Successful complaints about private parking tickets - how to get them cancelled!

Welsh_Exile

dontpayparkingtickets wrote: »

Hello

Im new to this thread so excuse me butting in. Just wanted to tell some
experience ive had may be of use .

1. I received a ticket for parking on double yellow lines at Morrisons supermarket . The long and short, these tickets are 101% UNenforceable and you can ignore all the ranting and raving they may throw your way. The fact is they could NEVER enforce them in Court so you canignore them.

2;. Friend of mine is disabled and parks in disabled bay at Waitrose all the time . He came back to car other day and had been given a ticket for not displaying his blue badge. He paid it before I spoke to him. He gave me all the info and I rang the management company who own/manage the land and they promised to arrange a repayment of the £60 . I do though think that they are in same position as Morrisons, if it is on Private Land then they cannot enforce these tickets ,especially not for such things are blue badge ,yellow lines etc which are only enforceable of public land.

3. I see that the LBHF (Hammersmith & Fulham) have have lost 2 appeals against Yellow Box tickets issued at the Yellow Box junction of Uxbridge Road near to the bus park/underground station befpre the Holland Park Roundabout. The location description was apparently wrong and is likely wrong on hundreds of previous/other tickets at same location and they should be ue a refund !!!!!

You are not excused. There are many, many, examples on this forum and PePiPoo of people being taken to court for parking charges with various outcomes - you really should do some research before barging in.
The advice to ignore is bad advice - much better to appeal to the PPC and then POPLA and to complain to the store and landowner.
Read the stickies to see how to do this.

barbsch

Welsh_Exile wrote: »

You are not excused. There are many, many, examples on this forum and PePiPoo of people being taken to court for parking charges with various outcomes - you really should do some research before barging in.
The advice to ignore is bad advice - much better to appeal to the PPC and then POPLA and to complain to the store and landowner.
Read the stickies to see how to do this.

hi
pls read my post 'just won an appeal'.
PE may try to sabotage the appeal process bynot sending you a reply or not sending you an appeal response nr - which you need to appeal to POPLA - I got that resolved by refering to BPA.

Coupon-mad

Why are you posting irrelevant stuff everywhere, trying to up your post count?

Emir_Salar

Hi

Success!!!

Got a parking ticket for over stay at a motorway service station, replied using this letter, with help from Umkomaas in PMs...and they have dropped the charge on first appeal!!



A charge notice has been received at this address to the registered keeper of ________

Firstly let me explain the circumstances as to ‘the drivers’ alleged ‘overstay’.
On the night in question it was raining heavily and was dark and windy. The drivers’ windscreen wipers malfunctioned and the driver had to make an emergency stop thereby entering the motorway service station. The driver drove past the service station and the adjacent car park and at no point saw a sign, due to the nature of the malfunction of the windscreen wipers and poor lighting and the weather conditions.

The driver parked in the Petrol Station in order to fix the problem, when that course of action was not forthcoming, the driver arranged for assistance, to come. The driver and passengers remained in the petrol station for the majority of the duration of the drivers alleged parking time, due to it being well lit where the car could be looked at, as opposed to the cart park which had no lighting at all.

After a long time the children in the car who were asleep woke up and the driver drove back into the car park to allow them to use the toilets and get refreshments, very shortly after entering the car park, within half an hour, assistance came, with portable lighting to illuminate the area required, the problem was fixed in situ and the driver was able to proceed with their jpurney.

Firstly I’d like the safety of the driver and passengers including children to be taken into account and level of mental and emotional stress, for that reason Id like the ticket to be cancelled. It would have been dangerous and illegal to drive on the motorway.

Further to that the signage, and in fact the entire car park, was inadequately light/visible, and given the weather conditions the driver was unable to see it. Hence the reason for the driver initially parking and remaining in the petrol station, to repair the vehicle, which conversely was very well light.

Lastly the charge you are invoicing the Registered Keeper for in no way resembles any form of loss to you or the landowner, it is therefore punitive and as such is unenforceable.

I would humbly request for you to cancel the charge, failing that could you please send me a POPLA verification code, where the above points and more will be robustly defended at appeal.

