Atlantic Electric and Gas

COS

foxxboy

Try this site as

http://djbnet.co.uk/tel/

System

In Martin's latest e-mail he mentions price rises for Atlantic. Does anyone know if these will affect existing customers. I have heard nothing at all from the company regarding this. It states on their website that customers will get plenty of notice before any increases. I cannot find any relevant info regarding this on the internet either. Does anyone have any idea as to what is happening? ???

RIP1_2

Atlantic have increased their prices for gas on March 9 but this only applies for new customers. Electricity prices have remained the same. This applies for domestic customers only.

foxxboy

Thanks for clarifying that RIP1. But how do I make sure as an existing Atlantic customer, I'm getting the best deal when comparison sites are using a different set of tariffs? Any suggestions?

???

PhiL_P_3

Well you could look at it from the perspective that presumably when you changed supplier to Atlantic they were the cheapest, and if they haven't raised their prices since (for existing customers) when a fair number of competitors have, they're most likely still the best option!

I see what you're saying though; if they're running different rates for new and existing customers it makes it very difficult to do price comparisons..

RIP1_2

Unfortunatley tariff comparison websites cannot incorporate a search with the rates that you are on. The only real option is to get the rates you are paying and compare them against the rates published on the sites for the other companies. This then will tell you if you have the best rates but it will not tell you if you have the best deal. The best deal will incorporate any discounts that may be on offer.

At present it seems like you will have to do this yourself unless there is a comparison website out there where you can enter all your details of rates etc and then compare?

I'm not sure whether comparsion websites tell you when you you quote on them that these may not be the rates that that you are being charged. This could mean some people are changing when it fact they are best off where they are.

lisyloo

You will also need to take into account standing charges and any other fees e.g. Telecom plus have membership fees.

You also need to take account of any impending prices rises that are going on at the moment.

Not simple is it?

gord_3

Ive been with Atlantic for 23 months. Although they're one of the cheapest their customer service is terrible. Although my meters have been read several times I still haven't had a bill for gas or electric that wasn,t estimated,even if you give them the reading over the 'phone.The last bill arrive feb 27th and is ated dec 20th! I also had to get energywatch involved to get my 8.5% annual discount. They kept saying a cheque was in the post then they denied ever offering a discount(it isn't mentioned when you sign up but is on the website) I am pretty certain I won't get my discount when my 2 years are up so i am now in the process of changing again.

jo_b_2

Was planning to switch to Atlantic for gas + elec. I take it from this thread that this is probably not a wise move?
???

System

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