PPI Reclaiming discussion Part II

di3004

bezntom wrote: »

This is my next installment re my claim against egg.com
i received this reply
I can confirm that the Loan Repayment Protection Insurance was a single paid premium which is added to the balance of the Egg Loan at the start of the loan. Therefore any refund for this insurance will result in the reduction of the balance and not via cash refund.

Following this as you're unhappy with the resolution met by our Customer Relations Office, I'm forwarding your message on to them in a view for reviewing your options further.
Any thoughts folks on how i tackle them further.Am still awaiting a break down of the figures to post for someone to check them for me

Hi hun
How long have you been waiting for a written breakdown in this ?

So you would prefer this as a cash refund then I take it ?

marshallka

bezntom wrote: »

This is my next installment re my claim against egg.com
i received this reply
I can confirm that the Loan Repayment Protection Insurance was a single paid premium which is added to the balance of the Egg Loan at the start of the loan. Therefore any refund for this insurance will result in the reduction of the balance and not via cash refund.

Following this as you're unhappy with the resolution met by our Customer Relations Office, I'm forwarding your message on to them in a view for reviewing your options further.
Any thoughts folks on how i tackle them further.Am still awaiting a break down of the figures to post for someone to check them for me

Have they admitted misselling to you??? If they have then they really don't have a right to do this.

di3004

I always taken it if the firm admitted mis selling then its your matter of choice how you want this to be refunded, while still active.

If they did, and you wanted this deducted off the loan then fair enough, although if its a goodwill gesture I suppose they could state they will be doing this by deducting this, but even so if they done that they would have to alter the payment schedule to this, so I would still request this to go into your pocket if you really want it this way.

bezntom

They have offered me a settlement which i presume means they accept it was mis sold I got original letter thursday i contacted them by phone friday to state i did not want money being used to decrese term of loan they refused so i emailed saturday and had this response today (monday).I have replied again asking for full breakdown of figures as i intend to take it to FSO i have also rejected their settlement .:rolleyes:

to50ny

rachey6th wrote: »

Hi again, I sent request of info, complaint and PPI request to Beneficial by recorded delivery on 3rd September. I received a letter from their complaints department on 16th Septemeber stating they are dealing with my complaint. Lets see if it gets me anywhere. I will keep you posred. Rachx

Have a complaint against Beneficial, been turned down, now in the hands of the Ombudsman.

di3004

bezntom wrote: »

They have offered me a settlement which i presume means they accept it was mis sold I got original letter thursday i contacted them by phone friday to state i did not want money being used to decrese term of loan they refused so i emailed saturday and had this response today (monday).I have replied again asking for full breakdown of figures as i intend to take it to FSO i have also rejected their settlement .:rolleyes:

I am surprised they have not actually stated if they admit it were mis sold or a goodwill gesture, I would try to get this answer from them too, because if this is put into writing and it was that of mis sold you have every right just like what Marshallka said that you can have this refunded directly to you.

You could still fight it out though despite that.

As soon as you have the figures post up here hun and these will be worked out.;)

di3004

http://www.oft.gov.uk/advice_and_resources/resource_base/legal/cca/Earlysettlement

Certain this has been added here before but in case I have added it anyway also just in case it has been missed.:D

BigNige

Persistence is the key. I received a full refund of my PPI from Abbey as I was mis-sold their insurance when I took one of their financial products out, plus 8% interest

pinknico

I am not happy my catalogue company is covered by no one. No fos, no fla.

They have taken money off me for an account cover that they added un requested, totalling £1234 without interest and they can get away with it
because no one started authorising them until 2001.:mad:
It amounts to theft in my book.

di3004

pinknico wrote: »

I am not happy my catalogue company is covered by no one. No fos, no fla.

They have taken money off me for an account cover that they added un requested, totalling £1234 without interest and they can get away with it
because no one started authorising them until 2001.:mad:
It amounts to theft in my book.

Who was your catalogue company hunni ?