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Dispute over the colour of this item.

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24

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  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    Wonder if they're in the habit of stealing photos.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • Katyag
    Katyag Posts: 1,217 Forumite
    Bit big sorry, but that was taken a few mins ago on my kitchen work surface. I appreciate cameras dont capture colours exact cause the real thing is even darker than this pic shows.

    You can see the check pattern slightly and it certainly doesnt look blue to me.

    Mixture023Small.jpg
    Bringing up 2 handsome boys and 1 gorgeous girl the MSE way!
    Joseph born 19th December 2001
    Matthew born 8th August 2007
    Tara born 23rd January 2011
  • soolin
    soolin Posts: 74,116 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Wonder if they're in the habit of stealing photos.

    That's a good point..it would explain the complete difference between the photo and the item supplied.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Katyag
    Katyag Posts: 1,217 Forumite
    I have told her what I got is totally different colour to what the pic was, told her I have taken a pic of it myself if she wants to see it and as it wasnt what I expected that I would like to return it for a refund.

    Will see what she says.
    Bringing up 2 handsome boys and 1 gorgeous girl the MSE way!
    Joseph born 19th December 2001
    Matthew born 8th August 2007
    Tara born 23rd January 2011
  • shellsuit
    shellsuit Posts: 24,749 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    Katyag wrote: »
    Bit big sorry, but that was taken a few mins ago on my kitchen work surface. I appreciate cameras dont capture colours exact cause the real thing is even darker than this pic shows.

    You can see the check pattern slightly and it certainly doesnt look blue to me.

    Mixture023Small.jpg

    The pic on the auction looks black and grey to me.

    The pic above looks black and grey/browny to me, so it could well be the one the seller had for sale.
    Tank fly boss walk jam nitty gritty...
  • shellsuit
    shellsuit Posts: 24,749 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    Tank fly boss walk jam nitty gritty...
  • Katyag
    Katyag Posts: 1,217 Forumite
    Auction pic to me looks a lot brighter blue, like I said I appreciate cameras dont get the colours exact but surely you would keep going til you get an accurate pic.

    Meant this for the auction I bid on, not the new one you have found.
    Bringing up 2 handsome boys and 1 gorgeous girl the MSE way!
    Joseph born 19th December 2001
    Matthew born 8th August 2007
    Tara born 23rd January 2011
  • jungliemac
    jungliemac Posts: 435 Forumite
    This is the same as the car seat cover I have and the check is so small its really hard to photograph. It looks brown and black on my pc. I know when I was looking for a matching cover I had to email the sellers and ask them to describe the colour/fabric as really hard to get an accurate picture.
    True MSE'r -Money Spending Expert :D
  • Dime_Bar
    Dime_Bar Posts: 584 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    I would actually say from thoose to pictures they are the same - yes the colours in the first one look blue/grey but they do on yours. Your picture is close up and in a lower light condition so you can make out the pattern.

    The seller has not done them selves any favours by not putting the colour in the description but you may have to just take this one on the chin.
    The only way of finding the limits of the possible is by going beyond them into the impossible.
    Arthur C. Clarke
  • Katyag
    Katyag Posts: 1,217 Forumite
    jungliemac wrote: »
    I know when I was looking for a matching cover I had to email the sellers and ask them to describe the colour/fabric as really hard to get an accurate picture.

    Thats what I mean, its hard to get an accurate pic so surely you would keep trying. In hindsight I should have emailed and asked the colour since she doesnt state it and looking at the pic it seems blue.
    Bringing up 2 handsome boys and 1 gorgeous girl the MSE way!
    Joseph born 19th December 2001
    Matthew born 8th August 2007
    Tara born 23rd January 2011
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