a template clearly written by them. Complete U turn to his first forum-publicised dealings with complaints last month and a very poor show in the face of increasing customer complaints, to let the tail wag the dog.

    Well done on speaking to a person who took proper action against the harassment. I will add your thread as a link in post #1.

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • trisontana
    • By trisontana 19th Oct 13, 4:14 PM
    • 9,031 Posts
    • 13,979 Thanks
    trisontana
    This from PPP. Note the rather bizarre initial excuse from Lidl:-

    Hey all, just to let you know, the charge and court case were canceled by ParkingEye.

    I spoke to FarmFoods customer support via email. They were very nice in offering me a voucher (which I haven't received yet, been over a week!), but they then wrote back saying ParkingEye are asking for proof of purchase - a receipt or a bank statement. I had neither, so I emailed back with receipts on other dates to show I was a regular customer, and I haven't yet heard back from them :s

    LIDL were horrible to begin with. They sent me a template reply saying there's nothing they could do because BPA doesn't allow them to interfere. I wrote back saying BPA does allow them to intervene, sending them the link to the BPA website. I said I wouldn't be shopping at LIDL any more, and forwarded the email to the managing director in the UK. A few days later I received a voicemail from LIDL telling me the parking charge had been canceled. I then called up the court, and they confirmed that the court case had been canceled.

    Awesome stuff, thank you all for your help.

    I hope the people who support, run and work for these private parking companies are one day punished for their crimes against innocent motorists. At the very least, I hope they see the error of their ways. Their method of monetisation is not just unlawful, it's highly immoral, and I wonder if those without socio- or psychopathic tendencies don't at least feel a tinge of remorse about what they do.
    What part of "A whop bop-a-lu a whop bam boo" don't you understand?
  • couchiedemon
    Another Parking Eye slap down. Retailer: Pizza Hut in Havant. Manager wrote cancelling the charge - ignored by Parking Eye. Wrote to PH MDs - no answer. Went on Facebook and complained bitterly on their page. Almost instant response from senior Guest Relations Executive who wrote in no uncertain terms telling Parking Eye to cancel the ticket and drop the court action that they had no right to launch in the first place. Result!!!! With tks to Pizza Hut for common sense displayed by their staff. Now thinking of launching fraud complaint against PE.
    • Coupon-mad
    • By Coupon-mad 23rd Oct 13, 10:12 PM
    • 76,465 Posts
    • 89,824 Thanks
    Coupon-mad
    Well done! I will add that tip to post #3 (about how to complain to Pizza Hut) and a link to this post in post #1. Did you actually get court papers?

    Last edited by Coupon-mad; 24-10-2013 at 7:01 PM.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • peter_the_piper
    • By peter_the_piper 24th Oct 13, 9:38 AM
    • 27,299 Posts
    • 38,058 Thanks
    peter_the_piper
    Another Parking Eye slap down. Retailer: Pizza Hut in Havant. Manager wrote cancelling the charge - ignored by Parking Eye. Wrote to PH MDs - no answer. Went on Facebook and complained bitterly on their page. Almost instant response from senior Guest Relations Executive who wrote in no uncertain terms telling Parking Eye to cancel the ticket and drop the court action that they had no right to launch in the first place. Result!!!! With tks to Pizza Hut for common sense displayed by their staff. Now thinking of launching fraud complaint against PE.
    Originally posted by couchiedemon
    This shows the difference between a company running their own facebook page and one (aldi) that uses a pr firm to run it.
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
  • Hovite
    Another one to the hall of fame : http://forums.moneysavingexpert.com/showthread.php?t=4792118
    • martmonk
    • By martmonk 24th Oct 13, 1:09 PM
    • 859 Posts
    • 913 Thanks
    martmonk
    Matalan manager having one of PE's cancelled;
    http://forums.moneysavingexpert.com/showthread.php?t=4797366
  • couchiedemon
    Well done! I will add that tip to post #3 (about how to complaint to PH) and a link to this post in post #1. Did you actually get court papers?

    Originally posted by Coupon-mad
    Oh yes! Submitted my skeleton defence (punitive charge, no right to pursue on behalf of landowner, no pre-court practice direction, unfair contract etc etc etc) Got a Without prejudice letter offering to drop it all for 50. told them to boil their heads, got another letter urging me to take the 50 option or court. Said bring it on. Then PH Intervened telling them to stop.