Thank You

Registered Keeper


Thank you guys on this forum for you help, if not for you I wouldnt have had the confidence to appeal.

scorzon

Woo-hoo!! Firstly a big thanks for all the advice on the forum, I followed it to the letter and success at the first hurdle; I didnt even need to contact the company issuing the PCN as it is being cancelled.

I complained in a letter to the manager of my local M&S. I used a complaint letter to Welcome Break that I found on here (or was it Pepipoo?) as a template and amended as I saw fit - I amended it a lot mind but it give me a start. I was righteously indignant and emphasized A LOT that I was (and now still am) a regular customer who had shopped there constantly since they first opened. I offered a tough stance, insisting I would contest it all the way and also a little appeal to his forgiving side and he was - basically I hedged.

I delivered the letter by hand, addressed to the manager by name, and asked him to let me know his thoughts and said I would be happy to meet face to face to discuss it if need be. Fair play to him, he called me at home, within a couple of hours. He explained the trouble they had with parking in their town centre location (something I was aware of) and we had an amiable friendly conversation, and he agreed he was going to get the ticket cancelled.

At the time of receiving the PCN I didnt even go in the store and had no receipts. I was 16 minutes over my purchased 1 hour ticket when I was PCN'd by Euro Car Parks Ltd. On the face of it I was bang to rights, just shows you.

So, WELL DONE to MARKS AND SPENCER and in particular the manager at the Petersfield branch - a stand up, decent guy. For the sake of a few quid on a ticket, they have retained my custom for many years to come, worth thousands!!! Well at the rate my missus spends money with them :-) Hmmm, wonder if there's a thread on how to deal with that................ probably only on the 'darknet' ;-)

Thanks to all the folk on here, keep up the good fight!!

Stroma

Well done, and thanks for coming here with your success story

Coupon-mad

bod1467 wrote: »

Wrong thread surely? (This one is complaints not POPLA).

Good point, trying to rush to catch up!! I have removed it.

Umkomaas

Good result scorzon, congrats. Just the way any customer-facing organisation should deal with such issues. Surely genuine (especially regular) customers should take far greater priority to any retailer than scummy PPCs, whose only interest is in generating income by persecuting and intimidating such customers.

Aldi - do take careful notice of how your high-end competitors deal with such situations!

Boult22

The below wording did the trick at sandbach Services last year.



Dear sir / Madam,

I am writing to instigate the appeals process to a wrongly issued parking fine levied on the 20th xxxxxxx 2012.

Charge notice reference 048612122xxxxx Date of notice : 11/01/13
Registration xx08 xxx - Vxxxxx.

The first photo’ shows the vehicle drawing onto the northbound services, probably correctly, at 14.04.

The second photo’ shows the same vehicle leaving the southbound services, again correctly, at 20.30.

I am intrigued to know where on the site I was parked and how the vehicle managed to get from one side of the M6 motorway (northbound) to the other side (southbound) while it was ‘parked’.

At no time between these two times was the vehicle parked on either of the two Sandbach services sites (or surely a photograph of the vehicle parked would have also been supplied possibly with a parking infringement notice attached to the car).

The owner of the vehicle (Mr. xxxx) was out of the country during that week and so I used, with his permission, this vehicle.

Between the two times I was conducting personal business in xxx, having taken two days leave from work, and at home at the address above. Other than being parked at a car park in xxx, the vehicle was at the above address at all other times of the day (20/12/12).

The second photo’ shows me leaving the southbound services to attend to a family member in xxxx who was caught short without money. This family member will be happy to provide evidence to such effect.

I will concede, that during periods when the M6 is busy I occasionally use the service roads to/from the A533 (as do many other of the residents of Sandbach) so can only come to the conclusion you have photographed the car accessing the southbound M6 at 14.04, then using the northbound slip road at 20.30 and jumped to the conclusion that I was parked on site in the intervening period. Living just over 1½ miles from the services I can assure you I have no need, or desire, to leave any of the family vehicles parked at the services.

The charge notice states that the vehicle was recorded parked, yet both photo’s show the vehicle in motion and no evidence has been submitted showing the vehicle ‘parked’.

I trust the above explanation and logic will prevail in this instance.

Umkomaas

Wow, a PPC showing some degree of common sense, even a modicum of intelligence. Not in the script, surely. Won't please their peers! Letting the side down.

Well done! Care to share who?