quidco - what a shambles

KILL_BILL

Rex_Mundi wrote: »

I've been using Quidco since not long after they set up. I remember when they first set up and were mentioned on these boards. I cautioned people about this new type of cashback site that paid 100% and wasn't sure of how genuine the site was at that time (when Quidco set up, 100% cashback sites were unheard of). It wasn't until their first round of payouts (I was very sceptical up until then) that I realised they were genuine. I'm happy to say that since my first doubts, they have been excellent for me and many others.

Rather than moaning about them, we should all appreciate Quidco for introducing this 100% cashback culture that we see other sites offering now (they have to if they want to be competitive). Before Quidco were around, cashback site deals averaged around the 50% mark (with the site keeping the other 50%).

Tracking problems can and do occur with all cashback sites.

duh

if you read my original thread and the thread of others you will see that the point being raised is the lack of communication from quidco !

tracking is tracking which we know all about

not responding to questions raised in tickets is unaceptable

Rex_Mundi

KILL_BILL wrote: »

duh

if you read my original thread and the thread of others you will see that the point being raised is the lack of communication from quidco

not responding to questions raised in tickets is unaceptable

That's a valid point, and one that Quidco should address if they want to keep their users. They have good competition out there now with 100% cashback sites. If they are seen to be failing their members, this would certainly affect the amount of people that use them for cashback.

Oggyoi

I have had a Betfair ticket in with Quidco since March, supplied all the information as requested and am still awaiting. Communication is slow and poor :

Admin2008-04-07 16:46:52The status has changed from being processed to ready to send.

You2008-05-06 23:49:38Can you please update me on this. What is the delay now ?
I have NOT had a reply to the message sent 12 days ago :mad:

I have joined other sites and thankfully never even had to raise a ticket with any of them...Quidco have gone from a brand leader to an also ran, sadly to say.