CSA phasing question

Lil2002

Loopy_Girl wrote: »

Yes that's true but Mark has already said that they have admitted breaching the PI. Maybe as it's the phasing, the CSA are sending out new schedules every month or so. And as an employer, they have to take off what is requested. It's not their business to take a wee drop as they think he will struggle. If they don't take what's asked then they can get fined.

Nope - the employer just has to state that it would breach his protected income to take the full amount. Usually something can be deducted just not the whole amount.

Don't know what is happening with this case. Even with phasing, the schedule should have been for a year at a time - which doesn't explain all those different amounts.

markeymark

the first ex has been getting around £340 per month since i started paying on cs1, when it merged to cs2 shes getting more than this amount!

markeymark

ok folks got a quick update on my case

the case review officer had been out 4 weeks ago to conduct his face 2 face interview, he promised me that he would have a reply to me in 2 weeks, now its 2 weeks late

I have his mobile number from the csa letter, have tried it 3 times in 2 weeks, twice it was switched off and going onto answer machine, so i left a message both times

today, it was switched on, but went to answer machine after ringing out, left another message

then i phoned csa to find out whats happening, basically the girl looked at my notes and said the girl dealing with it their is off for a week! quite handy!

but she said that she had received the case workers findings and she was going to work on them to get me a solution, but she cant do this as the data protection team have my files!! (i applied for these at beginning of June) so looks like i will have to wait till she receives them back

i basically said to the girl that i was not happy being kept out of the loop and that i should have had an interim response to let me know there was going to be a hold up

Do i just wait now as they have a set time to sort out my complaint or do i escalate it to the next stage

Sensemaya

markeymark wrote: »

ok folks got a quick update on my case

the case review officer had been out 4 weeks ago to conduct his face 2 face interview, he promised me that he would have a reply to me in 2 weeks, now its 2 weeks late

I have his mobile number from the csa letter, have tried it 3 times in 2 weeks, twice it was switched off and going onto answer machine, so i left a message both times

today, it was switched on, but went to answer machine after ringing out, left another message

then i phoned csa to find out whats happening, basically the girl looked at my notes and said the girl dealing with it their is off for a week! quite handy!

but she said that she had received the case workers findings and she was going to work on them to get me a solution, but she cant do this as the data protection team have my files!! (i applied for these at beginning of June) so looks like i will have to wait till she receives them back

i basically said to the girl that i was not happy being kept out of the loop and that i should have had an interim response to let me know there was going to be a hold up

Do i just wait now as they have a set time to sort out my complaint or do i escalate it to the next stage

Don't they make you pig-sick?

You get sick and tired of hearing the same old lame excuses, in meetings, on holiday, broken promises.

As for your file being passed on to DPA...do they not do a copy? I suppose it has got lost within their internal post.

Sorry for moaning. Not much comfort to you and can't offer any advice, except for just hang on in there, keep strong and keep complaining.

MP?

markeymark

you get used to their pathetic excuses, im waiting to see if i get anywhere with them before going to the next level

however im not hopeful, they basically seem above the law

markeymark

just a quick update folks, still waiting on the final response from CSA review team!! just got my data files over weekend, so will need time to go thru them with a fine toothcomb, seems neverending

markeymark

just an update to this post, the ICE have given the CSA about 8 recommendations, they have until the 6th February to complete them,not holding my breath

Merry_Gentry

Hope you hear something tomorrow Markeymark.

markeymark

thanks for the support Merry_Gentry however for some reason im not holding out hope!!

Loopy_Girl

Keep us posted though eh Mark? Been interested to see how this goes....have my fingers crossed for you x