PPI Reclaiming discussion Part II

thunders79

I sent a letter to them at the beginning of this year to claim back the misold PPI on a loan which I took out with them.
I received a letter back saying from CLICK saying that Click Fincance had gone into liquidation and that i therefore needed to contact them.
Help, what do I do now? FOS?

thunders79

Wrote to them as we didn't realise we had PPI on our credit card with them.
They said when we applied for the cc online that we clicked the box for PPI. We really don't remember doing this.
Does this mean that we can't claim it back now? if we did click on it, it was purely by mistake and wasn't very clear.
All help appreciated.

marshallka

jimmyjames wrote: »

I am just about to send my letter to Barclays asking them to review their decision not to give me a refund and thought that I would have a look through my `statement of demands and needs` to see if there was anything that I had missed.

Stay with me!

In one section it says that I said `In the event of loss of income through unemployment, sickness or accident you have told us that you want to divert any remaining income or savings to maintain the repayments on your new borrowing in addition to these existing commitments.`

To me that says that I told them that in the event of becoming unemployed etc I would use my savings to cover the costs of the loan repayment.

Despite this statement barclays still recommended the insurance.

My question is, am I right in thinking the above statement says that I would use my savings or am I completely barking up the wrong tree?

Any help or assistance would be greatly appreciated in this matter

Regards

Jimmy

Sounds to me like you are stating that you would be able to repay without the PPI from your own savings here. I would write another letter to them and get a final response and if they still say no to you then take your complaint to the FOS.

marshallka

busbyh wrote: »

Hi, my son requested copy of terms and condition from Picture Financial as he had misplaced the original. On receiving the copy he found the original and compared it. The original stated total amount of PPI £8732, but the copy they send was an revised one. This stated £9530 plus interest= £16,100. If the total amount has been on the stated on the original he would not have taken it. Be aware and ensure you have received the terms and conditions applicable at the date of loan, I am hoping we have a case of mis sell.
Keep you posted
busbyh

What about the signatures on the original and then on the copy... Are Picture in liquidation now?? There is a thread here about them that may help

http://forums.moneysavingexpert.com/showthread.html?p=13678761

I cannot beleive that they have sent you out a different copy of the original agreement. I think you definately have a case and this will certainly help in your claim.

marshallka

Busta wrote: »

thanks for that.... do all cases go to an ombudsman, or is it only the ones the adjudicator cannot solve?

If the company dismiss the claim after the adjudicator has found in your favour then it has to go to the ombudsman and then their decision is final. Its not that the adjudicator cannot solve them, its if the company objects to the findings. (It can be the other way round as well)

marshallka

Pixiedust wrote: »

Hiya Tiggrae could you possibly help me with my post? Posted it a while ago but never got a responce from you...

Thanks!

oping someone can help me Im new here so hoping for some advice.

I took out a loan with firstplus in 2006 which PPI was added, I complained and my complaint was upheld.

The loan was a total of: £120k including ppi which was added at the start of the loan, I was told this was essential.

They have offered me the following:

1. A full refund of the insurance premium £18000 plus interest of £3500 to be applied to my loan account.

2. A refund of PART of the monthly payments paid towards the insurance policy of £4400 (£136 a month) in a refund via cheque.

3. A refund of £500 in a total amount of 8% interest on payments made directly via cheque.


Does this sound reasonible or should I be able to argue that I could get a full refund of the PPI directly via cheque?


Thanks! Pixiedust xx

Just bumping for you and hopefully Tiggrae will be on later

marshallka

thunders79 wrote: »

Hi
I have had a claim going on with E Loan since last year. They weren't helping and was messing me around so at the beginning of this year I took my claim to FOS.
I kept receiving a letter from them every month saying that my case still hadn't been passed to someone.
Last week I received a letter from them saying that FOS were not able to help me as E Loan are a company that aren't in a position to the money anyway and that my case had now been passed to FSCS.
Does this mean I have to wait another 6-9 months? this is a complete joke. Surely FOS knew this before. I am really annoyed as i was clearly misold the PPI but trying to get it back is proving to be REALLY bloody difficult. :mad:

This is exactly what i was on about earlier. It so annoying when the FOS hold the complaint for months and then say "sorry we cannot help". I think they should have a team that actually look through complaints and then put a pile that they have no jurisdiction over to one side and actually let us know asap instead of this happening. Some people can wait and then case becomes time barred for the courts during this time.

They did this with my complaint some months ago about FIrstplus and i was actually assigned an adjudicator and they rang me and wrote to me to say this and then a couple of days after this they wrote again to say that it was not within their jurisdiction. I really feel for you. Its is blummin annoying.

marshallka

thunders79 wrote: »

I sent a letter to them at the beginning of this year to claim back the misold PPI on a loan which I took out with them.
I received a letter back saying from CLICK saying that Click Fincance had gone into liquidation and that i therefore needed to contact them.
Help, what do I do now? FOS?

Hi, Di will be on soon i am sure and she is in the same position as you with this CLICK business and will let you know all what she has had to do.

marshallka

thunders79 wrote: »

Wrote to them as we didn't realise we had PPI on our credit card with them.
They said when we applied for the cc online that we clicked the box for PPI. We really don't remember doing this.
Does this mean that we can't claim it back now? if we did click on it, it was purely by mistake and wasn't very clear.
All help appreciated.

Thats not a good enough reason for them to dismiss the claim. Sometimes these tick boxes are ticked and you have to untick. How long have you had the PPI??. Someone else 2 days ago was in the same position and TIggrae has told them to write again and then if they refuse, as Egg are a bank, you should be able to take your complaint to the FOS. It does have to have been taken out within the time limits though.

marshallka

Just noticed on the front page that these forums will be closed on Saturday between 8.00am and 9.00pm for maintenance:eek: