comet how to complain about them

THE_LONE_RANGER_4

sorry as i have been told , many shop workers do not know what they are selling there clueless hence there poor salarys it reflects it ,
if service is crap i tell them if in the usa, germany, france, you do not waffle on about it you give them a kick up the arss and tell them to sort IT they have taken your money at the end of the day DELIVER THE CORRECT ITEM IN PERFECT ORDER AND SORT IT OUT TODAY NOT WHEN YOU FEEL LIKE IT.

uktim29

Yeah, I'm right then.

It's you, the way you speak to other people has caused all this to happen to you. People these days don't spend years doing the same job, so if they sell 10,000 products they won't know the inside and out of everything. It's common sense to figure that out. In the US, France & Germany it's the same as well, thats just the usual rubbish someone who loves winging from Britain always spouts!

Everything that goes wrong with you will have been brought on by your own attitude where you just have no respect.

I have no sympathy for you Lone Ranger.

"Remember, I told you!!!":rotfl: :rotfl: :rotfl:

THE_LONE_RANGER_4

respect for who??? they havent earned it and never will with there attitude problems, and an amazing lack of knowledge of the product they are selling what a pathetic excuse people change jobs all the while??if you cant do the job properly go get another as i have stated , i win my complaints, i do not complain if there is no chance of that happening .
I also employ 7 staff for both of our business if they fail to talk to my customers with respect and yes bend over backwards to assist no matter how awkward the customer is then there down the road ,i will not allow a staff member to be truculent with any of my customers no matter how rude they are which i may point out is not very often as i give excellent service ie customer service and ensure my staff do at all times hence why im the employer and not an employee .
i think rhis is where a lot of the sales people fall down they forget they are an employee fronting a company you go to the top of that company they would be very annoyed at the behavior of there staff.

uktim29

THE_LONE_RANGER wrote: »

they havent earned it and never will with there attitude problems

The attitude problem is blatantly with you.

Your staff may know any products/services you sell. But then I don't expect you sell 10,000 different products as some business's do. If you did, I don't expect your staff would be that knowledgeable then.

Telling someone to "get another job" is a load of rubbish. The next person to do the job will be in exactly the same position so that wouldn't have solved anything.

It won't do you any harm treating people with respect that do job that may require 100 times more knowledge than any job you've ever done or your staff do. It's not their fault that companies often through their staff in the deep end. It is not practical for companies with massive product lines to train their staff to the extent they know every product as if they made it themselves.

You're just making excuses to justify rudeness. If an individual has any standards then they treat others they've met for the first time with respect (whether this person is in employment or not). There is no excuse for not doing this or using the term "oiks" for a person working in a job which obviously has much more demand for knowledge than you've ever done.

I'll also remind you that there is no evidence from the op of any staff rudeness. The only fact above is the op doesn't understand the member of staffs job and was blatantly rude to them. The op just assumes they knew exactly what the member of staff was suppose to be doing when they didn't. He was there to fix a crack that the op couldn't locate!!!!

Then you come along trying to justify rudeness for poor service. There isn't a shred of evidence above of any poor service, the op couldn't even locate the crack they wanted the guy to fix. So how the hell can he fix that! Didn't you even read it? Your obviously just a cynic who will create "bad service" in your head even when it isn't there. Your cynical attitude towards service make you assume you'll get bad service everywhere you go (you've wrote this before you try to argue it).

Cynics like yourself can't see good service, they just blank it out. If they can't find fault they go on some sort of inspection in their heads as if their doing some sort of "head office" visit or pretenting you own it and then will try and locate fault that way. Your never be happy because you've decided to condemn service in the UK in your head. It's your fault you've done that because you're a cynic. It's you who has the attitude problem and you who needs to change.

THE_LONE_RANGER_4

your salary reflects the importance of your job, as for 10,000 products i assume were not talking comet here? basic knowledge of the goods you sell is paramount , and why is go get another job stupid if you cant do properly then do not do it if you cant do it to the best of your abilty then go get another job thats the problem with many shop sales staff they do not want to do the job its a case of needs must the ones that can do it properly end up management very quickly.
I would also add if you are being paid to serve then thats what you should do, but recent research shows many brits do not like to serve hence poor customer service as for respect you will get it if you give a 5 star service.

uktim29

If I you started a job at Comet tomorrow then you'd be an expert on every single product and be able to answer thousands of question about every single item.

Before you come back with "yes", I wasn't born yesterday.

By the way, how are people suppose to know how much they'll like a job before they even start it?

How do you know they won't get another job? You've just guessed that because your a cynic.

THE_LONE_RANGER wrote: »

but recent research shows many brits do not like to serve hence poor customer service

What recent research? I bet this is some cynical made up rubbish. If not lets see it then.

uktim29 wrote: »

Your obviously just a cynic who will create "bad service" in your head even when it isn't there.

You've just done it there haven't you?

THE_LONE_RANGER_4

so people apply for any old job and hope they like it??, the ones that do are the type that do not know what they want to do with there lives and just drift in and out of any dead end job.
british people struggle to serve , and with being told what to do ,that is why many jobs have gone abroad its not just to do with costs and many hotels etc etc employ eastern europeans and philipinos becouse they no how to serve customers even my uncle now employs poles on his farm now they work do not whinge and whine and do as they are told you know what they are paid to do, im not a cynic its all fact.statistics prove it british employers are showing there cards by who they employ.

uktim29

THE_LONE_RANGER wrote: »

so people apply for any old job and hope they like it??, the ones that do are the type that do not know what they want to do with there lives and just drift in and out of any dead end job.

Or might be young!

THE_LONE_RANGER wrote: »

british people struggle to serve.

So you did make the survey up then.

THE_LONE_RANGER wrote: »

that is why many jobs have gone abroad its not just to do with costs and many hotels etc etc employ eastern europeans and philipinos becouse

No it's because they are the cheapest form of labor (and they'll probably stay in the job longer). I thought you'd know these things running a business.

I'm someone who's had experience employing eastern Europeans etc, believe me, they moan just as much as the British. You're making cynical assumptions again.

THE_LONE_RANGER_4

uktim29 wrote: »

Or might be young!



So you did make the survey up then. no

No it's because they are the cheapest form of labor (and they'll probably stay in the job longer). I thought you'd know these things running a business. incorrect they are paid the same hospital staff / hotel staff/ factory workers/ farm labourers/ exactly the same as there british counter part who wishes to do the same job doing exactly the same however they give the employer there moneys worth... dont believe tabloid crapp

I'm someone who's had experience employing eastern Europeans etc, believe me, they moan just as much as the British.every one has the odd moan but for very different reasons

i found they moan when they are being taken advantage of by other employees who have a bit of a chip on there shoulder.
some brits forget they are employees and forget who is paying there wages etc etc and dare i say they EU show the british work force in some areas work ethic.
assumptions again.

i do not think so

uktim29

Yeah but you don't actually know.

You've already said this is from a third party. You're obviously a cynic. And I know first hand.