Halifax Credit Card Scam

PROLIANT

Almost_In_The_Black wrote: »

Just to pick up on this point (not that it makes too much of a difference) but all HBOS credit card activations are handled by their own call centre in Cardiff. They're not outsourced.

Ah well, just thought is was all cards it must just be Visa then.

Almost_In_The_Black

Varies by company I'd guess just like the whole Indian call centre piece, some companies like it some don't.

StevieJ

Scam is probably to strong a word, what about the phrase screw every last penny out of customers?

Tori_Bellatrix

StevieJ wrote: »

Exactly, just where is the scam/con ? Looking but I can't find it ! Whenever the word scam/con is used it's invariably by a new poster and isn't anything of the sort.

Scam is probably to strong a word, what about the phrase screw every last penny out of customers?

I disagree ... You have a choice, you either take it or you don't. End of ... That's not to say that their selling techniques can't be persuasive but you can say no

StevieJ

Tori_Bellatrix wrote: »

I disagree ... You have a choice, you either take it or you don't. End of ... That's not to say that their selling techniques can't be persuasive but you can say no

I take you it you work for a CC company.

Tori_Bellatrix

StevieJ wrote: »

I take you it you work for a CC company.

Your assumptions are incorrect. I just see people doing their job and for the people listening to the upsell, it's just a time consuming inconvenience but not a scam, con or rip off.

NickX

Personally I think 0870 numbers are a complete SCAM.

They were termed "National Rate" numbers to make believe people that the cost was the same a telephoning a geographical UK number. This is NOT the case, and they can be charged at signifcantly higher rates. This is a SCAM by the telephone companies and I have heard recently that OFCOM have only just realised this and are making efforts to get the cost of 0870 nunbers reduced.

I refuse to dial 0870 numbers and urge everyone to use www.saynoto0870.com to identify an alternative number which may even be a freephone number.

StevieJ

Tori_Bellatrix wrote: »

Your assumptions are incorrect. I just see people doing their job and for the people listening to the upsell, it's just a time consuming inconvenience but not a scam, con or rip off.

I think I could put up with the B******t if I wasn't being charged for it.

Tori_Bellatrix

StevieJ wrote: »

I think I could put up with the B******t if I wasn't being charged for it.

Welll, yeah, I'll give you that ..... ... I just mean the upselling of the insurances ...

agsnu

NickX wrote: »

Personally I think 0870 numbers are a complete SCAM.

They were termed "National Rate" numbers to make believe people that the cost was the same a telephoning a geographical UK number. This is NOT the case, and they can be charged at signifcantly higher rates.

Actually, when they were introduced this was the case.