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Dispute over the colour of this item.
Katyag
Posts: 1,217 Forumite
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=300223471368&ssPageName=ADME:X:RTQ:GB:1123
Can some of you lovely people look at the above auction and tell me what colour of car seat cover you see.
I see a bluey / grey ish one with black round the outside.
It has arrived and its a black / brown check pattern. I have queried it and the seller says to them the picture is clearly black and brown.
I bought it under the impression it was blue so would i be within my rights to ask to return it for a refund?
Many thanks.
Can some of you lovely people look at the above auction and tell me what colour of car seat cover you see.
I see a bluey / grey ish one with black round the outside.
It has arrived and its a black / brown check pattern. I have queried it and the seller says to them the picture is clearly black and brown.
I bought it under the impression it was blue so would i be within my rights to ask to return it for a refund?
Many thanks.
Bringing up 2 handsome boys and 1 gorgeous girl the MSE way!
Joseph born 19th December 2001
Matthew born 8th August 2007
Tara born 23rd January 2011
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Comments
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Looks blue/gray to me, did you pay via paypal, should be easy to get refund0
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Thank you, was worried my eyes were faulty! lol
Yes i paid via paypal. Do I now ask the seller for a refund to give her a chance to sort it before going straight to a claim?Bringing up 2 handsome boys and 1 gorgeous girl the MSE way!Joseph born 19th December 2001Matthew born 8th August 2007Tara born 23rd January 20110 -
It's blue/grey to me. If you got a brown one then I'd say it's not as described. Do you have a pic of the one that you received?0
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I will go and take one just now, I did consider taking a pic of the one I got and sending it to the seller.Bringing up 2 handsome boys and 1 gorgeous girl the MSE way!Joseph born 19th December 2001Matthew born 8th August 2007Tara born 23rd January 20110
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I don't think there is any guarantee that paypal will find in your favour as the colour is not stated in the auction. It might be worth keep trying the seller as best you can, as that might be the best bet of an outcome here.
However, if you do go to a paypal dispute make sure you take the opportunity to upload a picture of the cover you receievd, The facility is there in the dispute console as I came across it recently.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
it looks blue and grey to me too0
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blue/grey - and definitely no check pattern!
"Stay Wonky":D
:j:jBecome Mrs Pepe 9 October 2012 :j:j0 -
Def blue and grey to me0
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It appears we all, apart from the seller, see the same bluey/greyish seat cover.
It appears this may not be the first time the seller has dispatched a different item to that photographed.trousers colour totally different from photo.seller couldn't care less
Jun-19-07 11:56- Rating mutually withdrawn
Buyer and seller mutually agreed to withdraw feedback for this item. Learn more.
retaliation given by seller
what a shame first neg feedback in 4 years
Jun-21-07 01:41- Rating mutually withdrawn
Buyer and seller mutually agreed to withdraw feedback for this item. Learn more.
Fortunately, they won't be able to do that again
It's usually best to approach the seller without raising a formal dispute initially. A dispute usually just brings up the defence barriers. As soon as there appears to be any arguement, raise a dispute. The dispute is not a claim in itself and can be closed if you are get what you want resulting in no action - all it does is records the discussion and agreements made should either of you decide to raise the dispute to a claim. I would only raise it to a claim once no chance of a resolution is likely, but before the cut-off time (I think 20 days after the dispute is initially raised, but you will be advised and reminded of this before auto-closure)Katyag wrote:...Do I now ask the seller for a refund to give her a chance to sort it before going straight to a claim?...
If paypal fail to find in your favour, you could always try a county court. With so many people appearing to agree with you, I guess a judge would too
(but then none of us has seen the actual item yet, but the seller seems to agree it is actually a brown check they have supplied)"Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100 - Rating mutually withdrawn
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It looks black/grey on my monitor.A minute at the till, a lifetime on the bill.
Nothing tastes as good as being slim feels.
one life, live it!0
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