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Go go pets hamsters & accessories stock updates & discussion.

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  • All sorted! Just received a phone call and they have refunded the money. He said it had happened to a few orders and they had reimbursed those too.

    It Has not put me of buying from them and i will def be placing another order with them shortly. I think it was just the sheer amount of orders going thru at the time and the stocking changing so quickly!
    Member of Thrifty Gifty ~ Making money for Christmas 2010:
    £2 Savers club member no 40 ~ £54
    Amazon Vouchers BingoPort ~ £10
    Dooyoo Challenge Jan ~ £24.07 / £20.00 Yippee over target :j
  • mookie
    mookie Posts: 2,655 Forumite
    All sorted! Just received a phone call and they have refunded the money. He said it had happened to a few orders and they had reimbursed those too.

    It Has not put me of buying from them and i will def be placing another order with them shortly. I think it was just the sheer amount of orders going thru at the time and the stocking changing so quickly!

    Thanks for this, I will leave it a few days then, I'm pretty sure we will have been charged I bought my stuff the same time as you (as soon as the email came through I was fighting for hamsters lol) and the problem I had with the payment screen its highly likely, but if they are refunding automatically I'll just keep an eye out for the refund before I call them.

    It hasnt put me off buying from them either, their communication was really good, at one point I emailed the guy saying 'have been trying to pay for hamsters for over 1 hour so frustrating' and he actually took the time to reply to me :rotfl: Fast delivery which with my spend was free defo cant moan.
  • Car and garage in stock on toys r us website £14.99.
  • mookie
    mookie Posts: 2,655 Forumite
    3cheekyprincesses, I too have been charged twice could you PM me the contact number please, I have already put my stuff in the loft with the paperwork. I have emailed and will see if it is refunded automatically but should I need to chase it up at least I will have the number. Thanks
  • tiaria
    tiaria Posts: 269 Forumite
    i was charged twice too and i phoned up customers services 0161 633 9808 and they sorted it out very quickly
  • Yep i phoned same number as Tiaria 0161 633 9808. :T
    Member of Thrifty Gifty ~ Making money for Christmas 2010:
    £2 Savers club member no 40 ~ £54
    Amazon Vouchers BingoPort ~ £10
    Dooyoo Challenge Jan ~ £24.07 / £20.00 Yippee over target :j
  • I'm very tempted to get one of the hamsters for my ds for xmas but do I have to get the house or other add on straight away - can he play with just the hamster or is it no fun without the extras?
    :j Go on, shake your money maker! :j
  • nuttyles
    nuttyles Posts: 296 Forumite
    my local toysrus had loads of stock of different bits for this toy yesterday so may have in other ones too
  • i ordered mine from very catalougue, didnt know they were popular:confused:
    ***MSE...My.Special.Escape***
  • Wow, ordered beds and bags yesterday morning from mad-4-toys and they have just been delivered.

    How fast is that!!

    Just need the house and slide thing.

    TMD
    Sealed Pot Challenge #016
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