"Acquiring network address", then "Limited or no connectivity"

bitsandpieces

HC wrote: »

I've tried that. I get a false connection: it says I'm connected perfectly but there is no connection.

Sorry - reading comprehension must be worse at this time of night...

That is odd - probably stating the obvious, but you've assigned the router's IP as the default gateway? Also, you say you've tried manually setting DNS servers, some ISP's DNS servers can occasionally seem temperamental - worth trying setting it to something like openDNS servers, if you haven't already.

Anyway, good luck

cheekyweegit

Sorry to hear my suggestions never worked, I know your using a wireless adapter, but the reason I suggested rebooting the modem / router was due to my network set up.

I'm on virgin media formerly telewest cable so my set up is a surfboard modem connected into a linksys router which is hard wired into my desktop pc and I run the laptop from it's built in wireless card and the upstairs pc via a linksys wireless adapter.

It's my surfboard modem which ultimately controls my broadband connection hence me rebooting that to all going well give me a fresh line and new ip address, the adpaters will just pick up the signal given to these from ultimately what is broadcast via your router via the original connection.

Are you cable or adsl? If your adsl have you checked your filters? (You should have one on each box in use in your home, which is supposed to stop interference with the line.) It's possible you have a faulty filter on your line and this is what is causing your line to fall over. Try disconnecting everything from your phone line and connect your broadband directly in and see if this makes a difference. If it works fine, then plug your filter in and see what happens.

Another thing it could be is interference on the line from another telephone. You've not upgraded your phone to a dect cordless by any chance? I know a few years ago when I worked on a Broadband help desk, now and again, we would get one which interfered with the line.

Speaking of the line, have you called your provider, just incase the line itself is faulty and it's not your equipment at all.

HC_2

bitsandpieces wrote: »

Sorry - reading comprehension must be worse at this time of night...

That is odd - probably stating the obvious, but you've assigned the router's IP as the default gateway? Also, you say you've tried manually setting DNS servers, some ISP's DNS servers can occasionally seem temperamental - worth trying setting it to something like openDNS servers, if you haven't already.

Anyway, good luck

No problem. It was a very long, boring list.

Yes, the router's gateway is 192.168.0.1.

I've tried various DNS addresses, all of which have worked before. (I keep notes.) But if you have any suggestions about that I'd be happy to try them.

But what I don't understand - and what frustrates me - is that one minute it works and the next it doesn't.

Cat695

just out of interest do you have an xbox360 or PS3 connected to it???

is the connection secure???

If a PS3 or xbox360 try to connect they will cause the router to reboot because of PnP (i think its PnP) my netgear did this all the time i nearly chucked it and netgear helpline didn't solve it....it was only googling that i found this out and when i turned this PnP off it works fine now and have never had a problem since (maybe your netgear is doing the same?

oh and latest drivers etc

HC_2

cheekyweegit wrote: »

Sorry to hear my suggestions never worked, I know your using a wireless adapter, but the reason I suggested rebooting the modem / router was due to my network set up.

I'm on virgin media formerly telewest cable so my set up is a surfboard modem connected into a linksys router which is hard wired into my desktop pc and I run the laptop from it's built in wireless card and the upstairs pc via a linksys wireless adapter.

It's my surfboard modem which ultimately controls my broadband connection hence me rebooting that to all going well give me a fresh line and new ip address, the adpaters will just pick up the signal given to these from ultimately what is broadcast via your router via the original connection.

Are you cable or adsl? If your adsl have you checked your filters? (You should have one on each box in use in your home, which is supposed to stop interference with the line.) It's possible you have a faulty filter on your line and this is what is causing your line to fall over. Try disconnecting everything from your phone line and connect your broadband directly in and see if this makes a difference. If it works fine, then plug your filter in and see what happens.

Another thing it could be is interference on the line from another telephone. You've not upgraded your phone to a dect cordless by any chance? I know a few years ago when I worked on a Broadband help desk, now and again, we would get one which interfered with the line.

Speaking of the line, have you called your provider, just incase the line itself is faulty and it's not your equipment at all.

You're starting to use language that a poor country girl doesn't understand!

I'm ASDL and I have microfilters on every phone point. I think I might try your suggesting of seeing if one of them is faulty - but remember that my laptop works fine.

I haven't upgraded my phone, and the line can't be faulty - the hard-wired PC works, as does my laptop.

