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PPI Reclaiming discussion Part II

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  • marshallka
    marshallka Posts: 14,585 Forumite
    Evening Karen no none of the letters i have recieved have used the words final response , and yes i am going for misselling ? didnt really understand what it covered or what i was really paying for ? so should i just write back saying im not happy satisfied ? nd if they dont get back ill take my complaint to the fos ?
    Basically yes. Then they will either respond and pay up (yeah right!!!) or send out a final response. Most of these first letters are delaying tactics in that they know you have to have a final response to take the complaint to the FOS.

    Send it recorded delivery and keep a copy.
  • di3004
    di3004 Posts: 42,579 Forumite
    Tron_ess wrote: »
    Hi all,

    Apologies for disappearing the other night ... unfortunetely lead a fairly busy life and will have little time to spend here but will do what I can when I can.


    Hi there and welcome back.;)

    You were a great help the other evening, we all appreciate this thank you.

    Just to add I have contacted Click they now aim to respond on Monday, which was to be today originally. Think they're stumped to be honest.

    I'm having a bite to eat, back soon.:D ;)

    Di.
    x
    The one and only "Dizzy Di" :D
  • di3004 wrote: »
    Emailed Companies House yesterday about one of the firms still running by the directors of a dissolved company, here is the reply:

    Dear

    Thank you for your email. Any evidence that shows a director is acting in an unfit manner should be referred to the Business, Enterprise and Regulatory Reform (BERR), Tel.020 7215 5000 or their website can be found at:

    https://www.berr.gov.uk.

    Unfortunately, Companies House are unable to advise with regards to reclaiming your money. Please seek legal advice. Possibly, your local Citizens Advice Bureau can help.

    Yours faithfully,

    Companies House Contact Centre
    enquiries@companies-house.gov.uk

    Di,

    Is this re Click ... Had a little dig.
    Click Financial Ltd are wholly owned subsidairy of Click Group Ltd. Click Financial are regulated by FSA for selling insurance. They also claim to package loans for International Financial Placements Ltd - who hold the consumer credit license with OFT.

    Did you have a loan through Click? I'm guessing you took insurance of some sort. If you did have a loan ... who is the actual loan with? Is it "click" or IFP Ltd. Quite possible to think of a different tact ... including OFT.
  • thanks hun :) x
  • marshallka wrote: »
    I take it this was a single premium PPI and added to the loan. It could have been front loaded as well in that you pay most of this off at the beginning of the loan and hardly any off the capital of the loan.

    Are you going for misselling here??

    First and foremost we want to stop paying the PPI -we don't need it. As for misselling its difficult as my other half can't recall what the conversation (via e-mail) contained.

    I think she has have agreed to it, but was not aware of the cost of it, as well as what it did and did'nt cover.

    Any ideas on misselling?
  • marshallka
    marshallka Posts: 14,585 Forumite
    Tron_ess wrote: »
    Di,

    Is this re Click ... Had a little dig.
    Click Financial Ltd are wholly owned subsidairy of Click Group Ltd. Click Financial are regulated by FSA for selling insurance. They also claim to package loans for International Financial Placements Ltd - who hold the consumer credit license with OFT.

    Did you have a loan through Click? I'm guessing you took insurance of some sort. If you did have a loan ... who is the actual loan with? Is it "click" or IFP Ltd. Quite possible to think of a different tact ... including OFT.
    Di had the loan with Click and then Click went bump. Next she knew was a new Click appeared from the ashes (a Phoenix firm) with the same of at least one the same directors. She has then gone after them for the misselling and was turned down initially until this other letter in which they have now said they will respond by monday. She has disappeared for a short while but will be back in a bit.
  • marshallka
    marshallka Posts: 14,585 Forumite
    woodybuzz wrote: »
    First and foremost we want to stop paying the PPI -we don't need it. As for misselling its difficult as my other half can't recall what the conversation (via e-mail) contained.

    I think she has have agreed to it, but was not aware of the cost of it, as well as what it did and did'nt cover.

    Any ideas on misselling?
    Then it was missold and you must get the first template sent. If you did not understand the cost of the policy in that it was actually another loan then you were missold.

    You can still cancel this but i doubt you will get much back and you will continue to pay interest on it for all the loan too.
  • Jayal,

    Agree with Di.
    You want them to refund the PPI Premium + the interest you have paid on the premium + 8%, and then they should use this to restructure your loan.

    When I firm restructures and existing loan - they should not be conducting an additional credit search - if this restructuring is as a result of their own errors. TCF...TCF....TCF. You already have an agreement with them, and you would merely be altering the terms of that original agreement - due to their own errors, so they should be doing nothing which should be detrimental to your position. Stick to your guns!
  • marshallka wrote: »
    Di had the loan with Click and then Click went bump. Next she knew was a new Click appeared from the ashes (a Phoenix firm) with the same of at least one the same directors. She has then gone after them for the misselling and was turned down initially until this other letter in which they have now said they will respond by monday. She has disappeared for a short while but will be back in a bit.
    Strikes me that there could be more going on here....The loan company click "package" for are based in Gibralter - but hold OFT licence for trading in UK. Issue though is that if Click were "selling" the loans and PPI - then they too need a consumer credit license to act as a broker. Something smells with all of this....
  • marshallka
    marshallka Posts: 14,585 Forumite
    Tron_ess wrote: »
    Strikes me that there could be more going on here....The loan company click "package" for are based in Gibralter - but hold OFT licence for trading in UK. Issue though is that if Click were "selling" the loans and PPI - then they too need a consumer credit license to act as a broker. Something smells with all of this....
    I did post this ages ago about the GIB thing. (I noticed it on a web page:eek: ) I too had trouble with a GIB company but thats done and dusted for now. I just hope this is not the case here as we found out that we could take a GIB company through the english courts here but if we won then uk baliffs had no jurisdiction in GIB. No win situation really! But she did say "her " first click was in liquidation?????

    International Financial Placements Limited (IFP) is a trading partner of the Click Group and registered in Gibraltar, company registration number (46156) at 932 Europort. IFP holds a Consumer Credit Licence, number 574586, issued by the Office of Fair Trading. IFP is an intermediary of Secured Loans !
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