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Lost £160.50 on Ebay :0(

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  • fuzzgun19
    fuzzgun19 Posts: 7,767 Forumite
    Part of the Furniture 1,000 Posts
    When i had to go through ebays standard protection claim, it took 9 months from start to finish!!
    'Ebay fraud' are totally useless at answering emails and keeping you informed!
    :mad:
    I Hate Jobsworths!!!
  • nk2005
    nk2005 Posts: 5 Forumite
    2nd- Method of payment. When buying high value goods it's strongly recommended that you pay with Paypal using a credit card. If things do go pear-shaped at least with Paypal you have some recourse. There's always the chance Paypal will action a chargeback to get your money back. If this is not possible, then your credit card company could reimburse you.[/b]

    Anyway, try the numbers and live chat above to see if you get any joy.

    Good Luck!

    Hi, I am new here but have enjoyed all the info offered since I have found the site the last few days and thought I would add my tuppence worth in here about this post.
    You can not claim back from credit card company for paypal payment, paypal are quite cleaver on this, when you sign up with them you waive your rights by agreeing to there terms and conditions (after all who reads the terms and conditions?), the credit card transaction is between you and paypal only, then paypal pay a seller as a separate transaction even though when you do it seams seamless, you can check this by looking at your paypal account after paying for a item and you will see two transaction against the item, 1 to transfer money to your paypal account and the other to transfer money to seller.
    Also if paying for a high value item by paypal make sure the item shows the £500 protection symbol on the item page below the seller ID otherwise you will only get £15 (I think) back if standard purchase protection is shown
  • nk2005
    nk2005 Posts: 5 Forumite
    fuzzgun19 wrote:
    When i had to go through ebays standard protection claim, it took 9 months from start to finish!!
    'Ebay fraud' are totally useless at answering emails and keeping you informed!
    :mad:
    Can anyone explain why people blaim ebay so much when things go wrong with a transaction? after all ebay are just a host for these adds in the same way the local classifieds are, if someone is ripped off through say buying a car in autotrader or whatever they blaim the seller and wouldn't dream of trying to get there money back from the magazine, if they are ripped of by a seller on ebay they blaim ebay??? At least ebay will look at the fraud and eventually compensate the buyer which is more than the classifieds will do
  • If you look up items costing 1p you will notice a lot of buyers purchasing useless items for 1p.

    And sellers selling them, such as this one....


    Sam.
  • OllieLong
    OllieLong Posts: 486 Forumite
    "If you are going to leave neutral or negative feedback please DON'T BID as you will recieve negative feedback"
    :rolleyes:
  • Keith
    Keith Posts: 2,924 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    How do you list for
    Time left: 77 days, 16 hours 40 minutes 50 seconds
    ?
  • Shop listings can be for 90 days - but it costs I think £6.99 a month to have one.
    I eBay, you eBay, we eBay.... just do it!!!!!
  • buggu
    buggu Posts: 456 Forumite
    i,m thinking of buying something from somone with a low feedback( 13). Ive looked into there feedback(not much to look at) and made sure he accepts paypal. was wondering is it worth the risk for something worth around £60/£70, would i recieve any compensation under paypal buyers complaint procedeure ( not paypal protection scheme) and how much will they charge me ( i know ebay will charge £15 if i lodge complaint with them).
  • MEMBER02
    MEMBER02 Posts: 812 Forumite
    Part of the Furniture Combo Breaker
    Hi if anything goes wromg you will get refunded by paypal,but if sellers paypal account is empty you will lose £15,but paypal say you still may get this £15 back if they can recover from seller,i have claimed through paypal a couple of times and have not yet received my £15 back.
  • soolin
    soolin Posts: 74,162 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    MEMBER02 wrote:
    Hi if anything goes wromg you will get refunded by paypal,but if sellers paypal account is empty you will lose £15,but paypal say you still may get this £15 back if they can recover from seller,i have claimed through paypal a couple of times and have not yet received my £15 back.

    It's ebay claims that charge a £15 admin fee, paypal claims are all or nothing, they don't charge for a chargeback at all.

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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