📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

PPI Reclaiming discussion Part II

Options
12702712732752761290

Comments

  • marshallka
    marshallka Posts: 14,585 Forumite
    Melon78 wrote: »
    Really? Thats a !!!!!! then as we won't won't be able to claim it back. Annoying thing is we only use the card for buying things online (food/clothes/DVDs etc etc) so hardly the sort of thing to need insurance for :mad:
    I got the info from a review here

    ACCOUNT COVER
    Basically account cover is an insurance service for your card. It is totally optional and the member of staff helping you with your card should not in anyway recommend this to you or advise you against this as it has to be purely your choice (you will be asked whether you wish to purchase account cover during the application process).
    The cover costs £1.05 for every £100 you spend in store. However if your balance is £000.00 at the end of the month then you will not be charged for the service.
    If you decide to opt for the cover on your card it can have its uses, for example:
    Price protection, if you were to buy a suit in the store for £100 and then within 100 days (the standard time allowance) of purchasing the suit it was reduced in the sale to £50 then you would be able to claim back the £50 difference (please note that it is only the difference and not the full price of the purchase which can be reclaimed). Considering there is a sale roughly every 90 days in Debenhams then this could be useful, just make sure that you hang on to receipts or old statement as proof of purchase!


    Purchase protection; if you were to buy something breakable or an item of clothing and were to break it or stain the clothing then the item would be covered under your account cover and you can claim back another item, or the monetary equivalent.
    You can also be covered against the interest on your card (you will have to check rates as I am not quite sure of them at the moment). This covers you in the even that you are made redundant from work and are unable to pay your bill, then you will not be automatically charged by GE Capital however will be able to speak to them about available options, as long as you can provide proof of this and of course you must get in contact with them first.
    If you are not totally satisfied with the account cover, it can be removed from your card within 60 days of purchase and any premiums you have paid will be refunded to you.
    If you decide to take the account cover option on your Debenhams card then you will be asked to sign another box when filling out the application, only sign this box if you have decided to opt for the cover and if you find it has been added to your card by mistake then you can call GE Capital and they will remove it for you (number for GE Capital is on the back of your permanent Debenhams card and also on your monthly statements).
    Any claims you have on your account cover are dealt with by GE Capital and will need to ring them for any claims.


    Do any of these sound like what you paying???
  • Melon78
    Melon78 Posts: 598 Forumite
    marshallka wrote: »
    I got the info from a review here

    ACCOUNT COVER
    Basically account cover is an insurance service for your card. It is totally optional and the member of staff helping you with your card should not in anyway recommend this to you or advise you against this as it has to be purely your choice (you will be asked whether you wish to purchase account cover during the application process).
    The cover costs £1.05 for every £100 you spend in store. However if your balance is £000.00 at the end of the month then you will not be charged for the service.
    If you decide to opt for the cover on your card it can have its uses, for example:
    Price protection, if you were to buy a suit in the store for £100 and then within 100 days (the standard time allowance) of purchasing the suit it was reduced in the sale to £50 then you would be able to claim back the £50 difference (please note that it is only the difference and not the full price of the purchase which can be reclaimed). Considering there is a sale roughly every 90 days in Debenhams then this could be useful, just make sure that you hang on to receipts or old statement as proof of purchase!



    Does this sound like what you paying???

    Sounds like it possibly is that then, especially given the amount (£1.50 for every £100 balance). Guess we'll just try and cancel it then, shame we can't claim it back.
    Slightly worn out mum to 3 (DS1 May 03, DS2 Feb 05, DD1 Feb 08). When i grow up i think i'll become a UN Peace keeper....
  • eirelav1962
    eirelav1962 Posts: 84 Forumite
    any advice how to go about get ppi insurance back of credit cards i am new to the site dont know how to claim it back
  • marshallka
    marshallka Posts: 14,585 Forumite
    Melon78 wrote: »
    Sounds like it possibly is that then, especially given the amount (£1.50 for every £100 balance). Guess we'll just try and cancel it then, shame we can't claim it back.


    I added some more of the review after. Take a look at the edited version.
  • marshallka
    marshallka Posts: 14,585 Forumite
    any advice how to go about get ppi insurance back of credit cards i am new to the site dont know how to claim it back
    If it was missold to you you can take a look at the ppi reclaiming guide.

    http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

    People on here will help you through.
  • Melon78
    Melon78 Posts: 598 Forumite
    marshallka wrote: »
    I added some more of the review after. Take a look at the edited version.

    Thanks, i don't remember being sold it, but we got the card when we were doing our wedding list with Debenhams (so tbh i wasn't paying any attention!), will see what DH remembers.
    Slightly worn out mum to 3 (DS1 May 03, DS2 Feb 05, DD1 Feb 08). When i grow up i think i'll become a UN Peace keeper....
  • Laini
    Laini Posts: 448 Forumite
    marshallka wrote: »
    Laini, i rang the ICO about Firstplus and said i thought they were withholding information and all they told me was "they would not want to incriminate themselves would they?". I found them useless in dealing with my complaint and asked what i could do. They said to me "well if they don't have the information". I may be back in touch with them myself.

    Let us know later about your claim. Are you ringing them soon:mad: ?????
    I dont ring I email cos I want to show them what I have done (evidence) if I need to take it further (also not having to pay a big phone bill)
    she has 20 mins to reply then its going to the big man (MD) for answers!!!!;)
    still fighting for my money !!!
  • money2008
    money2008 Posts: 89 Forumite
    Hello Everyone
    I first sent a letter to Barclays 2nd June regarding my ppi on my loan
    I received a letter back just saying they are looking into my complaint and will get back to me no later than 25th June.
    Well I received another letter today saying that they remain committed to resolving my complaint as quickly as they can :rolleyes: and will contact us again by 23rd July
    Obviously they are taking their time responding!
    Is there anything I should be doing in the mean time or should I wait until the 23rd July for their reply?
    Thanks
  • tiggrae
    tiggrae Posts: 1,771 Forumite
    Melon78 wrote: »
    Can anyone advise please?

    Have received our credit card bill this morning (Debenhams Mastercard) and have noticed we pay a monthly 'account cover charge' of £1.50 per £100 balance. Is this the PPI that we could potentially reclaim?

    I have read Martins article and have seen that GE Capital Bank (who run Debs cards) have been fined for misselling. Also my DH is a contractor so could we claim on the unemployment thing?

    TIA
    that will be to cover the balance on your credit card (ie yes it is a form of PPI).
  • tiggrae
    tiggrae Posts: 1,771 Forumite
    money2008 wrote: »
    Hello Everyone
    I first sent a letter to Barclays 2nd June regarding my ppi on my loan
    I received a letter back just saying they are looking into my complaint and will get back to me no later than 25th June.
    Well I received another letter today saying that they remain committed to resolving my complaint as quickly as they can :rolleyes: and will contact us again by 23rd July
    Obviously they are taking their time responding!
    Is there anything I should be doing in the mean time or should I wait until the 23rd July for their reply?
    Thanks
    they are allowed 8 weeks in which to provide a final response
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244.1K Work, Benefits & Business
  • 599K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.