PPI Reclaiming discussion Part II

marshallka

catinthehat1 wrote: »

I have just heard on the BBC news that the Competition Commission has been looking into PPI and is probably going to propose next week that it is banned when sold along with a loan - I hope I heard it right, children started making lots of noise,(as they do when I ask them to be quiet!!!!)

This has been said so many times but lets hope its right now. :j .

God more banks will go bump then as they made so much money from these policies.

marshallka

News here

http://www.ft.com/cms/s/0/7dd122a6-8f01-11dd-946c-0000779fd18c.html

My signature is correct then!!!!!!!!!!!!!!!!!!

di3004

marshallka wrote: »

News here

http://www.ft.com/cms/s/0/7dd122a6-8f01-11dd-946c-0000779fd18c.html

My signature is correct then!!!!!!!!!!!!!!!!!!

Lol, I was about to post that comment up hun lol.....:rotfl: , yes its very correct lol.

marshallka

di3004 wrote: »

Lol, I was about to post that comment up hun lol.....:rotfl: , yes its very correct lol.

Notice I have now jumped for joy a little bit more....:j

I posted it months back but looks like its very "nigh" to me.

di3004

marshallka wrote: »

Notice I have now jumped for joy a little bit more....:j

I posted it months back but looks like its very "nigh" to me.

lol yep I have noticed, think I will join in too lol..:j :j :j , whooooo that feels good....:j :rotfl: lol.

pinknico

di3004 wrote: »

lol yep I have noticed, think I will join in too lol..:j :j :j , whooooo that feels good....:j :rotfl: lol.

On the link to the BBC site you gave Di, did you see the video that covers it?

carolineo55

marshallka wrote: »

Were debt buster just processing it for Central perhaps. If they were then there is a fiddle going on here as Central are based abroad and the laws and regulation is different. What does your letter say to you???

It is 8 weeks for a full and final response on this.. lets see what Central say then first.

Hi there
The letter doesn't mention debt buster. I have scoured our paperwork and its all directly with FP. i do remember talking to an FP advisor on the phone, in fact i was in the car and had to pull over to answer my moby. I can clearly remember her saying that the ppi would be fully reimbursed after 5 years in cash!! I also remember her saying that debt buster had referred us to them. I never had any more dealings with Debt Buster after talking to FP!!

marshallka

carolineo55 wrote: »

Hi there
The letter doesn't mention debt buster. I have scoured our paperwork and its all directly with FP. i do remember talking to an FP advisor on the phone, in fact i was in the car and had to pull over to answer my moby. I can clearly remember her saying that the ppi would be fully reimbursed after 5 years in cash!! I also remember her saying that debt buster had referred us to them. I never had any more dealings with Debt Buster after talking to FP!!

So to me that sound like Debt Buster were actually only referring and Barlclays First Plus made the sale and are trying to pass the buck. You could find all this info out by asking for a SAR but it can take up to 40 days for them to get back on this. You then get all the phone calls and data that they hold on you and may confirm them as liars.

Did Debt Busters actually discuss the loan and PPI at all??

How do Barclays First Plus get away with all this - its beyond me. I think they must be the worst company to ever have dealing with.:mad: :mad:

marshallka

caroline just found this on debt busters site

Complaints

What happens if things go wrong?


You should find your dealings with us to be prompt, efficient and friendly. Our aim is to provide you with a world class, professional and confidential service. If you have a complaint about any aspect of the service you have received our staff will be happy to help resolve your concerns.
We recommend that you bring your concerns to our attention as soon as possible - the sooner we know about it the sooner that we can resolve it.
We have formal complaints procedures to ensure that your complaint is handled quickly, fairly and efficiently; a leaflet with details of this process is available on request.
On receipt of your complaint (whether received by telephone, letter, e-mail or fax) the matters raised will be investigated by an independent Senior Manager within the company.
Should it be necessary to obtain information from third parties to further these investigations, you will be informed of this and where appropriate your written authority obtained before any disclosures being made by us to third parties.


For further information or to make a complaint please contact:
Legal & Compliance Director
Central Trust PLC
Austin House
Stannard Place
St Crispins Road
NR3 1PX
Tel: 01603 832500
Use our complaint form

Central Capital is:

• A member of the Direct Marketing Association
• A member of the Finance Industry Standards Association (FISA) and subscribes to their code of practice
• A licensed credit broker under the Consumer Credit Act 1974. Licence Number 498779
• A wholly owned subsidiary of Central Trust PLC.
• An appointed representative of Central Trust PLC which is authorised and regulated by the Financial Services Authority

carolineo55

carolineo55 wrote: »

Hi there
The letter doesn't mention debt buster. I have scoured our paperwork and its all directly with FP. i do remember talking to an FP advisor on the phone, in fact i was in the car and had to pull over to answer my moby. I can clearly remember her saying that the ppi would be fully reimbursed after 5 years in cash!! I also remember her saying that debt buster had referred us to them. I never had any more dealings with Debt Buster after talking to FP!!

Hubby's just got in from work, and unearthed another folder seems we did deal with debt buster then got a letter from central capital signed by the same advosr. reading all the paper work it looks as though we agreed to everything, we were desparate at the time!! i still remeber the conversation with the advisor at the time saying the premium will be a full cash back as i remeber thinking well it would be nice to gets some money back at a later date!

I feel a right idiot now , i think the confusion arose as both hubby and i were getting separate phonecalls and not alawys able to communicate there and then due to jobs!!

can i still claim?