HC_2

Cat695 wrote: »

just out of interest do you have an xbox360 or PS3 connected to it???

is the connection secure???

If a PS3 or xbox360 try to connect they will cause the router to reboot because of PnP (i think its PnP) my netgear did this all the time i nearly chucked it and netgear helpline didn't solve it....it was only googling that i found this out and when i turned this PnP off it works fine now and have never had a problem since (maybe your netgear is doing the same?

oh and latest drivers etc

No games console is connected to it.

The connection is not secure. (I know it should be but I never get around to it.)

I have the latest driver.

cheekyweegit

Ok last reply before I do the sleep thing sorry (but if it's any help it's bugging me too now).


Is your wireless adapter USB? Could it be a faulty USB connection on your computer? Can you plug another USB device into the port and see if this works properly. MP3 player / printer / webcam to name a few off the top of my head, just to see if they work properly. (I've had a dodgy port before).

Check to see there is no dust in the port or the adapter which might be affecting the connection.

Lastly and I know you really don't want to do this, but you need to try and hard wire the computer to your router to rule out the PC itself being faulty. If it works fine hard wired into the router as opposed to wireless via the adapter, you know the problem is with the adapter. If the PC detects your network address this way you can try and connect it via the adapter sitting right next to the router and see if it holds.

Good luck and if this doesn't work and you need to phone netgear please post and let us know what they say to try and resolve it.

Thanks in advance.

PS I'm a girlie too, just not a little one despite the username at 5ft 10ins

HC_2

cheekyweegit wrote: »

Ok last reply before I do the sleep thing sorry (but if it's any help it's bugging me too now).


Is your wireless adapter USB? Could it be a faulty USB connection on your computer? Can you plug another USB device into the port and see if this works properly. MP3 player / printer / webcam to name a few off the top of my head, just to see if they work properly. (I've had a dodgy port before).

Check to see there is no dust in the port or the adapter which might be affecting the connection.

Lastly and I know you really don't want to do this, but you need to try and hard wire the computer to your router to rule out the PC itself being faulty. If it works fine hard wired into the router as opposed to wireless via the adapter, you know the problem is with the adapter. If the PC detects your network address this way you can try and connect it via the adapter sitting right next to the router and see if it holds.

Good luck and if this doesn't work and you need to phone netgear please post and let us know what they say to try and resolve it.

Thanks in advance.

PS I'm a girlie too, just not a little one despite the username at 5ft 10ins

Night, Joyce. Sleep tight.

Have tried various USB ports.

Cannot see how I can hard-wire router to PC, even temporarily. No telephone point.

Flagging myself now, hence short sentences.

I'm a dwarf - 5' 1".

chickmug

Hi HC
Last year I had the same problem and tried many many solutions none of which worked. I had enjoyed wireless connection for several years and then nothing. I called various helplines, tried three different makes of router, tried on my other PC's in the house and even tried two separate PC Engineers. One of the engineers was supposed to be a specialist but even he admitted there must be factors in my house that was stopping the connection.

A neigbour, that worked in Argos, said they regularly took routers back as they just would not connect and then I read an article that said around 20% of people just could not establish a consistent wireless connection.

My solution was to buy Home Plugs as per link below and since then never had any problems. OK they will cost money but are really good.

http://www.solwise.co.uk/net-powerline-pl-85pe.htm

HC_2

chickmug wrote: »

Hi HC
Last year I had the same problem and tried many many solutions none of which worked. I had enjoyed wireless connection for several years and then nothing. I called various helplines, tried three different makes of router, tried on my other PC's in the house and even tried two separate PC Engineers. One of the engineers was supposed to be a specialist but even he admitted there must be factors in my house that was stopping the connection.

A neigbour, that worked in Argos, said they regularly took routers back as they just would not connect and then I read an article that said around 20% of people just could not establish a consistent wireless connection.

My solution was to buy Home Plugs as per link below and since then never had any problems. OK they will cost money but are really good.

http://www.solwise.co.uk/net-powerline-pl-85pe.htm

I've heard wonderful things about homeplugs before, so this morning I bought two Advent ones.

However, what a surprise! I'm having problems with those too!

I've plugged one into the router and installed the software. It's detected it with no problem.

The other one I've attached to the downstairs desktop, but it can't see it, and neither can the upstairs one.

Advent don't appear to have a support line, so I'm not sure what to do. Usually I Google to find answers to PC problems but it seems that homeplugs are so new that there isn't much about them on the Internet.