NatWest bank - what have I done wrong?

NUFCnutter

I am intrigued to find out what is happening with this.

MABLE

Perhaps they think the OP is into money laundering or is a drug dealer. Also it could be something on your credit report and provided the letter from the NATWEST is genuine I would definately have sight of your credit report.

Also if the OP phoned Royal Mail postcodes and give them the PO Box no. and postcode for the box they will be able to confirm the company name behind the box.

runicfire

Sounds VERY dodgy if you ask me. These two sections in particular ring alarm bells for me:

"Should you possess a debit card or chequebook, please return them using the enclosed pre-paid envelope to the above address"

They will already know what you posess - 'Should' just does not sit right. And I doubt the bank would ask you to return them anyway.

"We assure you that we have only reached this decision after careful consideration, however our decision is final and we are not prepared to enter into any discussion in relation to it."

Again, the tone just does not sit right - banks and companies in general rarely say 'we are not prepared to enter into any discussion in relation to it'

Sounds like a very nicely worded scam to me - take it into a local branch!

thriftymomma

Go into the branch or at the very least call the natwest customer services. This does sound dodgy. Hope you get it sorted.

MABLE

Out of curiosity I would like to know the outcome.

bestpud

This has got 'SCAM' written all over it!!!

They are trying to prevent you calling Natwest by saying it is non-negotiable - one phonecall and you'd know it is a scam! If it were from Natwest, I am sure they would offer you the opportunity to discuss it with someone.

I'd have thought they'd ask you to destroy any cards rather than return them too.

Did it address you by name?

BruceyBonus

What is the address of the envelope that they are asking you to send the card to?

MABLE

bestpud wrote: »

This has got 'SCAM' written all over it!!!

They are trying to prevent you calling Natwest by saying it is non-negotiable - one phonecall and you'd know it is a scam! If it were from Natwest, I am sure they would offer you the opportunity to discuss it with someone.

I'd have thought they'd ask you to destroy any cards rather than return them too.

Did it address you by name?

Very very strange indeed!

Belnahua

And how do you know it's a genuine motorcycle courier? Very unlikely, they'd use Recorded Delivery or Special D. Would the bank waste the money on a motorcycle courier?

This has SCAM written all over it; Please let us know how you got on with your bank - if nothing else they need to know in case other customers are being targeted!

LilacPixie

From Natwests own site about scams

If received in written format, will probably be grammatically incorrect , contain spelling errors and give you a PO box number as a contact address

Funnily enough Natwest seems to refer to itself as 'Natwest - part of the RBS group' and not Natwest PLC or national westminster bank PLC.