    Have heard the PH have now ditched PE because of the effect their tactics are having on PH's business. Good-oh.
    • Umkomaas
    • By Umkomaas 24th Oct 13, 9:24 PM
    • 25,101 Posts
    • 40,476 Thanks
    Umkomaas
    Oh yes! Submitted my skeleton defence (punitive charge, no right to pursue on behalf of landowner, no pre-court practice direction, unfair contract etc etc etc) Got a Without prejudice letter offering to drop it all for 50. told them to boil their heads, got another letter urging me to take the 50 option or court. Said bring it on. Then PH Intervened telling them to stop.

    Have heard the PH have now ditched PE because of the effect their tactics are having on PH's business. Good-oh.
    Originally posted by couchiedemon
    Faaaaantastic result (boil your heads PE). Oh that other retailers would give them the same heave-ho!

    Good on you Pizza Hut, oh that Aldi would grow such gonads.
    Last edited by Umkomaas; 24-10-2013 at 9:28 PM.
    Please note, we are not a legal advice forum. I personally don't get involved in the critiquing of court case papers, so unable to help on that front. Please don't ask.
    Give a man a fish, and you feed him for a day;
    show him how to catch fish, and you feed him for a lifetime.
    • bod1467
    • By bod1467 4th Nov 13, 2:16 PM
    • 14,794 Posts
    • 13,463 Thanks
    bod1467
    Pizza Hut cancels Euro Car Parks scamogram at NtK stage.

    http://forums.moneysavingexpert.com/showthread.php?t=4810920
    • bod1467
    • By bod1467 4th Nov 13, 6:19 PM
    • 14,794 Posts
    • 13,463 Thanks
    bod1467
    Another result - this time Wickes.

    http://forums.moneysavingexpert.com/showpost.php?p=63669476&postcount=34
    • Stroma
    • By Stroma 4th Nov 13, 6:22 PM
    • 7,917 Posts
    • 8,408 Thanks
    Stroma
    Nice one to add

    Right Guys
    Another update.
    I followed your fab advice regarding the ticket and got this better than expected reply from Wickes.
    Not only has the invoice been cancelled I am also getting vouchers by way of an apology - RESULT

    Here is my email from them

    Good Morning Mrs J S,

    My name is **** ******, Regional Operations Manager for Wickes in the Yorkshire Region.

    I have been contacted by *** ******* this morning who has informed me that you have been issued with a parking ticket whilst parked in the car park at our Halifax store.

    Can I first of all sincerely apologise for the inconvenience you have been caused by this and confirm that the ticket has been cancelled with immediate effect and that no payment will be required. We do have issues with the car park being used by members of the public who park for the day and for that reason we have the car park monitored but clearly on this occasion a mistake has been made for which I once again must apologise.

    Could I also apologise for any incorrect information you have been given regarding who is responsible for the car park and I have spoken to Mike about this, who you spoke to in the store.

    I would really like to apologise to you by phone Mrs Steele if you would be kind enough to e mail me your contact telephone number or contact me directly on my mobile number which is listed below. Could I also trouble you for your home address details as I would like to forward you on some Wickes vouchers as a gesture of goodwill. It is always our intention to offer the best possible service we can and particularly to our regular and loyal customers.

    I hope that this goes some way to rectifying the situation and look forward to hearing from you and continuing to be of service.

    Many thanks,

    Thanks again, I have been telling all my friends how brilliant you (and wickes) are.
    Originally posted by Mrs J S
    When posting a parking issue on MSE do not reveal any information that may enable PPCs to identify you. They DO monitor the forum.
    We don't need the following to help you.
    Name, Address, PCN Number, Exact Date Of Incident, Date On Invoice, Reg Number, Vehicle Picture, The Time You Entered & Left Car Park, Or The Amount of Time You Overstayed.
    Anti Enforcement Hobbyist Member
    • Coupon-mad
    • By Coupon-mad 4th Nov 13, 6:40 PM
    • 76,465 Posts
    • 89,824 Thanks
    Coupon-mad
    Wow, got to say Wickes take the prize for the best apology and vouchers too! Almost worth getting a fake PCN for!

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
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