Dca Ignoring Requests Because I'm Deaf!! Help Needed Please

Runnybabbit

Thanks Pixie, I am really wound up now, I'm going to sign off now to cool down, so will speak to you later - thanks for the support hun x

Runnybabbit

MiniLauraRocks wrote: »

my point is you are complaining of discrimination by DCA - they would be if they were refusing to accept a call from another person on your behalf or refusing to speak to you through the Typetalk service.

Its very possible to get help in buying the equipment through social services/charities or using DLA money so being in debt has no reflection in being unable to purchase technology.

I also believe im not unusual in being able to phone people as a deaf person using the right equipment. Its very patronising to say "which is more than can be said for alot of deaf people" making out they are uable to do this!

Yes and whilst I agree with you on many things, why should I HAVE to discuss MY problems with a 3rd party, just because some DCA won't write to me?

I never said you were 'unusual' that you were able to use the telephone, I am glad that you can, but I can't. You are taking this out of proportion, I am merely here to sort out my debts without being put at a disadvantage by a DCA. I have requested on numerous ocassions, please send in writing, but they seem to want to ignore my request - which I believe is nothing out of the norm. I am not here to offend anyone, I just want to sort things out for ME AND MY FAMILY.

MiniLaura

well please do not state something that is untrue!! DCA are not ignoring requests due to you being deaf its just they way they work and you as a deaf person just need to find a way round it, you would prefer letters but thats not happening - so try something else - my sugguestion would be get someone to call on your behalf, state you are deaf and need to communicate another way - you situation isnt being discussed but you are letting them know you cant call, and would probably be more effective that a letter.

But please dont make out that deaf people are unable to use a telephone, there are enough barriers! You say you can't use a phone - its that you WON'T use one and thats the difference.

I hope you get something sorted out.

Runnybabbit

MiniLauraRocks wrote: »

well please do not state something that is untrue!! DCA are not ignoring requests due to you being deaf its just they way they work and you as a deaf person just need to find a way round it, you would prefer letters but thats not happening - so try something else - my sugguestion would be get someone to call on your behalf, state you are deaf and need to communicate another way - you situation isnt being discussed but you are letting them know you cant call, and would probably be more effective that a letter.

But please dont make out that deaf people are unable to use a telephone, there are enough barriers! You say you can't use a phone - its that you WON'T use one and thats the difference.

I hope you get something sorted out.

Oh, PLEASE, I have not stated something that is untrue - I am merely pointing out that the "DCA is deliberately putting me at a disadvantage" due to the fact that I cannot hear on my telephone!!!!!!!!!!!!!!!.

I don't think I am being unreasonable by asking them to communicate in writing only either.

Even if I was hearing, then I would ask them to put it in writing anyway so it makes no odds to them either way.

Listen, please accept my apologies if you feel that I have given you reason to take offence - it was certainly not intended in any way shape or form. x

Runnybabbit

speedbird1973 wrote: »

How do you know it beeped???? I smell a rat here!

No you don't, it's a figure of speech, alright - vibrated and flashed then !
Its a bit long winded to type all of the words

Runnybabbit

Hi Ames, I know ...................

What an absolute baffoon ...............

I wish to god I could put what I really wanna put (sounds familiar) but I'd be barred for life. My OH read that post, and he wasn't best pleased either.

But hey, it takes all sorts to make the world go round,

Broken_hearted

speedbird1973 wrote: »

The fact you're deaf isn't the reason you're in debt.

Maybe not in this case I don't know. In our case is we had a normal healthy working household one day and the next we had one adult seriously ill (now perminantly disabled), the other forced out of work to care for them because the system offers no help.
The attitudes to disability are shameful especialy yours. Most people as they age end up with some form of imparement so one day you may just have to eat your words, till then just pray life doesn't bite you in the !!!!.

Runnybabbit

Broken_hearted wrote: »

Maybe not in this case I don't know. In our case is we had a normal healthy working household one day and the next we had one adult seriously ill (now perminantly disabled), the other forced out of work to care for them because the system offers no help.
The attitudes to disability are shameful especialy yours. Most people as they age end up with some form of imparement so one day you may just have to eat your words, till then just pray life doesn't bite you in the !!!!.

Thank you for that post and sorry to hear you go through the same as I sometimes do.

I am really upset about the remarks made here, especially since I've only mentioned my deafness in the past week or so. I have earlier on stated that I do not want my disability to have any bearing on the outcome of my debts, I just want them to read the letters that I send. x or is that too much to ask?.

Mrs_Bones

hi Runnybabbit

I just wanted to offer you some support as well, i'v just come on and was reading that other post, just about to report it because i personally found it offensive then it just dissappeared so obviously someone else has already done it. You are not being unreasonable it's just that DCA's don't listen no matter what. There are many types of disabilities but we are all entitled to be treated equally.

Runnybabbit

Mrs_Bones wrote: »

hi Runnybabbit

I just wanted to offer you some support as well, i'v just come on and was reading that other post, just about to report it because i personally found it offensive then it just dissappeared so obviously someone else has already done it. You are not being unreasonable it's just that DCA's don't listen no matter what. There are many types of disabilities but we are all entitled to be treated equally.

Thank you for your support - it's much appreciated. The post which you were referring to was a particularly nasty attack I have to say.

For the sake of normality and getting back to the matter in hand, I've drafted up another letter, with a bit of luck they might just read it!!!!. :rolleyes:

x